Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84588 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 26, 2021 — Rated 10 out of 10 by Teresa Gamez Zerorez Phoenix
What do you like about our products and services?

Lee we ft my carpet so clean

Report a concern   April 25, 2021 — Rated 6 out of 10 by S.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Our house smelled rather musty and moldy for the first few days afterwards. The technician was super nice and helpful though.

Report a concern   April 25, 2021 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

How clean and fresh everything is after treatment and the great job that the technicians do

Report a concern   April 25, 2021 — Rated 10 out of 10 by Nancy Linxwiler Zerorez Phoenix
What do you like about our products and services?

You’re guys always do a great job cleaning my very old carpet!

Report a concern   April 25, 2021 — Rated 6 out of 10 by E.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was very disappointed when the technician walked in our house without mask on . When I asked him he said we are not required, I said we have a baby here and people not vaccinated completely yet . The second disappointment is when he sprayed some chemicals or whatever before cleaning, he created very slippery areas by the outside of the door , without warning us , I almost slipped, but my daughter fell and hit her shoulder and this morning she woke up with a lot of pain.

Report a concern   April 25, 2021 — Rated 8 out of 10 by A.H. Zerorez Phoenix
What could we do to improve?

Your environmental fees, I was told 135 for three rooms of carpet and was surprised to find it was 150 not happy about that

Report a concern   April 25, 2021 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Service

Report a concern   April 25, 2021 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Very professional , no crunchy carpet , and tile was very clean . Joe was on time , and explained everything as he went along.
Thank you

Report a concern   April 25, 2021 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

On time & friendly.

Report a concern   April 25, 2021 — Rated 10 out of 10 by Robert Leone Zerorez Phoenix
What do you like about our products and services?

Good service. Good Product. Your tech was very clear on what he was going to do.

Report a concern   April 25, 2021 — Rated 9 out of 10 by N.P. Zerorez Phoenix
What do you like about our products and services?

Reasonable cost, friendly worker, eco friendly cleaning

Report a concern   April 25, 2021 — Rated 10 out of 10 by Anne Parker Zerorez Phoenix
What do you like about our products and services?

Very prompt , very thorough, good service and reasonably priced! Thanks for the good job, Alex!

Report a concern   April 25, 2021 — Rated 9 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

No residue on carpet

Report a concern   April 25, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Go service, good info and no scrunchy carpets

Report a concern   April 25, 2021 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The person who did my carpets did an awesome job! They look fantastic

Report a concern   April 25, 2021 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

No smell or residue. Our old carpet came clean again.
Thank you

Report a concern   April 25, 2021 — Rated 10 out of 10 by Kari Lagos Zerorez Phoenix
What do you like about our products and services?

Chris was a friendly and honest guy. Great job!

Report a concern   April 25, 2021 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Excellent from start to finish. From ease of setting the appointment, courtesy of service providers, and quality of work. I have used ZEROREZ for years and will continue to.

Report a concern   April 25, 2021 — Rated 10 out of 10 by Alecia Nichols Zerorez Phoenix
What do you like about our products and services?

I’m so happy with the results given from this company. The service was fast and gave great results, and the technician that did the service was so friendly. I was able to make an appointment and have it done the same day I called which is amazing that they were able to come out and do it that day since I was in need of it ASAP. The price was definitely affordable as well. I will continue to use your company whenever I’m in need, thank you guys so much!

Report a concern   April 25, 2021 — Rated 10 out of 10 by Z.T. Zerorez Phoenix
What do you like about our products and services?

I like how clean the carpets gwt

Report a concern   April 25, 2021 — Rated 10 out of 10 by Barbara Meier Zerorez Phoenix
What do you like about our products and services?

Service is always exceptional

Report a concern   April 25, 2021 — Rated 10 out of 10 by Brittney Treantos Zerorez Phoenix
What do you like about our products and services?

My carpets turned out amazing, like they were brand new. We had had a Sr dog and there were some spots. The technician was very informative, professional and thorough. I will definitely use your company again.

Report a concern   April 25, 2021 — Rated 10 out of 10 by Daniel Queen Zerorez Phoenix
What do you like about our products and services?

It's great effectiveness despite the use of no soap. No soapy residue to reattract dirt for a return cleaning. You see that the system and "racket" that slot of carpet companies operate under.

Report a concern   April 25, 2021 — Rated 10 out of 10 by Jerry Siemieniec Zerorez Phoenix
What do you like about our products and services?

Fast, polite.......will return when needed to have carpets cleaned.....

Report a concern   April 25, 2021 — Rated 10 out of 10 by Lorie Lux Zerorez Phoenix
What do you like about our products and services?

I had a really bad traffic pattern on m carpeting and it's completely gone! My carpeting is off white and really needed cleaning, and I didn't know how badly until after they were clean. The guy was polite and considerate as well.

Report a concern   April 25, 2021 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Jeff did an amazing job.

Report a concern   April 24, 2021 — Rated 0 out of 10 by A.M.X. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid $60 for a rug to be cleaned and it doesn’t look any different than it did before you cleaned it. I also don’t see much difference on some areas of the regular carpet either. I would like a refund as I’ve lost faith in your company.

Report a concern   April 24, 2021 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

All employees were so friendly and knowledgeable. My carpets and couches looked and felt great when it was done.

Report a concern   April 24, 2021 — Rated 10 out of 10 by Sherry Mason Zerorez Phoenix
What do you like about our products and services?

Your service attendant is a fine young man. Worked very hard here and explained everything well. It was a joy to have him in our house.

We just got a new roof (fabulous) and they did a good job and are going to put a yard sign in our yard.

IF ZEROREZ HAD A YARD SIGN - WE WOULD PUT IT UP!!!!

Thanks for asking. We will ask you back again and tell all our friends and family.

TELL DAVE MUNSEY - WE MISS HIM -GET BACK ON-AIR

Report a concern   April 24, 2021 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

I appreciate that the carpet cleaning was done efficiently and thoroughly.


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