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based on 85298 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technique and how fast the carpets dried and how great they looked afterwards.
Did a real good job cleaning the carpet. WE think the cost wll keep us from
using you in the future.
JIm
Professional, courteous and amazing results!
Loved final results.
Paul was professional , knowledgeable and friendly.
It was a very pleasant process.
Thank you Paul
Happy that Zerorez takes in area rugs for cleaning, the grout cleaning is amazing.
Professional and efficient. My floors look great!
We have used you to clean our tacked-down carpeting and now for our large area rugs, e.g. 10'x13', 8'x10', etc.
Your employees are professional, friendly, responsive and they do excellent work. I do not shop price because I am a totally satisfied customer.
It's just that simple.
Results! Clean carpet that is not crunchy. Carpet looks very clean.
Zerorez provides the absolute best carpet cleaning I've ever seen. I haven't thought about using anyone else since switching to them.
Chris, the service tech, was awesome. I will request him in the future. Did a great job and always at a fair price.
Rushed through job & left base boards messy with dirt on fresh paint.
Techs are wonderful - friendly and professional. Company is organized and prices are competitive. Like their approach to cleaning carpets that avoids soap that leaves soap residues. Our carpets were fully dry the following day and we were glad to put our house put back in order on clean carpets. Thanks!
Your technician was great and it seems how you clean and what you use were good
Tim Linkletter was wonderful! Very happy with how the carpets turned out and will definitely use Zerorez again.
your technicians were very professional and they went right to work. they were very courteous and explained everything
Great job and quality products Chris did a fantastic job
verry good service
Dylan, the service tech, was awesome. He explained in detail the process and the cost for cleaning, and the extra scotch guard. He was very professional while still being friendly. I have already recommended ZeroRez to 2 friends and will definitely recommend your company in the future.
The technicians were so nice, however when they left I noticed two huge scrapes on my master bedroom wall, it took the drywall and paint off. Also on a piece of furniture that I had refurbished is now damaged so it’s going to be quite a task to fix. I don’t want anybody to get in trouble. I am just super disappointed that my stuff is now ruined and I hope he is more careful in the next house. The carpet looks awesome though.
Service person was great!
I love how clean our carpets are its like they came back to life. Thank you so much I wait to get you all out again for the bedrooms
He did a very good job cleaning the carpet’s that were able to get up stains that I was not sure that would come out everything looks very nice when they were Last name removed very friendly and informative of what was going to happen
So fast and easy to schedule and the employees are so nice!!
Fast cleaning
Nice smell
Wonderful guys. Paul & co
Good price
I went with Zerorez because a friend told me that the rugs dry quickly and you don't use soap, so they stay cleaner longer and no harsh chemicals. The salesman who answered my call told me to expect 97-98% of the water would be removed. However, our experience was not a good one at all and we won't be having you come back. The technician was okay, but after everything was done and he was gone, our house stunk...really bad. And it didn't let up at all until the next morning. As for the carpets, they are okay but not outstanding and they did take a long time to dry, which is not what I was expecting. They were still damp yesterday mid morning. So, oh well....
The communication from the company was very good. You understood clearly when they were scheduled and when they would arrive. The service tech was prompt and very courteous. He did an excellent job cleaning our two couches. We were very pleased. We were scheduled to clean three rooms but decided it was time to replace our flooring instead. Very good service!!
Very professional. The before and after is amazing. I would recommend to all my friends.
Came on time, did a great job, very pleased.
After vacuuming the carpet is soft and fluffy like a new carpet.
Great service and great customer service