Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85299 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 20, 2021 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Incredible service and a good price. Our carpets look better now than they did when we moved in.

Report a concern   April 20, 2021 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Jeff was great

Report a concern   April 20, 2021 — Rated 10 out of 10 by Kelli Riley Zerorez Phoenix
What do you like about our products and services?

Water no chemicals good people who work for the company.

Report a concern   April 20, 2021 — Rated 8 out of 10 by S.F. Zerorez Phoenix
What could we do to improve?

My carpet look great but they feel crunchy. The tech was very professional.

Report a concern   April 20, 2021 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

great service, quick and great work

Report a concern   April 20, 2021 — Rated 10 out of 10 by Destiny Nunez Zerorez Phoenix
What do you like about our products and services?

Our guy was early and quick but took his time on the spots that needed it. He didn't just run over everything he scrubbed on the stained areas. Very friendly. would use service again.

Report a concern   April 20, 2021 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly and efficient!

Report a concern   April 20, 2021 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Jeff was very good. He did everything I needed done. I will use zerorez in the future,

Report a concern   April 20, 2021 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The multi-year old carpets looked much better after the service was provided. And it feels clean underfoot.

Report a concern   April 19, 2021 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

great cleaning

Report a concern   April 19, 2021 — Rated 8 out of 10 by K.G. Zerorez Phoenix
What could we do to improve?

Tell how many square feet you clean for the price.

Report a concern   April 19, 2021 — Rated 10 out of 10 by Susan Schaefer Zerorez Phoenix
What do you like about our products and services?

Quick, efficient and on time. You make the process very easy from scheduling on the website to getting the job done. You guys are great!

Report a concern   April 19, 2021 — Rated 10 out of 10 by Carly Powers Zerorez Phoenix
What do you like about our products and services?

Thanks!

Report a concern   April 19, 2021 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Service tech did a great job.

Report a concern   April 19, 2021 — Rated 10 out of 10 by Rebecca Katsaras Zerorez Phoenix
What do you like about our products and services?

My technician was on time, knowledgeable, and friendly. He was conscientious while cleaning, making sure we knew to be careful to not slip on the tile floor after we stepped on the carpet. The carpet looks much better, specifically in the walking path areas. No weird smells and the carpets were not left soaking wet like when I have used some other companies.
Will definitely use Zerorez again in the future.

Report a concern   April 19, 2021 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Pleasant and knowledgeable technician. Good value.

Report a concern   April 18, 2021 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Friendly, reliable, thorough

Report a concern   April 18, 2021 — Rated 10 out of 10 by Margie Winship Zerorez Phoenix
What do you like about our products and services?

You always do a great job. Above and beyond.

Report a concern   April 18, 2021 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Evan had great customer service.

Report a concern   April 18, 2021 — Rated 10 out of 10 by Jill Hoppe Zerorez Phoenix
What do you like about our products and services?

Evan the cleaning technician was prompt, honest, knowledgeable, and skilled at his job. We are very happy with the cleaning.

Report a concern   April 18, 2021 — Rated 10 out of 10 by Jim Lyster Zerorez Phoenix
What do you like about our products and services?

All good! Darrell did a great job. Just bought my home so I really didn't know the exact color of my tile. It was that dirty. Very impressed when cleaning was done! Much lighter and brighter than I could have ever imagined. Nice!

Report a concern   April 18, 2021 — Rated 10 out of 10 by S.Q. Zerorez Phoenix
What do you like about our products and services?

The services were as described

Report a concern   April 18, 2021 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly and through

Report a concern   April 18, 2021 — Rated 10 out of 10 by Jennifer McLean Zerorez Phoenix
What do you like about our products and services?

The man was very nice and was able to put up with my very talkative daughter

Report a concern   April 18, 2021 — Rated 4 out of 10 by A.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Two things.....our bathrooms were soaked with water. I had to take towels to soak up the extra water. Our technician dripped water over pergo floors going from the hall through the bedroom into our master bathroom. He streaked the pergo floors. He should of known that you don't put water on pergo. He should of said something. He was in and out in less then 45 minutes. He was sloppy. Never using zerorez again. The tile and grout are clean.

Report a concern   April 18, 2021 — Rated 0 out of 10 by K.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Quoted an amount and Went up from there.

Report a concern   April 18, 2021 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

First, customer service helped me get something that was very important to me about booking the appointment which was getting the first one. They went out of their way to make sure that we did our best to get it and we did!!! That was something that was a make or break for me. Otherwise tech showed up on time, super friendly and informative. Discussed options in treatments with me. Made sure to follow up since I had to leave to ensure me they locked up and things were looking great. Got home probably 8hours later and carpets were pretty dry and looking fantastic. I wanted this done before I got my new furniture in. Job well done.

Report a concern   April 18, 2021 — Rated 8 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

Your guys are very nice and informative no issues here thank you

Report a concern   April 18, 2021 — Rated 10 out of 10 by Barry Hatchett Zerorez Phoenix
What do you like about our products and services?

Technition was courteous and friendly, rate was affordable and the carpets are clean!!! Great service !

Report a concern   April 18, 2021 — Rated 10 out of 10 by Nancy Antonetti Zerorez Phoenix
What do you like about our products and services?

Great, friendly service, as always ! Completely satisfied with a job well done !


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