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based on 85299 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very kind and friendly.
Method explained well, friendly, informative & your method works well
Everything
The rep was on time. He was understanding about my dirty carpet and how to remedy it. Worked fast and explained the process letting me decide what exactly I wanted done. Did a superb job.
I like how clean my carpets and floors look
No chemicals..associates were friendly
I have used this company for years. I have severe asthma and it is the only company I will use. They have always done a great job and are very professional. Lloyd did great and the other gentleman who was with him was fantastic too. I did not ge t his name.
We had our tiled cleaned and we were very pleased. He was punctual, very professional, and did a great job. My tile looks wonderful. I won't go anywhere else.
No chemicals
I was very happy and glad that they looked clean.
You arrived a little early :) Did a great job cleaning my carpets and even got out the spots that others could not. You were friendly, and had it done in less time than I expected. I highly recommend Zerorez to everyone.
Satisfied customer in Queen Creek
Darrell and Dennis did a great job on my carpets and floor. I would use Zerorez again.
Thanks. First name removed
My carpets always look great when you are done and I like the products you use.
Very friendly did a great job
They always do a great job.
Service was prompt and thorough. Technician was knowledgeable and efficient.
The technician was very good and polite. He worked his tail off. Couldn't believe how dirty the tile floors and grout were.....now, so clean!! Have already suggested Zerorez to our Nextdoor app.
Paul & Larissa were on time, friendly and professional. My area rugs and carpets look so good. I like the fact there are no soaps or chemicals used. I chose Zerorez in Phoenix because I had such good service from Zerorez in Minnesota.
Reliable, professional, decent price.
I love the way my tile floors and carpet look and feel after ZeroRez is done and my technician was so nice and knowledgeable! I definitely would recommend ZeroRez!!!!!
Representative was nice and friendly, helpful, did a good job. I will use Zerorez again.
The technician was a very nice young man, explained everything and made recommendations. We didn’t feel like he was trying to just sell additional things. Definitely recommend them.
I'm happy with the concept of less chemicals and soap and your process of using ionized water. It promotes the unlikelihood that stains will reappear down the road.
Your service techs are knowledgeable, considerate and helpful.
Keep up the good work.
I was so impressed with Kristin .. He was so informative and gave me options and took extra care on my couch. Not only am I beyond happy with the results. I just appreciated that he took the time and gave me all my options and was just a pleasure to work with. I cannot wait to refer him to my mom she needs some of her couches cleaned and I will always be requesting him going forward.
Everything was great! Very Happy with the service, the carpets look AMAZING, and David is Phenomenal! He’s definitely an ASSET to your organization! Thank you!
Generally we were really satisfied with the job the technician did, he was very helpful and professional and our tile floor looked very nice and the grout was cleaned to our expectations. With that being said, before the technician left I noticed some residue/smears in a couple of spots on the floor and asked the technician about it and he re-mopped the area again and they were gone so we settled up and that was it. Since then I have spent the last two evening on my hands and knees and not done yet since the whole house floor was cleaned trying to get all the other area's of residue/smears off the tile which are really noticeable when the sun goes down and we have household lighting on inside, not sure if the final mopping wasn't done properly or needed a rinse off and mopped again but these smears are very difficult to remove using just water as I don't want to stain the grout right after cleaning. Again the floor looks great except for all the residue/smeared areas which is the reason for the lower rating. I would look forward to any suggestions that might help remove the smears, thank you.
Joe did an excellent job. He was very thorough and helpful in his suggestions. He is the best technician we have experienced in your company
Great job! Friendly, reliable.
Great service once again and my carpets look great.
No chemicals, quick drying and clean.