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based on 85108 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I use you and Stanley Steamer to clean my carpets, alternating. My concern is that the day after the cleaning, when I went to vacuum, my vacuum was full of dust and yuck. It just never seems to get clean. And every day after that! I already vacuumed this morning and as usual it fills up with dust/dirt.
This particular cleaning came out of a week of getting my house painted inside/outside with the painters coming in and out with dirty shoes, even though I had multiple rugs and such for them to wipe their shoes.
Having said that, this carpet is OLD and has stains that do not come out. I need to keep this carpet clean until we decide how we are going to change it out.
Where the carpet came out no residue
Your employee Jorge arrived on time after calling to let us know he would be here a little earlier than scheduled.. We toured the house together and agreed on the areas he would clean. He was friendly and professional.When he was done
He gave me a tour of the areas he had cleaned and I was amazed at the difference in the rugs.. They were SO clean! Our carpet is quite old and hasn't been professionally cleaned before. They were cleaner than I expected.
I
was also surprised at how dry the carpet was when he was done. Some of my friends cleanings were wet.
I like how much the technicians care about providing the very best service possible. Colton was our cleaner this time, and he worked very hard to get the best outcome. He was very pleasant to work with and did a great job.
The service was well done and efficient.
I have found your services to be priced reasonably, the technicians show up on time, do a good job, are knowledgeable, professional and flexible.
The man was nice and wanted us to be a part of every step
Communication, no chemicals, friendliness, professional.
Ease of making an appointment, and having a good idea of cost---tech's arrive on time or in our case early---polite and efficient
Rob was fantastic! He was informative with the methods, did not pressure any upsales (but I did end up adding grout sealant because he helped explain the process so well), and did a great job making my tile and grout look brand new.
Not much. I just don't really refer businesses to people.
Technician was so polite and professional, went above and beyond to even clean up a few leaves that came in through my front door during service. Excellent results, quick appointment! 11/10 experience, thank you!
Very professional; explained everything, and took his time to do a great job!!!!!!
quick, on time, no chemicals, everything was on the truck. you left your wet floor sign if you want someone to pick it up.
The tech did a wonderful job
Job was done correctly!
The gentleman who came to do my tile was very professional and did a very thorough job and my floors look
Like it was brand new after he was done. Very happy either way out come
Mario was a great contact and service
Results were way better than expected. Great service
Zeke was friendly and professional. Hard worker with end result of having our tile floored home looking like new.
There were a few minor stains in our bedroom and they didn’t come out when using your cleaning service. In the past we have used coconut cleaning and they’ve been able to get stains out that were far worse. Also felt like the time wasn’t spent to do a good job.
The whole experience with Zerorez was easy. The staff was professional and efficient.
Everyone who comes out is very professional.
Thank you a great job cleaning the carpet and explaining my different options every time on pet odor, stains, and carpet treatments
Very pleased with our carpet. Technicians were very friendly.
-on time --quick & efficient service . he was friendly & curtious.
Everything from start to finish, including product and especially the worker
Professional, courteous, clean technician. Informative and friendly.
The gentleman who came out to clean my carpets was early, not just on time. It was very nice. He did an amazing job and was very thorough. He explained what he was going to do and all of our options very clearly. He finished quickly and the carpets looks great.
work is well done. technicians are knowledgeable and friendly. costs are fair.
Great job as always!