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based on 85297 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our serviceman was very knowledgeable and helpful. He did a great job and we wouldn’t hesitate to hire ZeroRez the next time we need our carpets cleaned.
Process was quick, the carpet dried quicker than expected and Paul was great and very knowledgeable. Carpet looks great.
Abel arrived early and was very pleasant. He did a thorough job.
No chemicals, friendly tech
Carpets look fantastic. Technician was very professional and informative.
Did a great job
Easy fast clean
Everything was explained to me about the procedure and what chemicals/ or lack of were being used before they started the cleaning process.
I really was impressed to watch all of the work LEON put into cleaning my rug. He was so nice and polite, and did an excellent job. My rug has never looked so good. He needs a pat on the back or whatever for his service. I will definitely use Zerorex if I need a “ touch- up”. I will also recommend you to friends. Pris Corbus
Great Customer Service and product!
We are very happy with Zerorez.our carpets look great.
I'm happy with the service and with how my carpets look afterward. Alex did a great job; he was very thorough.
Tech was great about explaining products used and was very detailed
Aaron did a great job!
It works well every time I need the carpet cleaned.
Great materials good service friendly people
The service tech, Chris explained the process and even suggested an option to clean an area rug in my home. We discussed options and best way to clean. Chris was efficient and professional throughout the time he was at my home cleaning my carpets.
Very easy to book and floors look great
The young man that came did not have a mask on. I told my daughter who is extremely high risk for CoVid to keep her mask on. He was sniffling the entire time he was here. He did not use the corner/furniture guards and did not put coverings over his shoes. He was very quiet and seemed unsure of what he was doing.
Chris , the carpet cleaning rep was very helpful and helping me understand how zerorez works. Letting me know all the things that go on with carpet...ie my carpet, and how to keep it clean with pets. He was very nice and knowledgeable, could and all my questions. Chris was a 5 start help for my carpet it looks amazing.
Our technician, Tim Linkletter, was so friendly, knowledgeable and courteous. He went above and beyond to make sure all of our needs were not only met, but definitely exceeded. Thank you again Tim!!!
Zerorez has cleaned my tile floors in another home I had and now my furniture and have always done a great job. I would recommend this company to everyone I know.
Your employee answered all our questions, did a good job and was very efficient.
Came early with notification
Kind and courteous
excellent job! It is so clean!!
Tech did an outstanding job, was super efficient, knowledgeable & personable...superb work and perfect experience!
Spencer was great and also blew my mind when he told me he could sell me some of your special water! Great upscale and one I’ve been waiting to make forever!!
Professional, efficient, and courteous. Very excellent service!
The absolute best technicians. Seems like it is so rare these days to find good employees who represent their companies in all ways possible. Starting with their personalities. NEVER had a representative from Zerorez cause me to regret spending my money for this service. Seems to me that the services and products are really the icing on the cake. You must respect your employees or they would not be so respectful to the customers. Someone at the top is getting it right.
Clean without harsh chemicals
The technician was an extremely sweet young man. He did nothing wrong.
Your name is Zerorez and there is nothing but a film or residue all over the top of our floor!! I got home yesterday from a long workday and had to mop my floor twice!!! 🤬 I can still see the residue left behind on my tile today!! After you spend $500 to have your tile cleaned you should not have to continuously try to mop it and see this nasty residue come up day after day!! We spent $150 on a shower and it still has marks on it. I will not hire your company again. So sad because there is so much hype around your company.