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based on 85898 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service.
We are very pleased with our clean carpeting
The technicians are always on time, professional and efficient. When I call for appointments, the representative is always accommodating to my schedule and needs. My carpets always come out looking great.
Excellent work and explanation of the cleaning processes! Great attitudes
Technician was friendly, efficient & did an EXCELLENT job on my very dirty & spotted carpet. Cost is manageable to have the great job he furnished done!! I will be a return customer!
Friendly, good product/service!
Good quick and efficient service
I rhink it worked amazing! The gentlemen that cleaned the carpet were very professional, and extremely nice and knowledgable.
Still have the stain, the reason I called you. Tech said it would be gone. Disappointing.
I've used your service several times now and always with good results. I'm going to be using your service 2 times a year now. I was very happy with Jeff who came out this time and will be requesting him again. Thank You , Barb Hope
Easy to make appointment on line and availability was good. Our technician, Jeramy Castillo, was really good and so friendly. I’ll be requesting him again!
I purchase the cleaning fluid from you and use it to clean my tile floors, laminate floors and many other surfaces in my house. Works very well on the kitchen surfaces.
Part of my regular cleaning materials
very pleased.
Very nice and helpful from the first phone call.
You don't use soap.
He was on time and did a great job, will definitely use you again
Rob always does such a great job!
Professionalism organization promptness. Quality of service.
Very professional and friendly. They did a great job of cleaning our carpets. This was our second time using Zeroez and we will for sure use them again.
Maybe stronger cleaning solution? I vacuumed before & then again right after the carpet dried and it clogged my vacuum a couple of times. Not sure if that’s common, but I myself have never had that happen before.
Works without soap
The stains are still there. I paid $200 for 2 hallways, paid extra for the pet treatment, and once the carpet dried, the spots appeared again.
The stairs were not cleaned well at all my husband too a rag this morning to work on a spot that wasn’t cleaned and the rage was very dirty after cleaning just one step of the staircase. So we are going to have to clean the stairs again ourself. The rooms look great but the stairs are not clean at all.
Did a great job :)
Your service man, Chris, was truly outstanding.
They were on time, communicative, and professional. We had a few old pet stains from the previous owners that they seem to have removed and although there are still some wet spots we’re pretty happy.
Upon arrival I immediately told the tech that I have a cat and asked him to close the door when he goes in and out. He explained the hoses have to go through the door for service, which I understood so during that time I monitored the doorway. However, seconds after asking him to close the door on his way in and out he exited the house with the door wide open. He did this again twice. I will never allow him in my home again, that is so disrespectful. Also, Colby also told me twice he’s faster than other techs. I’m thinking this is because he doesn’t take his time to do a good job. There are sticky spots on my floor and I can see swirls and a layer of film on all of my tile. Had I known this is what my floor would look like after spending $265 for a professional clean I never would have booked the service. We’ve used Zerorez two or three times before to clean our carpets and have never had an issue.
It wasn’t sopping wet when done.