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based on 84377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet was a little too wet, took overnight to dry.
Tech was very professional, friendly & did a good job.
Michelle was very neat and thorough and did an excellent job
Employee very well mannered and explained the entire process to me.
The tech was very informative and helpful. She communicated well before and during the whole process.
Service was great! However, we scheduled for the 8-10 window and the technician didn't show up until after 12:30. Which is frustrating when you plan your day around the appointment. Once he was there he did a great job, though.
I think my carpet has never been cleaned better than with your service. And we have tried them all.
Professional service
Very good results
Great service! Very professional!
Clean no chemical solution
Friendly and knowledgeable tech
Mario was the best we’ve had yet.
Carpet cleaning
They did an amazing job! And I like that it is a pet friendly product 😁
Tell people about the service charge up front. That was an additional $25 surprise
Tech was unsure of prices and ended up charging more than what was originally stated. Ideally the workers would know the price of the services and quote the proper amount without having to check. I mean, do these prices change often? Seems like it would be pretty simple to memorize them.
Clean, friendly and did a fabulous job with couches. Would definitely recommend them to friends, family, and neighbors.
Great products and fast friendly service
Very thorough, COMPLETE cleaning at a very reasonable price.
The guys did a nice job on old carpet. They were in time and efficient.
The service provider was professional and quick. The carpets with deep stains looked great!
Only service I use on my 20 year old carpet- great service
Robert worked very hard, and got our carpets almost looking like new. Better than that, he worked hard on our sofa and loveseat. They turned out better than I ever expected. Thank you for your hard work, Robert!
Always courteous,on time and carpet looks great!
Good job and good people
Tech was great explained all my questions done an amazing job
The tech was very knowledgeable and friendly. He did a great job
Not the cheapest, but the best with the ZEROREZ 3-step process:
1) Spray pre-treatment on carpet
2) Use a mechanical agitator to work the pre-treatment into the carpet fibers
3) ZEROREZ hot water extraction to remove dirt from carpet
For years I have always gone with the cheapest carpet cleaning I could find. Other companies save you money in two important ways.
Other companies will quote me a lowball price, then charge extra for the pre-treatment once they got to my house. They would demonstrate cleaning a dirty 2' X 2' piece of carpet with pre-treatment to prove the pre-treatment got the carpet cleaner. I would then have to pay to have the whole house pre-treated the match the 2' X 2' section.
Another way companies save you money is by leaving out crucial step #2. When you leave out step #2, the pre-treatment is only on the surface, so the carpet does not get as clean.
I have learned my lesson. You get what you pay for. To get the cleanest carpet, get ZEROREZ.
Timely
Tech was great
The people are very nice and easy to work with. Our tile and grout look fantastic.
You keep my carpets clean
The service was great. The tech was professional and thorough.