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based on 86424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The crew, David a d Gabriel, arrived on time. They did a great job on our carpets.
Service done quick and thorough
Effective and efficient service. We're repeat customers, three times over.
Service was great and the work done was top notch! Gave advice on area rugs which was beneficial. Received texts to remind us about the upcoming appointment and received a phone call that they would arrive ahead of schedule. Very professional and friendly. Highly recommend their services. Thank You.
So much cleanliness
technician was friendly and quick. results look great.
We had a great experience with Zerorez! The technician was early and did a thorough job and left my carpets clean and fresh. He had a lot of experience which was important to me because we have wood floors and I was worried about getting too much water on them but he was very careful and professional and left our home in excellent condition!
The technician was courteous and respectful. He prepared his supplies and got right to work. He was efficient and completed the job with in the time he quoted. He also saved me money by noticing that the quote I was given didn’t match the sale. The carpets turned out nice.
We love your cleaning , which is natural, withionized water, no chemicals!
Tim & Garrett were both very knowledgeable of how the product works & were able to explain it to us.
We've used Zerorez for years & will continue. Our carpet is 26 yrs old, & we just had our carpet shampooed again yesterday, & now we've decided that it looks so good & clean, that we are not going to replace it yet..
Thank you Zerorez!!!
Ed & Lin Beakley
Goodyear, Az
The young man sent to my hone to clean the floors was very professional, polite and informative.
Always on time, friendly and the final result is always amazing.
Everything would not use any other company
Far and above the best service available. Very pleased with my clean carpets. Will use again.
I was charged for oversized rooms, while 2 rooms were very small. I literally timed how long it took him to do the guest bedroom and it was under 5 minutes. The master bedroom is also filled with furniture with very little carpet to clean. So I found it unfair to charge for oversized rooms. Perhaps changing the fee structure to total square feet of carpet to be cleaned, not based on individual rooms as it appears there is no discount if the rooms are smaller or with limited carpeted areas, only additional fees if they are considered oversized. I felt the cost was too high for the amount of carpet to be cleaned.
Friendly tech, carpets look great.
Spots don’t reappear, carpet is soft after drying. Friendly and efficient personal.
Effective. And the last tech was really helpful
I was very disappointed in the work that was done to clean my carpets. The gentleman was very nice and I really didn't have an idea of his work until after he had left. My carpets were extremely wet and what usually takes 3-5 hours to dry took overnight (more than 16 hours) and that is with ceiling fans on in every room and 3 stand fans going as well.
I have personally used your service many times, referred you to my RE Clients and also gave verbal referrals to other Real Estate Agents for their clients. This is the first time my carpets were this wet and I still have crunchy carpets. My carpets were not stained and only had a few (2-3) minor areas of where my dog had gotten ill.
You guys always do a good job, been using you for years. Very friendly and knowledgeable staff.
No chemicals, effective cleaning, and contactless payment!
Quick, and professional. The techs did a great job!
Did a great job on carpets. Got the spots out and it smells and looks and feels great.
Service was amazing and the outcome was even better!
Prompt service,great value, no chemicals used!
Our tech was awesome and the smell is gone (so those are both high points) but when we looked today the spots were back- not even 24 hours later. It appears that once the carpet dried the spots really had not been taken out of the carpet, we just couldn’t see it when the carpet was still wet.
Chemical free rug cleaning
Really did a great job on carpets esp the pet stains
Natural cleaning. No chemicals
Very professional
THE SERVICE PERSON WAS SUPER GOOD AND HELPFUL