Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86424 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 16, 2021 — Rated 5 out of 10 by B.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had to remind the operator to use the device that brings up dog hair. He was more interested in getting finished. Last job of the day. He was very nice but driven by the end of the day. I get it but our last cleaner was very vigorous and did a great job. My understanding is he is no longer available. Thanks

Report a concern   June 16, 2021 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great, fast and convenient. Not to mention it’s reasonably priced and the service was great. Definitely use Zerorez again!

Report a concern   June 16, 2021 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The service technician, Jordan, was on time, explained the services thoroughly, and was friendly and kind.

Report a concern   June 16, 2021 — Rated 10 out of 10 by David Murphy Zerorez Phoenix
What do you like about our products and services?

I like that you don't use harsh chemicals, you not only cleaned our carpets but our grout as well. They both look as good as new!

Report a concern   June 16, 2021 — Rated 9 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

The gentlemen who cleaned the carpet was on time, was professional and did a nice job. I would recommend Zerorez to anyone and also the price was right.

Report a concern   June 16, 2021 — Rated 10 out of 10 by H.M. Zerorez Phoenix
What do you like about our products and services?

Spencer was great - very thorough, courteous, knowledgeable. Thank you!

Report a concern   June 16, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Reliable, fast, friendly

Report a concern   June 16, 2021 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Clean no residue and helpful staff

Report a concern   June 16, 2021 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

Employee was on time and very friendly. Did a great job.

Report a concern   June 16, 2021 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

Jordan Hamilton was great. Very knowledgeable, friendly and answered all of our questions. He did a great job getting our stains up and walked us through the zero Rez process.

Carpets looked great once they dried the next day and we’ll be using you guys again in the future.

Report a concern   June 16, 2021 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Your technician was very friendly and knowledgeable. He did a great work!

Report a concern   June 16, 2021 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

You guys are the best!

Report a concern   June 16, 2021 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

The technician was on time, professional and did a great job at explaining everything.

Report a concern   June 16, 2021 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Easy to set appointment. Ample communication reminders and updates. Was able to get an earlier arrival, quick professional service.

Report a concern   June 16, 2021 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

The tech was very efficient , careful

Report a concern   June 16, 2021 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Excellent service and a great young man that did the service

Report a concern   June 16, 2021 — Rated 10 out of 10 by Marilee Napier Zerorez Phoenix
What do you like about our products and services?

I was able to schedule online without difficulty. I was surprised at the cost (more than I expected). The results were definitely worth it. At almost $700 for one floor and stairs, this may have to be limited to annually. I did have an area that required extensive treatment and the results are phenomenal. I am so happy. My allergies and asthma have greatly improved since the cleaning. Thank you so much. Marilee N, Peoria

Report a concern   June 16, 2021 — Rated 10 out of 10 by F.W. Zerorez Phoenix
What do you like about our products and services?

It works and the technician was very good

Report a concern   June 15, 2021 — Rated 10 out of 10 by Stacey Garde Zerorez Phoenix
What do you like about our products and services?

The care in wearing booties & protecting the corners is fantastic!

Report a concern   June 15, 2021 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Great products and great customer service

Report a concern   June 15, 2021 — Rated 10 out of 10 by Michele Fanelli Zerorez Phoenix
What do you like about our products and services?

You do not use chemical cleaners and the technicians are always courteous and thorough

Report a concern   June 15, 2021 — Rated 10 out of 10 by Linda Flowers Zerorez Phoenix
What do you like about our products and services?

Website easy to maneuver to set up appointment. Always pleased on how my rugs look when technician is finished and as always very professional.

Report a concern   June 15, 2021 — Rated 10 out of 10 by Wendy Hansen Zerorez Phoenix
What do you like about our products and services?

The carpet looked great. Smelled fresh and clean but not perfume. Tech was very nice and informed. Highly recommend.

Report a concern   June 15, 2021 — Rated 10 out of 10 by Margo Fees Zerorez Phoenix
What do you like about our products and services?

Easy to work with, fair prices snd your technicians do excellent work… very professional

Report a concern   June 15, 2021 — Rated 10 out of 10 by N.J. Zerorez Phoenix
What do you like about our products and services?

The staff are professional and kind

Report a concern   June 15, 2021 — Rated 10 out of 10 by B.V. Zerorez Phoenix
What do you like about our products and services?

Feel clean and doesn’t feel chemically treated

Report a concern   June 15, 2021 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

Friendly folks provided service, cleaned throughouly. Upsold without being pushy

Report a concern   June 15, 2021 — Rated 5 out of 10 by A.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not all of the stains came out.

Report a concern   June 15, 2021 — Rated 10 out of 10 by Nadine Fox Zerorez Phoenix
What do you like about our products and services?

Cleaning products that are not toxic.

Report a concern   June 15, 2021 — Rated 10 out of 10 by S.C.S. Zerorez Phoenix
What do you like about our products and services?

Timely service, friendly employee.


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