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based on 85297 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wonderful customer service! My carpets look amazing!
The technician was thorough and answered my questions and concerns.
Easy to schedule, professional and friendly team, carpet is clean without awkward chemical smell.
Carpets look great! You guys do a fantastic job EVERY time!
I always use Zerorez for their service with their special water, helpful and professional service people. They arrived on time and left me with very clean carpets.
We have used Zerorez many times and are always happy with our experience. Our carpets come out the cleanest. I love that we can always get an appointment quickly. Every technician has been very professional. The price is always very reasonable.
Professional and timely
The technician was on-time and did a great job! I also love the fact that there's no strong chemical/cleaning smell.
My carpet is still damp over 36 hrs since cleaning. I commented to the technician on how damp it was and he said it would be dry in 4-8 hrs. Also, previous carpet cleaners have left a clean, neat vacuum pattern behind. It looked professional. This time, my floor looked very haphazard. I wasn’t impressed.
I also can’t tell much difference from before it was cleaned. My carpet wasn’t heavily soiled, but I thought the small traffic patterns that were forming would clean up better than they did. Instead, the carpet and tile basically look the same. Seems like a waste of money. I’m surprised since I had heard really good things about Zerorez. My mom had used them a few years ago for some rental property and had nothing but good to say. I don’t normally leave reviews, and definitely don’t go out of my way to leave negative ones, but I was disappointed in my experience and wanted to let you know. Thank you for taking the time to read this.
Had an issue with scheduling due to a miscommunication but after that was resolved Everything was amazing. Tray is an all star.
Tech did a great job.. was early, efficient, and nice. Will definitely use again :)
Nice job and prompt.
There are a lot of streaks in the carpet now that we have the furniture back in the room. Our previous experiences were very different.
Joe, my service provider, really went above and beyond to make sure that my service was top notch and that my cat was as comfortable as she could be throughout the cleaning. Love my clean carpets!
Most honest technician I've ever come across. Talk about hard work, and this febrile has the best attitude! Carpets look and smell amazing!
Great service and product. Always satisfied
Everything!
Carpet not stiff when done
We were very pleased with the service and product. Customer service was excellent. The individual who cleaned was professional, thorough and quick. Thank you!!
There were few spots that were still visible and seemed like he missed them.
I love everything!
Are carpets look brand new again.
Zerorez cleaning technique works amazingly well, technicians arrive promptly at scheduled time, are efficient and courteous and do a superb job.
I like the service we get with Kevin. We had him out here a few months ago and requested him this time around and will continue requesting him, he is very professional and kind. My carpets are 7 years old and he makes them look so nice and they are so soft to walk on, Kevin does an outstanding job.
I have severe allergies and this seemed to be the only place that I could feel safe having clean my carpets. The service was on time and quick and thorough and affordable. I highly recommend.
WOW ! First time using Zerorez. I cant believe how clean my carpets came out.
Will use again.
Thanks
Came on time..........Got right to work after going over what needed to
be done..........did not make promises that he could keep about stains......
and then did a great job.
Helpful friendly tech di dan amazing job.
High quality cleaning and professional service.

I like that spots do not reappear within two or three months after the service. Your service people are polite and efficient and careful with the walls, etc.