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based on 85878 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, effective and friendly. Thank you!
The carpets came out looking great and Joe the technician was incredibly polite, friendly, professional and thorough. He did a great job!
Professionalism
Jordan did a fabulous job and was very professional and friendly. I appreciate great work ethic and also was impressed by his service for our country.🇺🇸
The plaster on the wall in our hallway was damaged in 2 places. Plaster and paint were on the carpet after the representative left. There was also a small puddle on our kitchen tile. The employee did not mention anything about it. I slipped and fell on the file floor and injured the top of my foot and my low back.
The tech was very friendly and professional. He was up front in letting me know that a 2 inch piece of grout came out at the entry way tile step.
Unfortunately I had to have a contractor come out and fill the grout while my wife and our Realtor re-cleaned several areas of the floor before the photographer could take marketing pictures.
Prompt and efficient service.
Jordan was an excellent technician, kind and knowledgeable.
I am pleased to have clean carpets again.
Excellent product and professional services
Service was professionally done. Carpets look great.
Price, ease, and quality
Pet friendly product.
Quick and efficient service
Tech was great! Give him a raise!
We liked your technician - think it was Paul. Very professional, worked quickly, told us to stay off wet carpet for 6 hours ... it was dry by then. Product seems to have done a good job cleaning the carpet.
Professional, kind, and always do an amazing job!
Great service. Carpets look almost new again! Tech was very knowledgeable and took time to explain everything.
My technician was wonderful!
They do fantastic work. Very friendly and outgoing. Would highly recommend them to anybody.
Mario was great, patient with my questions and gave me good suggestions to keep up with the carpets. If we need to use your services again, I will ask for him!
The technician spent 15 minutes telling me his thoughts on my 15 month old carpet with zero stains than getting started and simply doing the job. If I hire someone to do something I just expect them to do it. I don’t need carpet education on brand new perfectly clean carpet that just needs to be cleaned of household dusts.
They leave my carpet looking new. He listened to my concerns and explained the care afterwards. Arrived on time and finished right in schedule.
They did an amazing job on my horrible carpet
Having kids and dogs the carpets get messy fast
The carpet looks great every time we have it cleaned. The service provider is prompt, knows what he is doing and gets in done in great time.
Charge per room without a 250 sq ft threshold
Love this company. Excellent results on my carpets!
It’s fast and effective with no strong residual oder. The technician are always so thoughtful and nice.
Timely, clean, professional, efficient. The technician Aaron, enjoys his craft and communicating it to his customers.
Our tech was polite, but my husband was not satisfied with the results. He felt the job was too big for one tech. The grout was not cleaned well--Many areas are still dirty. The carpet on the stairs was pulled up on several stairs. Resulting in tearing the carpet and pulling padding out on step one and two. The tech also turned off our fireplace by taking the gas key off the shelf and tuned it off without asking for our permission. We just had it serviced by TriStar and they told us to never turn off the gas because of how difficult it is to light. The tech deducted the charge from the total bill.
On time
friendly and professional staff
no chemical used

tech was friendly and courteous, carpets are clean with less crunch after drying