Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84594 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 8, 2021 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

My service was excellent, the technician worked very hard to make sure a quality job was done. I was incredibly impressed by his efforts and really grateful for the hard work.

Report a concern   February 8, 2021 — Rated 10 out of 10 by Melinda Tomes Zerorez Phoenix
What do you like about our products and services?

Excellent cleaning, prompt professional service. Knowledgeable technicians, and leaves your house smelling fresh and clean!

Report a concern   February 8, 2021 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

After appearance and feel of carpets

Report a concern   February 8, 2021 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Called when they said they would. Showed up on time and did a great job.

Report a concern   February 8, 2021 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

They did an awesome job,

Report a concern   February 8, 2021 — Rated 10 out of 10 by N.F. Zerorez Phoenix
What do you like about our products and services?

We were very happy with Jason who was very patient because at the time I was working from home and had to work around me- His work was very thorough and My carpet looks like new after he was done- A lot of companies that I have used previously felt like they were upselling us to buy more stuff but not Jason-

Report a concern   February 8, 2021 — Rated 10 out of 10 by Anna Lisa Hallmark Zerorez Phoenix
What do you like about our products and services?

Representative showed up on time and was very helpful and efficient. My carpets, rugs, and furniture look like they are brand new.

Report a concern   February 8, 2021 — Rated 9 out of 10 by Don Barnes Zerorez Phoenix
What do you like about our products and services?

Good service and your product works

Report a concern   February 8, 2021 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

How clean and fresh the carpet is.

Report a concern   February 7, 2021 — Rated 10 out of 10 by Debi Williams Zerorez Phoenix
What do you like about our products and services?

I am very happy with the outcome however Trey forgot to do part of my hallway

Report a concern   February 7, 2021 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Jeff did great job. Very professional and on time . Carpets look very good. Will request him next time.

Report a concern   February 7, 2021 — Rated 10 out of 10 by Don Doerres Zerorez Phoenix
What do you like about our products and services?

Friendly, knowledgeable tech. Truthful about areas too deeply stained to clean.

Report a concern   February 7, 2021 — Rated 8 out of 10 by E.T. Zerorez Phoenix
What could we do to improve?

Please be on time to your appointments. I would rather you be on time than be late and get $25 off.

Report a concern   February 7, 2021 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Fast efficient service. Cleaned carpets like new.

Report a concern   February 7, 2021 — Rated 10 out of 10 by James Sutphen Zerorez Phoenix
What do you like about our products and services?

On time delivers what you advertise

Report a concern   February 7, 2021 — Rated 10 out of 10 by Sherry Kanniard Zerorez Phoenix
What do you like about our products and services?

Reasonable price for an excellent job very professional, my serviceman was very knowledgeable and explained things to me very well.

Report a concern   February 7, 2021 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

My rep did a Fabulous job and I will be using you guys again. My tile floors have not looked this good since they were new.

Also my couch is soft and smells really nice.

Thank you!!

Report a concern   February 7, 2021 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

My service tech was friendly and very knowledgeable. I appreciate him and Zerorez for the great service. My carpet feels 100 percent better.

Report a concern   February 7, 2021 — Rated 10 out of 10 by Adam Klein Zerorez Phoenix
What do you like about our products and services?

The Technicians were awesome!

Report a concern   February 7, 2021 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Great customer service and my carpets look and smell fantastic!

Report a concern   February 7, 2021 — Rated 10 out of 10 by D.Y. Zerorez Phoenix
What do you like about our products and services?

Communication, professionalism, service conducted. Great Jod👍🏽

Report a concern   February 7, 2021 — Rated 9 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Your technician was very knowledgeable and friendly.

Report a concern   February 7, 2021 — Rated 3 out of 10 by M.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The video on your website is misleading. To see those dirty black carpets being cleaned in one pass with the machine. I had a few dark areas on my carpet from high traffic and it looks the same. No fault of the technician. But the video makes it seem like you guys are really better than the rest of the companies and your system will get it clean better than anybody but that isn't the case thank you

Report a concern   February 7, 2021 — Rated 10 out of 10 by Doug Sargent Zerorez Phoenix
What do you like about our products and services?

Used zerorez a few times now at 3 different locations. A+ EVERY TIME!

Report a concern   February 7, 2021 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

Punctual, Friendly, and did a great job!

Report a concern   February 7, 2021 — Rated 5 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I just asked myself would I tell my friends and family about Zerorez and I'm about 50/50. The rating wasn't based on the job. It was based more so on the price. Don't get me wrong, the carpets came out clean but for the price I guess I would've expected them to blow my mind. The guys was friendly and funny and did a great job. He did what we asked which was remove the stains.

Report a concern   February 7, 2021 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Tech was friendly and asked what I thought of the results and then hit the spots I pointed out again and asked if I thought it looked better etc. He was early and worked quickly. He made sure to wipe up the wet spots on our wood floors.

Report a concern   February 7, 2021 — Rated 6 out of 10 by N.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Stains still visible, toilet was damaged

Report a concern   February 7, 2021 — Rated 10 out of 10 by Carole Dillon Zerorez Phoenix
What do you like about our products and services?

How clean my carpets are and how soft they are. You are the best . I would highly recommend your services to anyone. On time and very good employees. Thanks

Report a concern   February 7, 2021 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Everything, and technicians are great!


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