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based on 86425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job, made my 20yr carpet look brand new. Want to thank Colton Conn for doing a great job. Your business is the best on the market.
The tech was very professional and the rugs look great.
Make sure the extra $30.00 service fee, for upstairs condos/extra hose, is listed while making an appt online. Then take a little more time scrubbing the darkest spotted areas. I used a Resolve carpet product today that actually removed the dark spots. Yes, your co. may have lightened them a little, but the Resolve product & me scrubbing the product in as instructed, removed the spots.
Very nice man did a very good job I’m happy with it
The carpet is very old but looked great after it was cleaned. The carpet dried quickly. This is the third time we have used Zerorez in our new home.
Good folks to schedule and deliver the service. Carpet looked great and fresh.
Your products, service and the fact that it doesn't attract dirt after it is cleaned!! The technicians are prompt, thorough and professional.
Carpets look great! On time and professional.
We had all the flooring cleaned in our home. We have a combination of 2 rooms of carpet and the balanced is tile. We have used Zerorez many times for carpeted areas but never had our tile cleaned. As usual, the carpet looks great, but the tile - Amazing! The grout, which was quite dirty, now sparkles! For added protection we had the grout sealed. We never expected such stellar results and are thrilled! Our technician was friendly and knowledgeable about the process. We would not only recommend to a friend, we would recommend to everyone! Barbara & David Hurley
Quality of work, no perfume smells, just deep clean
Professional work and service personnel.
The employees are friendly and helpful. They are great about answering questions and providing information. My carpet always looks great when they are done.
Jeremy was friendly, polite, efficient and arrived on time. He got right to work and gave me a status update when he was finished. I will ask for him again!
My carpet looks and feels better every time. Although there were some orange spots that haven’t faded, I hope they do.
Rob has surpassed the other technicians with his attention to detail and taking his time, doing what it takes to get the best results.
Dave did an amazing job cleaning our travertine floors.
Very happy with the professional service. Next time I have work done I will request Paul. He made sure that I was completely satisfied with everything he did. None better!
you always give excellent service and leave carpets clean and soft.
I was told one room for pet odor was gonna take 15 gallons. Insane!!
Results are no where near as good as the last time I had you come.
My carpet looks great
I called today, talked to Nicole. I asked to speak with a supervisor, she really tried to
discourage this. She put me on hold for 10 minutes, then told me that there wasn't
anyone available to talk to me. I asked for a call back; she told me that Jamison or
Candace would return my call. They did not.
This is terrible service! The guy who came to the house was lazy; he went very fast and
left streaks all over. He chipped the baseboards; he did not just bang into them, he chipped
them. He banged into the walls, several times. He was in and out within 30 minutes!
I have heard great reports on KFYI about ZeroRez. I guess my house was not good
enough to receive great service. I will notify your home office tomorrow.
My old carpets are about as clean as they can be. Always friendly and fast.
Thank's
Easy and efficient online service for scheduling. Service person showed up on time and ready to do the service. Friendly, helpful service person. Met my expectations for the service.
No smells with cleaning products
Evan is just the best.
Very knowledgeable and thorough.
And he’s always Ben on time!!
Looks great, feels great, is great!!!
Clean great, great customer service.
The efficiency and outcome
price quoted on phone was well below price quoted at home
Very professional...and the carpets look great!
Thank you!