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based on 86425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service is exceptional. The pricing could be a bit better for 4+ rooms amd the pet treating pretreatment .
Tim was friendly and wonderful! Our carpets look fantastic and are ready for the new home owners. It smells great, too!
Nice technician. He answered all our questions.
Cleanliness of equipment, service tech was informative throughout his visit. Very knowledgeable friendly and gave options to my satisfaction
Technician was friendly and worked hard. He gave us great tips to keep our carpet looking good. Thank you!
I like the employees they have. Colton was a very nice young man, went out of his way to solve a problem that developed. Thank-you Zerorez
Move the curtain to clean a 2x2 area. & clean up the water & debris from the cleaning. I had to redo the floors adjacent to the carpet that was cleaned.
I’ve used this company before but had a different technician this time
You ruined my carpet. Send a supervisor out here to see how badly the carpet has been ruined.
Aaron did a wonderful job. he works hard and will go a long ways in his life. we use Zerorez as we like the job they do.
Your name, plus your advertisements led me to believe that there will be no residue left after the carpet is cleaned. Please tell me why the carpet, after it has dried completely, feels stiff. I even vacuumed the carpet well, and it still feels stiff. Also, the carpet does not look as clean as it should.
No residue left behind
We like that they’re free of chemicals
Awesome service 😊
Great job. Done professionally and very clean. Service representative was great
The carpet shampoo isn’t heavy and the techs were pleasant and did a great job.
Way over priced
Friendly service and insanely
clean carpet and couches!
Alex did a great job cleaning the carpet and area rugs. He was professional, knowledgeable and courteous. I am very pleased with Alex and Zerorz.
Thank you.
Great company, awesome people!!
Service was great
Job well done. Kitchen tile clean, a repeat customer. Love how clean my carpets are. Thanks for a job well done!
The tech did an excellent job and very informative.
Damian was great and did a fantastic job! He did accidentally forget 2 cushions, but another tech came right out cleaned them. We are thrilled! Our son had a great experience so we decided to give Zerorez a try! Fantastic service!
It did the job...the products used made the carpet look new. Thanks.
I have been a customer for many years for commercial and mostly residential services. The most recent time of residential service for my house, it seemed I was nickeled and dime for everything and over charged compared to my previous services. I called customer service to express my concern about the charges and was given some attitude about me questioning the prices. I was charged extra because my master bedroom was now oversized compared to the other times of services. I was charged extra for a small walk in closet that was not listed on the website as an additional charge for the cleaning. I thought it was apart of the bedroom and was not told it would be extra at the time of cleaning. I anticipated the hallway costing extra, but the way it was calculated seemed high. I signed up for the $135/3 room special and but was charged $251.00 after all the small add ons. I like the Zerorez product but may have to look for other companies for service.
Fast service, just with the treatment applied you can see the difference. Colton, the tech that serviced the carpet was friendly and knowledgeable. Loved the results!
Great job
The estimate online and the one Devin gave us matched. There wasn't hassling or pressured updating
Love Zerorez - won’t clean the carpet with anything elae!!
The technician (Evan L) was very professional. He took the time to explain the process and informed me on what outcome I should expect. The tile looks beautiful and the grout is the best it could be after sixteen years. I’m very pleased with Zerorez and will definitely use them in the future.