- Phone: (480) 507-2419
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based on 85713 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mike and Dustin were awesome, professional and great to work with. I wouldn’t hesitate to have them in my home again and look forward to booking services in the future. Zerorez is truly lucky to have these guys working for their company and they represent the company very well.
RC
Your employee was courteous and very professional. Even though he was late he conducted his job ver well. I was totally impressed and satisfied with his work. Thank you so very much.
Technician on time
Worked efficiently
Was polite and friendly
Best Carpet Cleaning that I have ever experienced.
Tile polish was amazing
You have at least ONE great employee.
#1 The ductwork cleaning went will!
We add the dryer vent cleaning and that was done but didn't seam to help the problem we are having.
#2 We also schedule to have our carpets cleaned the next day. Both of these were quoted but when the service technician got here the next day for our carpet cleaning there were a lot of problems with the quote, even after I had texted pictures of what we needed done the job ended up doubling the quote that we had agree to!
Thanks for all the work!!!
It’s hard to explain. The worker you sent out did a great job, but the results and the price were not very satisfying.
I like the service except I've noticed that my carpets do seem to need stretched more frequently since I've been using Zerorez. To be fair, the carpet is thick and it was new when I started using Zerorez, so maybe it's normal to have to stretch it a couple times or more.
The guys have been getting more of the water out of the carpet since I've started asking. That's actually my number one issue; it takes so long for the carpet to dry. We usually try to leave the house for several hours or all day. It takes till the second day after, for the carpet to dry thoroughly. My last technician was great. He really got the carpets clean.
Superior service by an experienced technician. He was informative, qualified and produced an exceptional end product. My two sofas look brand new after three moves and an adorable dog!
Second time I have used this company with superior results both times.
Very happy with the service
No chemicals
Zerores employees are always professional and friendly and I feel very comfortable with them in my home. They answer any questions and offer other services and products but are no pushy. I love the plastic "corner protectors" they put on the walls to protect from the hoses. My carpets look amazing and spots rarely come back.
Friendly high quality service
My carpets were gross now they are clean and no harsh chemicals.
Our tech was professional and thorough. Carpets look awesome, thank you!
Carpet not deodorized as I expected, and paid for my home smells like mildew now . I have to schedule with another carpet cleaner to get the smell out .
friendly, pofessional, efficient
Michele was great - she explained everything thoroughly and did a wonderful job cleaning the carpets.
Zerorez came out last Saturday. The dining room carpet never gets traffic or walked on. However, the middle of the carpet was left with a raised line running across the entire carpet area. It looks very unsightly. I would appreciate someone coming back to rectify that.
My Service Address is 842 E Juanita Ave, Gilbert, AZ 85234
Name removed Phone number removed
Be more upfront with pricing. Area rug prices should be listed and small kitchen should not be priced separately…kitchen and dinning room. The work itself is great but I ended up paying way too much for the work done.
Our service technician was on time and professional. Made sure we were satisfied with the carpets before he left. Our carpets are old and was in need of cleaning. He did a great job.
I have no suggestions. The lady setting appointments was able to very promptly book our cleaning for the following day.
I was very pleased with our technician, Michael. He was courteous, professional and answered all my questions. He did a fantastic job removing some difficult stains that were set in.
Easy to schedule appointment. Straight forward pricing. Excellent customer service and a superior result with our carpet, area rugs and furniture by our super star tech, Cody. Highly recommend!
Jon, Ahwatukee Foothills
Great service
I liked the way tiles/grouts/carpet had been cleaned by ZeroRez team members. Thank you!!
Service by Colton was excellent! He did such a wonderful job my carpet looks brand new ! Carpets were not crunchy or anything after they were dry! Completely satisfied.
Technician was very professional, my carpets looked amazing after you guys were done.!!
Upsold a pet treatment and the room is now worse than it was. I also had to go back in with my own cleaners
The $70 special room cleaning for extracting of urine was most miss leading. We had two malfunction security alarms while our rescue dog was home alone. This resulted in many, many urine stains as the loud alarm sounded for three minutes each time.
When all was done this special service for one room cost $650.00. This cleaning took over four hours. The thoroughness was appreciated but with the extended time, we cancelled another service which was planned.
We also were not informed that the drying of special service would take 24 to 48 hours. I called and got clarification. The drying took around 40 hours into Saturday morning. (Service was on Thursday). Good thing we did not have guests until today, Saturday.
The service representative, Ryan was thorough and courteous. We were happy to have your new employee training with Ryan.
Brad Last name removed
19726 N 271st Ave
Buckeye, AZ 85396
Cell Phone number removed
No chemicals, great staff