Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85107 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 19, 2025 — Rated 10 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

The person that did the work was awesome. He was able to take care of the cleaning issues and was very friendly.

Report a concern   July 19, 2025 — Rated 10 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

Very nice people. Efficient and great service!

Report a concern   July 19, 2025 — Rated 8 out of 10 by P.C. Zerorez Phoenix
What could we do to improve?

Your company is great. On time, always polite.

Report a concern   July 19, 2025 — Rated 10 out of 10 by Kylee Bredo Zerorez Phoenix
What do you like about our products and services?

Everything was great!

Report a concern   July 19, 2025 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

Joshua and Michael were very nice and did a great job.

Report a concern   July 19, 2025 — Rated 10 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

I love the way my car pets feel and smell

Report a concern   July 19, 2025 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

My cleaner , Michelle , was great. I would recommend her for sure

Report a concern   July 19, 2025 — Rated 10 out of 10 by Debbie Hansben Zerorez Phoenix
What do you like about our products and services?

I had my tile floor grout done and they look like brand new! I’m so happy with the results

Report a concern   July 19, 2025 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

The technicians were excellent. On time, friendly, and knowledgeable. I had rental unit carpet cleaned. Wasn’t sure how it would turn out but they brought it back to life. Looked fantastic when they were finished.

Report a concern   July 19, 2025 — Rated 10 out of 10 by J.L.W. Zerorez Phoenix
What do you like about our products and services?

Good service. No smell, no residue

Report a concern   July 19, 2025 — Rated 10 out of 10 by W.E. Zerorez Phoenix
What do you like about our products and services?

Your Tech and the way u clean

Report a concern   July 19, 2025 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

The professional approach of the scheduling and communication; the quality product with no smell or residue. Professional service technicians—my technician was great, communicative, professional. Thank you!

Report a concern   July 18, 2025 — Rated 10 out of 10 by V.K. Zerorez Phoenix
What do you like about our products and services?

My favorite area rug needed to be cleaned or thrown away. So happy how it looks now after cleaning and that I didn’t have to buy a new one. Very reasonably priced as well, less expensive than replacing. The cleaning process was quick and the rug dried quickly as well. The cleaner and the appointment setter were both very friendly and knowledgeable, answering my questions. Thank you!

Report a concern   July 18, 2025 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Attention to detail and customer service was super great!

Report a concern   July 18, 2025 — Rated 8 out of 10 by A.K. Zerorez Phoenix
What could we do to improve?

We had a ton of dog hair from the previous owner on the carpets. It’s not very visible because of the color and length of the carpets, but there was an odor. The cleaning service helped with the smell but a swipe over the carpet with a lint roller revealed a ton of hair left behind. Our service provider was great and I don’t blame him at all. He looked over the carpets thoroughly before starting the job and said the carpets were in great shape, so I assumed a basic cleaning would pick up the hair. We also noted the pet odor concern to him as he inspected the areas. But now we know to mention the actual hair and not just the smell or to inspect more thoroughly once the service is done. I would recommend more thorough questioning and inspection if the customer complains of pet smells specifically.

Report a concern   July 18, 2025 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Very professional and efficient. Carpet looks great and no smells despite terrible awful pet stains. Thank you!

Report a concern   July 18, 2025 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

The tech was professional and friendly

Report a concern   July 18, 2025 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

Loved the technician that came out! He did an amazing job. Whoever answers their phones and sets up the services is terrible. Miss quoted us by $1000. Unacceptable.

Report a concern   July 18, 2025 — Rated 10 out of 10 by W.P. Zerorez Phoenix
What do you like about our products and services?

My carpets have never looked better. Ty did a great job, was communicative and was on time. He left our house spotless and we can't say enough great things about your company. Ty is an asset to your company - very personable and knowledgeable.

Report a concern   July 18, 2025 — Rated 10 out of 10 by Lu Maly Zerorez Phoenix
What do you like about our products and services?

Estimate, cleaning same day. Professional. Porcelain tile file floors only. 3 years old but made them look new again.

Report a concern   July 18, 2025 — Rated 10 out of 10 by N.V. Zerorez Phoenix
What do you like about our products and services?

Trayvon was great. He did a very thorough job and was friendly and professional

Report a concern   July 18, 2025 — Rated 9 out of 10 by Kenneth Koch Zerorez Phoenix
What do you like about our products and services?

Gerald and helper were very nice and the cleaning was effective in all rooms except one high traffic area still showed dirt AFTER drying. Called Zerorez and they sent Gerald back out soon after I called them and he cleaned that area several times. Now after drying that area looks good too.

Report a concern   July 18, 2025 — Rated 10 out of 10 by Spencer Hammond Zerorez Phoenix
What do you like about our products and services?

The carpets look like new! Great job!

Report a concern   July 18, 2025 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

NO RESIDUE, HELP WITH ALLERGY

Report a concern   July 17, 2025 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Service was excellent. I am very happy with results.

Report a concern   July 17, 2025 — Rated 10 out of 10 by Joyce Hammel Zerorez Phoenix
What do you like about our products and services?

Josh and Mike were prompt, explained clearly and extremely helpful. The carpet and tile came out very clean and without residue.

Report a concern   July 17, 2025 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Great technician will I NG to answer all my questions. Great results.

Report a concern   July 17, 2025 — Rated 10 out of 10 by T.A.A. Zerorez Phoenix
What do you like about our products and services?

Fast and show up on time . All you team member are very friendly , good customer service with explaining the service you all offer .

Report a concern   July 17, 2025 — Rated 10 out of 10 by Deanna Masters Zerorez Phoenix
What do you like about our products and services?

How quick & professional they are! I love how clean my floors, carpets, & couches are left when they are done.

Report a concern   July 17, 2025 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

technician is knowledgeable and explains what he is doing and recommendations.


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