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based on 85713 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I recently had my carpets cleaned by a Restoration company after a water leak repair, and they used a Rug Doctor cleaning machine. Let me tell you I was NOT impressed at all with the results!! I HAD to get the carpets re-cleaned and had heard from several sources that Zerorez was the one to call. I did so and was scheduled within 2 days. The service technician, Mario arrived on time, was very professional, kind and pleasant to talk to. He quickly set up, started cleaning and was done in a timely manner. And I must say, my once soiled carpets once again looked AMAZING!! Zerorez is now my go-to carpet cleaner and I highly recommend them!! :-)
Your technician was thorough and knowledgeable. The ZeroRez cleaning process is the best!
The technician didn’t give much effort towards cleaning my carpet, I had to show what he missed
The technician who came out was great—professional, friendly, and thorough. However, the overall cost felt a bit high to me, especially for routine or deep cleaning services. That would probably keep me from recommending it to friends, even though the service itself was okay. That said, I understand there may be behind-the-scenes costs that I’m not aware of, so I say this just from a customer perspective.
Complete confusion about activity, broken machine while techies working on the project
The customer service is Great ,
The young lady who cleaned my carpet, was very friendly and knowledgeable and explained everything to me.
The service does not take very long, and she ckeaned up before she left. Perfect !
We've used ZeroRes before. Good service, on time and a quality rep. Can't ask for much more.
Excellent service and high-quality products used; knowledgeable and friendly staff.
They were so nice and professional! Best experience hands down
Zeroez is professional, thorough in their cleaning, prompt in time and efficient, as well as communicative with upcoming appointments! I have been using their services every year, and they have consistently delivered outstanding customer care!
Our carpets are older than we would like so we employ Zerorez to do a refreshing clean periodically which provides our home with a fresh look.
Thanks
The Rose 🌹 family
Professional, fair price and cleaned well.
Carpet was so clean afterwards. Our tech was super knowledgeable and made me feel at ease with his experience.
Knowagable and courtesy
Andrew had great positive people skills and was very helpful. My rugs really do look like new again.I highly recommend this service. They also have a protectant that works great for spot cleaning for those of you with pets
Robert the technician was great, he is a fine representative of the company
Ty did a great job, thanks!
Carpet cleaning was good.
Tile cleaning left dull, blotchy spots that were tacky feeling. Maybe too much of the pre-cleaning spray was used and then not completely rinsed off? I spot cleaned today with warm water, looks OK now.
I would recommend your firm for carpet cleaning but not for tile cleaning.
Great guys great job!
Very professional and friendly, worked quickly, had good ideas on how to keep carpet looking great for a long time.
Carpets look amazing and Austin is so kind and gets the job done!
Easy process to get a quote and schedule our appointment. Everyone we worked with was pleasant and professional. We are happy with the quality of work.
The technician was fast and efficient.
professional and did a great job for a fair price
Mike did a great job and we now feel we have new carpets - post pet. Just wish the prices weren't so high.
My service technician was very thorough and easy to understand. He explained everything and made sure that I was getting the appropriate services.
I have used Zerorez for a long time and they continue to be thorough, professional, detailed, have integrity, and the list goes on. If you need your carpets done, call them. They run specials too.
I had a wonderful experience with Zerorez. They have done my carpet cleaning for years. I scheduled to have my tile and grout cleaned. The technician Ryan showed up on time and did a fantastic job on cleaning my tile. He was very polite and efficient and made sure I was satisfied with the job before he left. He even went and did some touch up on grout that was stained. I highly recommend Zerorez, ask for Ryan B.
Excellent customer service

Our tech Chris England was very nice and knowledgeable about the process. He explained it all to us. The job was was done quickly and we are pleased with results. Carpets dried quickly