Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84589 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 22, 2021 — Rated 10 out of 10 by Jeff Donnell Zerorez Phoenix
What do you like about our products and services?

Prompt, efficient and polite

Report a concern   March 22, 2021 — Rated 10 out of 10 by Robert Lopez Zerorez Phoenix
What do you like about our products and services?

Everything was great! Fast friendly and through. You guys rock!

Report a concern   March 22, 2021 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Great service, friendly people and excellent results.

Report a concern   March 22, 2021 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Thank s

Report a concern   March 22, 2021 — Rated 10 out of 10 by N.C.J. Zerorez Phoenix
What do you like about our products and services?

My wife and I were very impressed with the technician professionalism and courtesy. He explained the entire process and answered our questions.

Report a concern   March 22, 2021 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Great customer service!

Report a concern   March 22, 2021 — Rated 10 out of 10 by M.U. Zerorez Phoenix
What do you like about our products and services?

The way you clean carpets be scrubbing, and not just getting it wet and vaccuming.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Sandi Brando Zerorez Phoenix
What do you like about our products and services?

Nice people and no hard residue on carpet. Beautiful job of cleaning carpet

Report a concern   March 21, 2021 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

I think your service is fine, but a little to
high priced for square footage cleaned.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Nathan Kohl Zerorez Phoenix
What do you like about our products and services?

Prompt and friendly service.

Report a concern   March 21, 2021 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

The tech was courteous, quick and informative.

Report a concern   March 21, 2021 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

ya did good, kid

Report a concern   March 21, 2021 — Rated 10 out of 10 by Barb Baer Zerorez Phoenix
What do you like about our products and services?

No chemicals
Terrific technicians
Timely

Report a concern   March 21, 2021 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Always a great job, looks lovely

Report a concern   March 21, 2021 — Rated 10 out of 10 by Debbie Deadrick Zerorez Phoenix
What do you like about our products and services?

The technician. He knew what he was doing. Was courteous, efficient and kept us informed during the cleaning. Turned out great and we are very appreciative.

Report a concern   March 21, 2021 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Very clean and fast drying and service was very professional and pleasant

Report a concern   March 21, 2021 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals and how safe you are with the equipment and putting corner guards in the halls to protect walls and most of all great carpet cleaning and customer service!

Report a concern   March 21, 2021 — Rated 10 out of 10 by Johnny Saenz Zerorez Phoenix
What do you like about our products and services?

Carpets and upholstery always come out fresh clean. Fast, friendly service!

Report a concern   March 21, 2021 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Technician was prompt courteous and very efficient. He did a wonderful job. We will be using them again.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Sylvia Mercurio Zerorez Phoenix
What do you like about our products and services?

Professional service. Arrived on time / completely COVID protocol.
Finished in timely manner

Report a concern   March 21, 2021 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Products
Efficiency
Fair pricing
Quick dry

Report a concern   March 21, 2021 — Rated 10 out of 10 by Patty Wright Zerorez Phoenix
What do you like about our products and services?

I’m always happy after getting my carpets cleaned

Report a concern   March 21, 2021 — Rated 0 out of 10 by W.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

No expectations were met. Tech was polite and worked hard. Took nearly 6 hours of work for 3 rooms, 1 hallway, 1 stair. Took more than 6 gallons of treatment for what was promised to be 3 gallons. Total cost was 4 times original estimate when I told the tech I could only afford $500 max (final cost $875). Tech equipment broke during appointment. Took nearly 24 hours to dry fully. And all I was offered was 10% off after the fact for being a first time customer. After complaining I was offered $45 off my next treatment. Nope. Horrible.

Report a concern   March 21, 2021 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Awesome job!!! 👌very professional service!

Report a concern   March 21, 2021 — Rated 3 out of 10 by P.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don’t have friends with tons of money. You’re employees are absolutely fantastic wouldn’t change a single thing. Your services are just way too costly. $418 for a Hallway and stairs is beyond average people’s comfort zone. I understand that it’s a tactic as the person is already there, but to recommend somethin as expensive as that just isn’t something I’d feel good about.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Curtis Blanchette Zerorez Phoenix
What do you like about our products and services?

Efficient, thorough, and not stinky.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Cheryl Tellez Zerorez Phoenix
What do you like about our products and services?

The service I received from you guys is superior each and every time that’s why I always call you guys back. the tech you sent out was very personable he did a wonderful job very courteous and I couldn’t of asked for better service!

Report a concern   March 21, 2021 — Rated 8 out of 10 by L.D. Zerorez Phoenix
What could we do to improve?

Ceramic floor turned out great. Was hoping for better results with the grout, but overall, pleased.

Report a concern   March 21, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Easy to make appointment online. Knowledgeable staff who explained the process and why your services are different from competitors. Quick and easy (for me) cleaning process.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Dana Thomas Zerorez Phoenix
What do you like about our products and services?

No chemical residues
Pleasant and professional service that’s affordable


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