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based on 84377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was great and floors were so clean.
Love how clean my grout gets.
Brad provided excellent customer service!
Good communication of appointment and arrival. They guys were friendly, informative about carpet care and explained things well. Great guys. Scheduling person was very friendly as well
the service is awesome!!!
The technician was friendly and knowledgeable. The job was done so quickly.
quick and easy. friendly technician
Your professional and exception staff! Tommy and his assistance were amazing recently at my house cleaning my carpets, tile and sealing the grout!
Timely arrival and did a great job on my carpets. He was efficient and made sure everything was done.
The job was completed in a very timely manner.. we worked toyon the furniture that needed to be moved.. the tile when he finished looked great.. well done job.. He was a very hard worker..
When the technician left the carpets were wet and had a distinct wet carpet odor. This has not been the case in past cleanings with your company. I believed when they dried they would lose this odor. They did not. I vacuumed several times thinking that would help but no change. The odor is most unpleasant like they were cleaned with dirty water. I will call you tomorrow to see if there is a solution to this problem. The recent rain bringing humidity has made it worse. I've used your company for several years and this has never happened. I'm concerned as to why it has now. Thank you for your time.
Name removed
You guys do a very thorough job or cleaning. Thanks.
Your service is AMAZING! It starts with the excellent training you provide to your staff. When you have someone that can explain your products, the process, as well as then clean to an excellent standard, you have a WIN WIN situation!
When the staff comes to your house, they look over the carpet closely and discuss any problem areas and what they can do as well as what to be expected. We requested Mario as he had cleaned our rental home and the carpets and tile were a disaster. When he finished, it looked almost brand new! He came to our home and discussed the problems we had with our carpet, recommended putting a protectorant on the carpet after cleaning and our carpets look absolutely
Wonderful! He was thorough and worked really hard to get the carpet looking Great again.
I not only recommend Zerorez for the affordability, but for putting the time and training into their employees so that we have someone like Mario coming to our house when we need him.
I like how the tech explained everything customer service was amazing
Excellent service. Quick response. Timely arrival to both the estimate and cleaning service. The cleaning g results were much better than expected on the 20 year old carpet. Both the estimator and service peers on were friendly, professional. & efficient.
Timely and nice work.
I had one specific part I wanted cleaned with the high traffic machine . I mentioned at least a couple of times to tech.
Tech was much more interested in air vent up sale than cleaning said spot.
The carpet overall feels much stiffer and not as soft as after my last service.
I will not return to Zerorez for future services.
This is the 3rd or 4th time I’ve used ZeroRez. I love how easy it is to schedule with them, the quality of the products they use (which is safe for my pet) and how professional their providers consistently are. Mikhail let me know when he was arriving, arrived on time & made sure we were clear on the plan and the pricing. He did an amazing job & my carpet was dry by morning. ZeroRez is my ‘goto’ for carpet cleaning every time!
Landlord or myself will be reaching out, tile floors look way worse than they did prior to cleaning, lots of white grout and dried residue from cleaning solution. Super disappointed as this was a required move out clean.
Zerorez is always great
A great job as always.
Always a great cleaning experience and very nice people to work with.
The carpet cleaners are always courteous, call before they arrive and do an excellent job on my carpet!
anthony did a superb job on my couch!
Quick and easy. Great technican
Your workers are very courteous and professional. I have no complaints.
Basically no nonsense.
Our tech Hammed was outstanding!
They are lucky to have him!
I thought the job they did cleaning our carpets was very good.
It looks very good and he was very pleasant !
The couch looks brand new! Very pleased with the results.