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based on 85303 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Scheduling was easy, follow-up was great and service was outstanding. This is the second time we've used Zerorez and we'll be calling again the next time our carpets need to be cleaned.
Very efficient, we were happy how our carpet and tile turned out. Would recommend them to other people. This was our first time using Zerorez.
GREAT JOB EVERY TIME!!
Wasn't able to remove all the spots although previous technician could.
Arron did a wonderful job on my carpeting! He was very knowledgeable about how to get out the stains!
Thank you!!
Ease of scheduling and entire process.
Effective. Floors look great!
My technician was very personable and did a great job focusing on the problem areas. Our carpets feel fresh and clean.
The willingness to come back and redo some carpet areas where there were remaining stains
Jeff did an awesome job. He made sure that everything was in tiptop shape while he was cleaning. I had some issues with my grout and that didn’t stop him from trying to make it look brand new. When we can, we always try to request Jeff Klaus. Nicely done sir!
Did a great job on our white carpet.
Wow! What a difference! I had my tile and grout cleaned and sealed and it looks so great.
i like the short wait time slots and the great customer service
Great company, product and employees! I use them at least twice a year! And have been for 9 years. I will never use another cleaner!
Good product cleans well. Good service
The empowered water really works.
Great service
Service was very good, Carlos was friendly and worked efficiently. Carpet looks good after cleaning.
10 out of 10 - thanks - on time and great work
They were able to accommodate. They did their best to make our carpets look clean.
My carpet does look a lot better and your tech did a great job. But I really think it could look better than it does. Maybe more time spent.
The cleaning method
Your cleaning services do a thorough job and the carpet stays fresher and cleaner for a longer period of time. Your service techs have all been very good and I would like to request only Travon in the future as he was wonderful. If I could share with my initials or anonymously I would have checked the box below but not my name.
Was expecting a cleaner carpet for the price paid. Only slight difference in appearance
We love the Empowered cleaning fluid! It’s great for streak-free cleaning of any shiney surface in the house. I use it on glass, mirrors, stainless steal appliances, countertops, my eye glasses, pretty much everything.
No harsh chemicals was used on my carpet. When the tech was finished, my carpet was cleaner than when we bought the house 3 years ago. All the stains from our roommate's pets are now gone. No more trashed carpet. We are very satisfied.
I like that there are no chemicals used.
Great techs, great service. They accommodated my last minute request and squeezed me on the day I needed. Techs are always friendly with the dogs and focused on the end result.
Too expensive and my house smells worse
Easy