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based on 85299 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A job well done. We'll be calling you in the near future to clean our couches and chairs.
Paul is amazing and has restored our confidence with Zerorez
Carpet cleaner spent 25 minutes trying to upsell me and the carpet cleaning I got was a waste of time and money.
Aside from showing up long after the scheduled time frame, the service was excellent. At least the company did a discount on the cost for services because of the late showing. I would definitely recommend this company to others.
No cleaners are used and carpets don't usually feel crunchy after cleaning. Drying time is minimal compared to other cleaning companies.
My carpet cleaner was very efficient, friendly, communicative, and finished my job quickly.
Your representative was so helpful and very knowledgeable. He explained everything and did a tremendous job with the cleaning.
Everything
Our technician probably should have had us check over the furniture and rug he cleaned to check if there was anything we felt should be given extra attention. About 15-20 minutes after he left I noticed an area of one of the chairs that was totally overlooked. The technician had to return and clean the area he missed. That could have been avoided if we had checked it over and signed off on it first.
Our tech Treyvon did a fantastic job getting our carpet clean. He was on time and he was courteous and professional.
Service was great carpet looks good.
The results, my carpet looks brand new, smells great, and feels soft.
No chemicals
The service many was very nice and considerate during these Covid times. Also did a very thorough job cleaning rug and chairs.
Great job. The guy could not have been nicer . I also had my trucks interior done. Came out great. The truck is 15 years old.
Like the fact that Zerorez doesn't use the standard soap that leaves a crunchy feeling on the dried carpet.
Great service!! Not too much to improve.Great experience and timely..
The technician who serviced the house Trey I think was excellent. A fine representative of the company. 5 stars
No residue
Cleaning was great
Quick thorough and professional. jag
Reasonably priced. Good service.
The tile floors and carpet look amazing once again. Professional set-up and take the time to do the job right! We can always count on Zerorez to be timely and thorought. Thank you.
Technician did a great Job!
No chemical smells and all of the problem areas including spots come clean
Our family room gray carpet had several dog urine spots. Abraham from Zerorez worked his magic. The spots are completely gone and the carpet looks like new! I WILL NOT have any other company clean my carpets. Zerorez is the best!
Rugs were wet for three days! Dylon was to call me back with some information and haven't heard from him. Cleaning time was to be 2:30 since I was babysitting mu grandchildren and they came at 12:30. I specifically requested Jeff Klaus and they said no problem but they sent Dylon.
IM HIGHLY SATISFIED WITH THE JOB PERFORMANCE ....THE TECH WAS VERY CAREING......I WILL USE YOUR SERVICE AGAIN
The gal who scheduled our appointment was. Dry personable and friendly. The technician Dylan was amazing! Worked very hard to make my parents old carpet look new. My Mom is thrilled with his work and says the company should be very proud to have that young man as an employee.
The tech was very professional and positive and he was able to make the carpets clean like new.
Erin was fantastic. He was thorough and did a great job. Our carpets look brand new!