What our clients think of us!

You couldn’t even clean half of the rugs that I needed, and the chairs you did clean
still have spots. Even the one carpet that had treatment didn’t get all spots out. Very disappointing!

The product seems to have worked. My carpets look renewed and fresh.

I appreciated Dave and his conversation. He was very knowledgeable, also worked hard to complete the job.

I already have a neighbor interested in service.

Thanks for making this a great experience!

Robert was very friendly and courteous. He explained the process concisely and really new his stuff!

No chemicals

I was under the impression your “empowered water” left no residue. But all my carpets are crunchy now that they are dry. I don’t think your system is much different than all the others.
However, I was impressed with the professionalism of the young man who took care of my carpets.

I like the fact that the products are water based so they are safer for my family. The service provider was also efficient and professional.

Customer service

Professional worker with lots of experience. Cleaning products appeared to work well. Notification of arrival very precise.

Rob did a great job at our house, will use your service in future. Thanks!

The carpet is fine, but the tile was just bad. There were a bunch of patches of grout that didn't get clean, it actually looked better before the cleaning, at least it was all a uniform color. I saw it before the crew left, but I thought it was just still wet in those spots.

I would understand if it was some kind of terrible stain, but I was able to take them off with just warm soapy water and a few minutes with a scrub brush.

Normally I'd have you guys come back out and fix it, but I am selling the house and had a photographer coming in the morning, so there I was, for 5 hours, till 1am, on my hands and knees scrubbing a floor I just paid zero rez 600 bucks to clean...

Dissatisfied doesn't even begin to describe my state of mind.

The fact that they don't use any soap to clean carpets. My carpets aren't "crunchy" and they dry faster and smell fresh! I've been using Zerorez for over 10 years and I will continue to use Zerorez for many more years to come.

Service was prompt and the technicians were friendly. I just wish they could have removed the red stain in the living room completely.

I will return to this property in 10 days. I am confident that the pet oder will be gone. I was not prepared for the high cost but hopefully it was worth it.

Very professional easy to schedule and work with

The carpet cleaning person arrived promptly. Very professional and thorough. The carpet cleaning and tile cleaning took less time, in my mind, than the other well known professional carpet cleaner and the equipment was not near as loud. Usually I lock my cat in the bathroom. Very traumatic for the cat. This time, I just left the cat loose and all was fine.
I have for the last 10 years or so used a well known carpet cleaning company, but each time they left, there was a film on the carpet and their cleaning product for spotting actually made the spots get dirty again faster. I did not want that any more. I told the rep about this and also asked if he used chemicals that "could" harm my cat. He stated that the carpet may be pretreated with the orange smelling stuff, but is cleaned with water. Incredibly, spots that the other company made by over use of chemicals and never came clean anymore, did come clean. There was also a piece of gum stuck in the carpet-it came out easily. I cannot speak for anyone else, but the price quote on the phone was much more than I was actually charged. THAT made the whole thing even better. The carpet looks and feels good. I definitely recommend Zerorez.

Thank you for the prompt/timely arrival, professional attitude and job well done! Couldn't ask for better service ~ as usual from your teammates!

Great service and carpet looks awesome

The service was excelant in that your representative and I worked together to spot any areas that needed extra attention. He was very easy to work with and displayed what I term as Customer Service, which is rare these days. I wanted a big container of alkaline water so he called the office and ordered it for delivery the next day. I have used Zerorez at several locations including our home and the service is always excellent.

Thanks again
Name removed

Been using ZeroRez for many years. Like the cleaning process, no chemicals, good service, fair pricing.

Very professional and efficient.

Matthew was very professional and informative. He did a great job! My carpet looks so clean!

Lower price to be more competitive

Fast. Courteous

The technician, Joe, restored my faith in quality service and took the time to make me comfortable with the procedure before he even started. He worked hard but efficiently and was meticulous! I had very high expectations on the carpet and was not disappointed.I had not expected to do the tile but did and was amazed at the results! I had used ZeroRez before but the results were “meh”. Joe taught me some things about carpet care and kindness. I would recommend both ZeroRez and Joe whole heartedly!

Ease of ordering the service on line.
Cleaning person prompt and friendly but business like.
He explained in detail expectations of cleaning due to age and condition of the current.
Carpets looked great when dry.
Easy to pay for service online also.
Excellent experience.

Prompt and courteous service. Thanks again!

Thorough, friendly, timely and worked very hard!

My carpets looked great when he was done. The tech was.....let’s just say barely average as far as communication, enthusiasm, expertise or advice was concerned. I usually use Stanley Steemer every 6 months or so. In my opinion, they’re much more professional, courteous, and cautious (ie wiping up wet spots left on tile to avoid slips) than your company.

I tried ZeroRez on advise from a friend. Not convinced at all. Higher prices too. 🤔

Fast and clean

My experience was very positive, the tech explained the steps for everything and was very polite.
Whoever I was texting prior to my appointment was helpful and explained exactly how the appointment would go-
It’s only been a day but I don’t see any issues arising that I have a problem with so yes I am pleased I went with Zerorez
Thank you