- Phone: (480) 507-2419
- Visit Website
based on 84377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy did a good job
Carpets look great without all the chemicals and it is very easy to get an appointment!
He was very thorough and engaging. He did a great job, I would highly recommend Zerorez to others.
Have always had great service techs and Anthony Torres was exceptional. He did a great job not only explaining treatments but physically working so hard. Youo should be proud that you have a great person working for your company.
Great product and always knowledgeable and capable technicians.
Great service. I scheduled the wrong day, totally my fault, and they accommodated me and came the day I called.
Shawn was the technician who cleaned our carpet. He was very professional and took the time to answered all our questions and explained various options that were offered to clean pet stains and odors. He did a wonderful job. Once our carpets dried which didn’t take more than 3 hours it was soft to walk on which was nice. Another thing we really appreciate is that no harsh chemicals were used during the whole process. We’re so happy with your service we will only use your company from now on and is possible we would ask for Shawn, because he was great. Thank you for a wonderful experience.
Spotting carpet stains and treating them.
The expected results
Safe products; Friendly and efficient Staff; Quality and pride in Tech's service.
Your tech, Mark, did a great job! Very thorough and professional and a hard worker. We have always been pleased with the great service from Zerorez and highly recommend your company!
On time, on budget, excellent results
Always professional and have never had an issue with product.
Friendly service by phone and in-person. Carpets look great!
Austin was great! He was early, prompt, kind, and knowledgable! I always love using Zerorez!
Very good service. Thanks.
The process is superior to run of the mill carpet cleaning services. Miguel our technician was fabulous! He took our old smelly carpet and gave it new life! He was an absolute professional throughout the process and he worked his tail off!
I loved how quickly my rugs dried & how much better they look. The tech, Ryan, was professional & did a great job.
Thank you for the nice job you did and I appreciate your going that extra mile.
Virtually always a great job . .
the first thing I like is my impression of the gentlemen from Zerorez. Mike and Ki were very professional. Mike, as a seasoned employee and trainer, really knows the business. He did a great job in training his associate as well as providing valuable information to me. I am very happy with the results and will continue to use Zerorez for my future needs.
K Last name removed
Very kind, careful technician.
While it’s a little on the expensive side, I am so pleased with the way my tile, upholstery and rugs look and smell. our tech was also a joy to work with.
The technician was great, very friendly and helpful. However, I was upsold on a treatment that didn’t work. I called customer service and after going back and forth for a few while instead of refunding my money they agreed to redo the service free of charge. The technician is coming back today and I really hope it works this time because that was the only reason I selected this company.
Happy with the cleaning but was charged for four rooms plus the service fee. What I had cleaned was the traffic area of 2 regular sized rooms - one of them was cleaning around an 8x10 rug and a king sized bed and other furniture. The other area was around a large dining table and a third was a small area between living room and kitchen done. Again, not under any furniture.
The original commitment to do my carpet cleaning this past Saturday afternoon, May 10th, after being cancelled by Zerorez because of some Zerorez tech auto accident, was actually completed as promised later on Saturday afternoon. I was not left "high and dry" as that
expression goes. thanks for Cathy, a supervisor, for seeing that I was assigned a more experienced tech to get the job done.
Cody was our serviceman. He did an extraordinary job. Thank you.
In and out with no mess.
Very wet rug took couple days to dry.
Lighter lines in rug where water vacuum nozzle was placed to start vacuuming.
I should have had tech do more sweeps with vacuum nozzle.
Carpet is definitely cleaner and looks better. Plan to have your company clean carpet again.
Technician was great, informative, friendly and very helpful!