Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84589 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 20, 2021 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Great service and product

Report a concern   March 20, 2021 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

Tech was friendly and efficient. Another great job. Will use you again.

Report a concern   March 20, 2021 — Rated 10 out of 10 by Dyan Simmons Zerorez Phoenix
What do you like about our products and services?

You do a great job! Professional and customer service driven!

Report a concern   March 20, 2021 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

Caring company that does great work.

Report a concern   March 20, 2021 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

They were professional knowledgeable and my carpets looked so good when they were finished.

Report a concern   March 20, 2021 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

I like how my area rugs look and feel after cleaning. The employees are very careful doing their job.

Report a concern   March 20, 2021 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Robert was very professional and good at his job! The price quoted on the phone was what we were charged, no hidden fees and "upgrades".

Report a concern   March 20, 2021 — Rated 10 out of 10 by James Spillman Zerorez Phoenix
What do you like about our products and services?

Great service and no harsh chemicals

Report a concern   March 20, 2021 — Rated 0 out of 10 by C.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There are still stains in the carpet which did not come out. I usually rent the Rug doctor and I have always been able to get the carpet looking great afterwards. But when you are paying $225.00 I think I should expect the carpet to look better than when I do it, and it does not. I believe it was a waste of my money and in the future I will just do it myself.

Report a concern   March 20, 2021 — Rated 9 out of 10 by D.Q. Zerorez Phoenix
What do you like about our products and services?

Got what was expected. Good service/good product

Report a concern   March 20, 2021 — Rated 10 out of 10 by Tammy Bay Zerorez Phoenix
What do you like about our products and services?

The carpet guy was so friendly.I had a really good experience. He was very knowledgeable and answered all my questions, he was funny too👍

Report a concern   March 20, 2021 — Rated 10 out of 10 by Shannon Sperber Zerorez Phoenix
What do you like about our products and services?

Great effective service!!!

Report a concern   March 20, 2021 — Rated 8 out of 10 by B.A. Zerorez Phoenix
What could we do to improve?

The tech was very personable and professional. He was respectful of our property and worked quickly. However the carpet doesn’t look any cleaner than it did before.

Report a concern   March 19, 2021 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

Their tile and grout cleaning equipment really did the job on our floors. When we found a small area in the kitchen that needed a return visit they did not hesitate on returning at no charge.

Report a concern   March 19, 2021 — Rated 10 out of 10 by Josh Billar Zerorez Phoenix
What do you like about our products and services?

Great technician, friendly, diligent, personable. Results looked great

Report a concern   March 19, 2021 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

Great service and friendly service personnel. The carpet looks great!

Report a concern   March 19, 2021 — Rated 10 out of 10 by Patricia Raysich Zerorez Phoenix
What do you like about our products and services?

Easy to schedule , on time , professional and efficient , respectful of home

Report a concern   March 19, 2021 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

We love that you do not use soap!

Report a concern   March 19, 2021 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Very nice people .

Report a concern   March 19, 2021 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Have had you to our house four straight times now, I would think that says enough. The man that came out the second time said the prints in the carpet were from the dog. The prints were as big as saucers, my dogs feet would not be anywhere near that size. But thank you very much for coming back and fixing it.

Report a concern   March 19, 2021 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Terry explained everything. He is a nice guy and did a good job.

Report a concern   March 19, 2021 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Professional. Well trained. The two people that came to my house did a fantastic job. I would recommend anyone who needs carpet cleaning

Report a concern   March 19, 2021 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Jeremy was amazing! Loved his service and knowledge

Report a concern   March 19, 2021 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Klayton Kitteison and Trey Rogers were careful about all the places they went, protecting the walls from hose marks. Very complete job, identified some stains, cleaned them well. Went over all our service options and pricing at the beginning. They showed a high level of care for our home and performed their work at a high level of workmanship.

thank you team.

Report a concern   March 19, 2021 — Rated 10 out of 10 by Maribel Neri Zerorez Phoenix
What do you like about our products and services?

Friendly Staff, excellent customer service from beginning to end. Very happy with the service and results. Highly recommend Zerorez

Report a concern   March 19, 2021 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Excellent service and result. Jeff was great! I highly recommend Zerorez!

Report a concern   March 19, 2021 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Overall experience was easy and work was done well.

Report a concern   March 19, 2021 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

Best in the business! I would use no other!

Report a concern   March 19, 2021 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Our Carpeting is nice and Clean and the service was Good.

Report a concern   March 19, 2021 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Everything! Service and products are excellent!!


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