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based on 85297 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Price more than doubled from quote due to a handful of stains from the dogs. Happy to pay extra for removing them but more than double ? Not good pricing practice. Time to value to cost done like up. Tech was a pushy sales man too, very focused on up selling. It’s learn he gets bonuses on up sales. I won’t be recommending this company to anyone
The service was quick and efficient. I liked that there was no intense fragrance. The carpet on our stairs looks clean and fluffy.
The people are very friendly The product is very good no residue carpet feels good and zero res is going to be the only company I ever call out from my carpets
Jeremy e as excellent and we will use him again in a few weeks.
Fast, works, no smell.
Outstanding job.
The good service and professional manner of your employees. Job well done.
I went with Zerorez because of your reputation in the valley. I was disappointed in the way the technician cleaned my couch. It did not get it as clean as wanted and I could’ve gone with another company for half the price to get the same result. Also, the technician did not even attempt to clean the back of the couch.
Cleaning ladies love it.
Friendly and efficient
I had my carpets cleaned and they look good. Thanks!
My rooms were done by Joe Guy and a more efficient, pleasant and skilled person is nowhere to be found. I will highly recommend your service to friends. Thanks for a fine job..
Healthy process, soft water, quick drying.
Did a wonderful job
Love the detail in the process the gentleman provided prior to cleaning. Appreciated the recommendations for high traffic area and spots. Carpets look amazing!!! I thought they were a lost cause and I am so happy with the results. Thank you!!!
I enjoy the fact that your product has no harsh chemicals or soaps to help remove stains.
1, friendly employees 2, English was their first language 3, upgrades were mentioned but not pushed, 4, We are 100% satisfied
Jason was on time, neat and very efficient - he did a great job!!
I like the way the carpet feels when it is dry and clean.
I like the professional way in which the technician does the cleaning. He was very courteous and a good worker.
The cleaning was started within the window given to me and was finished in a timely manner.
Thank you for doing such a great job!
Name removed
Everything
It was very efficient from scheduling to the actual cleaning-all top notch
Carpet came out great! Will continue to use.
The process does a great job cleaning the carpet. I have light colored carpet and it looks like new.
Always satisfied when we use Zerorez to clean our carpets. This time we had them treat the pet stains and wow, what a difference. They removed all the stains. Employees are are very professional, courteous and helpful and do a great job. Thank you
Courtesy, service excellence
Quick and very thorough. the arrived on time and did a great job.
Chris was great! Very nice. He did a great job with the floors!
All the spots came back up when carpet dried. Waste of 130$.
Very effective cleaning and courteous staff.
Our carpets looked so good after the cleaning and dried very quickly. The young man was so nice and was very good at his job. I would have the company clean my carpets again.