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based on 85298 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jeremy was professional and polite. So far the carpet looks very good.
Great rug cleaning and service.
They do a complete job, my carpets are not crunchy and don’t take forever to dry. I have never been unhappy with and I have used them for a few years now.
Love the process that no soap is used in the cleaning. No residue left on carpets and carpet dries in 8 hours. Carpets remain soft and clean! Will definitely use Zerorez again!
I have only used this company one time but was very impressed in the attitude and comfort the serviceman gave me. Great service and great result. thanks again.
Carpet was left very clean. Teach was really nice and he k ew what he was doing. Very friendly.
Seemed to clean really well...dried fast.
I highly recommend Zeroez to anyone.
Great Service! My entire house looks so much better and the carpets look almost new again.
Thanks
Clean, convenient, and efficient.
Friendly techs, carpet never smells weird after, fast service!
True clean n fresh smell. The gentleman that did ours was awesome n considerate. Great Job.
Great service!
Very professional and personal. Answered all questions.
Service Rep, Harold, did an outstanding job start to finish.
I will use them again for sure....
Lloyd gave us the best carpet cleaning we’ve ever had. I asked him to make the carpet as dry as possible before he left, especially my husband’s bedroom. That was dry within a couple of hours and the rest of the carpet was dry before we went to bed. Lloyd took care to check for urine stains and found some left by my cat that I didn’t know anything about. He treated those. The carpet looks great now and it is an old carpet, but it looks very nice considering it’s age. When I call again for my next carpet cleaning, I hope I can get Lloyd.
Gets everything really clean, stains and all, and the customer service is fantastic!
Professional. Responsible. On time!
Floors came out great.
Jessie did a great job cleaning my carpet. Very through and mindful paying attention to details.
You know what is said, “the best form of advertisement is by word of mouth”.
We were so impressed with the difference. We've had steam cleaners come before, but this was way cleaner than anything we've ever done to our carpets before. We can't go back to normal steam cleaning.
Add some sort of refreshing scent to the cleaning. It didn’t smell the best for such a high price.
On time, professional, did a great job. Our old carpet has last its spots and looks wonderful.
I like the cleaning without chemicals and your cleaning process works well. I have carpets that are a light color & looked terrible. After the cleaning with your process, they were surprisingly so much better. Most of the stains & discolorations were gone!
In addition, I was really pleased with the personnel...very helpful & pleasant.
The tech done a great job we are happy
Our provider went above and beyond and I can not recommend him enough
This company is amazing 🤩!!!! I am having a party for my daughter this weekend and I didn’t think they would get me in but I call and today they had someone come out and he was outstanding just like their services. He was so kind and took pride In his work. I was listening to 104.7 and thought there is no way they can come and boy did they prove me wrong and I am more than satisfied. I recommend them a 1000 times.
Well when I first texted for information on pricing, i gave specific dimensions of each room, said i was going to be doing stairs as well and then we agreed on a price. I knew there could be a few differences for some sq footage missed like a hallway, but the first thing your technician does is when he comes in telling me it's going to cost more and there's no stairs in the quote. I've seen and had done multiple carpet cleanings. Your commercials showed different equipment. The technician I had really wasn't helpful and to be honest, he just used a regular carpet cleaning vacuum and i never even saw any steam/heat. Normally you can see the dirt getting sucked up. We didn't notice any differences once he left. The carpets supposedly from the commercials aren't left crusty or crispy. nope, not ours. crispy and crunchy from hour 1. It was a very disappointing experience honestly. I do believe you do better carpet cleaning services, just the technician we got or the package we got didn't include the better service equipment. he said he was paid by the price of the job he was performing. He seemed frustrated when I called corporate about the pricing be different than we agreed on and from then on didn't really feel like he wanted to be here any longer.
Technicians are thorough, professional and friendly.
Jordan was very polite and thorough took good care of me!
The carpets look amazing everytime Zerorez comes and cleans them. It's the best service to use!
Very efficient did excellent job..
High quality cleaning and professional service.