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based on 86424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything looks wonderful!
Tim was amazing. He made the whole process easy! I definitely would recommend!
Friendly, courteous service. Clean carpets gently and effectively.
Great job. Clean carpet with no residue left behind.
Very pleased with the service. Abraham was great. Thank you.
Dave was great and the carpets look brand new. He was a true professional. I was so happy with his work I scheduled him to come back to clean and seal all the grout.
No residue and idirs
While the two technicians that came to our home were friendly and polite, we are very disappointed in the cleaning of our area rug. It looked fresh and clean while damp, but as soon as it dried, it looked the same as before the cleaning. And it has a “crunchy” feel to it. I had heard good things about Zerorez, but this service didn’t live up to the reputation we thought you had.
The service is great, and your products cleaned our grout so well we can see the actual color. Thank you.
My carpet has not looked this good in years. I’ll never use another carpet cleaning company.
Paul arrived early for our “late afternoon” appointment, fully explained the process, and quickly completed the job. He was knowledgeable and professional, and left our carpet looking great.
Service techs were prompt and professional
Professional and a good job too!
Lack of using chemicals on carpets
Great service- great job- very happy with the person who did a great job and very helpful, friendly and vey detailed on what he was going to do
The last time we had our carpets cleaned you left a few dark wear spots in the high traffic areas. This time you used a scrubber machine that really did the job and wasn't used previously. We still have one very small area that wasn't completely clean. It is still faintly dark and is much smaller than the original dark area that was previously there. It is the area entering the family room from the kitchen. After he was done we left town overnight and upon returning found that area wasn't completely dry yet and it felt like it a soap substance was left in it. Other than that we are really pleased with the results. I will vacuum that area again and see if the faint dark spot lightens. Is there anything else I should do?
Thanks again,
Bruce Clawson
The carpet hadn't been cleaned in a long time. The service man did a very good job getting it cleaned and presentable. This is a high traffic area.
Whatever he used cleaned this well worn carpet very well.
Stairway is very clean.
Spenser was very knowledgeable. He did a great job on our carpet and tile.
On time, professional, courteous and attentive to details.
Was able to schedule quickly and rugs looked great.
All technicians have always been honest and trustworthy. They have done a great job every time we use your service.
Very professional and he did a great job
Environmental safe…
Jason did an outstanding job on our tile, grout, and carpet. We’ve been Zerorez customers for over a decade and they have yet to disappoint. Highly recommended.
Cleans well
The teck was very knowable about the process.
Price was reasonable when you have the 3 room special.
Unfortunately one of the crew members had a strong cigarette smell which lingered in the home following. Results of the cleaning were subpar also.
Technician text me let me know what time he was going to be here he was prompt he was courteous He went over everything before he started and he did an awesome job!! Thank you