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based on 85107 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly. Great service.
Service was great and my carpets look So much better, I highly recommend!
They were here at the scheduled time and completed the work in a timely manner. The quality of the work was excellent.
Easy to book, tech contacted me in advance with eta, showed up on time and did a wonderful job! I believe his name was Tyler. Very professional!
Great service and great product.....
A job well done: professional and thorough. The second time we have used Zerorex.
You provide quality services and am pleased with the results with carpet, area rug and tile. The only reason I gave you a 9 is because the technician stopped cleaning my linen sofa after cleaning one side of the first cushion. He said it wasn't reacting well to the water and was streaking. I mentioned that you had cleaned it in the past with good results and that the fabric always darkened when wet. He was afraid to complete the cleaning though and that was disappointing.
The service guy was very helpful to deal with, and did a great job on my carpets, also helping me decide the best options for the best price.
The carpet looks great and I love that there is no soap residue.
Quality of the work done for me and the professionalism of the worker who did the work.
Product used to clean, really pulls out the dirt, dust, pet hair, etc. Plus a bonus, every thing is almost dry when they finish because the high suction they use to clean. I had my sectional cleaned and it looks brand new. Michelle did a great job.
Also, I may add, every time I have used Zerorez, the staff is professional and friendly. They explain the process and get down to business cleaning.
very pushy, over charged from original quote - guy had an attitude - so wont be using again
My carpet was clean and dried very quickly. Boys were in and out in a flash! Not only that, but the service was impeccable and the techs that came out were so helpful and friendly. We were slightly unprepared and they went above and beyond to make sure the job got done, even helping us and doing extra work that wasn’t their job. Can’t recommend them enough
Joseph was proactive and candid about the state of the carpet and the results were ourstanding
Easy, fast, efficient!
The products worked well and did not feel as though any residue had been left. The gentleman who serviced our home was kind, professional, and worked with excellence!
The service from tech was great however the work was not to expectations. We had some pet stains that he treated but it seems they are more apparent now than ever. It looks like I never cleaned my carpets as of now. I’m hoping there’s a way to make this right as these were very light pet stains originally and now they are yellow pinkish. It looks terrible.
Same day service
Very reasonably priced
They did a great job on my carpets and floors!
Our tech was awesome! Nice person, great personality and did a very thorough job!
My service rep was very knowledgeable and friendly. He was honest about what he could do.
Ty did an excellent job. He was very professional,
courteous and explained everything he was doing. We recommended Ty and Zerorez to our friends Dan and Sylvia Sackett who called to make an appointment. Roger and Judy Wells
Excellent personnel! Very clean result.
Great work
Add to service is delivered 100%
1920 N Loretta Pl. Casa Grande, AZ 85122. Felt like the job was rushed since the person came late in the day. Didn't clean and seal the master bathroom title.... grout still dirty. Paid an additional $800+ based on the confidence level the cleaner had in getting rid of the carpet stains and order... was unsuccessful so now I'm spending over $3,000 to replace the carpet and padding.
Professional guys very friendly
I wish I remembered the name of the gentleman who serviced this call. He was great! I am planning on scheduling another service call at my house (this was for my mom) and I am hopeful we can get the same guy.
Ty.
I was very satisfied with the results of the carpet cleaning. Fast drying and got rid of horrible high traffic marks. Our technician was awesome! Friendly. Knowledgeable and professional. Will be recommending and using again. Thank you!

Love ZerRez! I think they do the best job.
Our tech was excellent! Called to give me an ETA and was punctual, and did a great job not only cleaning the carpets but cleaning up the area so everything looked perfect when he left.