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based on 85107 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Work was done well.
Zerorez employees are very professional and attentive to every detail, ensuring the utmost care for your home carpets.
On time and called before arriving.
Carpet was not too wet.
The technician said it would be easy to get rid of the flour that was mashed in my carpet. He was a senior technician. I did not check before he left but it was exactly the same as when he came. He should have informed me it was not too hard and that he was unable to make a difference.
Professional, courteous, excellent communication, prices. Staff knowledgeable, they listen to you. They explain the whole process what to expect before and after treatment. If you're not happy, they will listen. I've seen the reviews, this company takes there business seriously. We used zerorez in 2016 and now again. Still great!
I had dryer vents cleaned and there is a bunch of lint left on top of my roof and now a week later I still have lint coming out of the vent on top of my roof. I also called and spoke to a David Martinez and he asked if I could send pictures and a email to him. Which I have and I have not got a response back from anyone.
It really cleaned the stubborn stains on my ceramic tile.
Technician arrived during the expected time frame. Technician explained process. Carpet was cleaned and looks great!
No harsh chemicals.
The entire process was efficient and flawless. It was easy to schedule an appointment. The technician called ahead, was polite and professional. He explained what he would do, how long it would take, and asked if I had any questions before beginning. He did an excellent job in the time he estimated. I am very happy with the result. I'll use Zerorez again for sure.
My tech was Ty and he did a great job with what he had to work with.
Thorough, customer friendly.
Professional great job in cleaning rigs worked and clean my grandson‘s fence and air dryer vent
They show you the cleaning in real time
Always happy with our service
No residue. The young man was very particular when training associate each step of the cleaning and I feel I received a very good cleaning.
I liked that only one person was sent out. I liked that there was no scent to the solution used and that he did the job so quickly.
The end result is fresh, clean carpets!
Great techs
The technician did an amazing job. Very professional and on time. Thoroughly cleaned all my carpets and recliner. I will definitely be using them again.
Ease of scheduling. Competent, polite employees. Job well done.
Dries faster, a good clean and professional employees.
Great employees and great work!
Easy to schedule - good communication by technician - satisfied with work done.
Zerorez truly exceeded my expectations. I had a 20 yr old carpet that has not been cleaned in 5 years and heavily soiled. The stairs in particular. Joseph, my cleaning tech and I discussed the carpet before he started. I told him I am a realist and for him to just do the best he could.
About midway thru, Joseph called me up to come see the difference between half a room that was cleaned and half that was not. At that point, I knew this was going to turn out much better than I had ever anticipated.
When Joseph finished, the carpet, the bedrooms, hallways, stairs and landings looked amazing! The cleaning brought back not only the color but the cushiony feel too. We have a lot more years ahead of us with this carpet and I credit this to Zerorez. I realize this may sound like an add for your company, but I sincerely mean it and appreciate the service.
Technician was prompt, explain what she needed to do and did it perfectly.
Very professional
Online scheduling was great! I love the focus on reducing toxins in your products and in our homes. The tech, Cody, was great. And our carpets look great!
Justin did a great job

Carpet cleaning made my carpet smell. It smells terrible. It needs to be cleaned again.