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based on 85878 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jordan is fantastic. Love the ZeroRez service and products. Quick & easy without harsh chemical residue!
Great staff members and treated home with care
Zerorez has been a pleasure to work with, from start to finish. We were scheduled in a timely fashion, the service tech was on time and worked efficiently, with very little disruption. The carpets look great, there is no residue, and the rooms smell fresh and clean.
The service was professional and efficient.
No odor, Carpet not crunchy, carpet looks good after cleaning is done.
My carpets look brand new again. Rob was professional, courteous and did an amazing job.
Our technician was very professional and knowledgeable. We have a dog, and he got right down to greet her as well. Great experience.
Great service and floors dry within 4-6 hours
Unfortunately, The floor was left very wet. No need to make it right. We will most likely just rent from Home Depot next time. Thanks.
Positive comment first: the technician was friendly and on time.
Disappointed with my carpet looking no different after being cleaned and receiving an email today with a large discount compared to what I paid yesterday.
The man who came out was so wonderful and kind! He was extremely accommodating of our recent move and all of the boxes and furniture. He worked around us moving stuff out of the way from room to room and with our 4 small children running around the house! He did an exceptional job and the carpets look great! He was so friendly and helped us out so much. Truly exceptional customer service. I recommend ZeroRez to everybody! :)
Very polite and quick and efficient
The company and employees that are sent out to my home never failed a disappointment. The quality of the work is second to none, and their advertisements are true when they talk about how clean your carpet is afterwards. Thank you Zerorez for taking care of our home!
Incredible service and customer service. I can recommend Zerorez Phoenix to anyone.
Tech was on time and did a great job.
Very thorough and professional.
Great customer service! Our technician Abraham was thorough and professional. Results look amazing!
Easy to schedule, and change if needed. Prompt, courteous, and professional technician did and excellent job cleaning our carpets! I would definitely have them back and/or recommend Zerorez!!!
Prompt! Professional! Actually got the job done.
I had my carpets and floors done 4 weeks ago. I have no pets and take my shoes off at the door. I just vacuumed for the 1st time since hiring Zerorez...AND I filled my Dyson Animal Ball 2 to the Maximum in the canister. I got ripped off and want a full refund. My throw rugs were supposedly cleaned too.. I can only imagine how must dirt Zerorez left behind....
Evan did a great job both explaining the work and performing the work.
Good system, mostly impressed with the man who came to clean. Very good communication, set up great expectations initially, worked hard and was awesome!
Your technician was on time and efficient in performing an amazing transformation on the grout lines. Went from black to white. Looks brand new
All
I usually love the way my carpet looks- but this time it left yellow marks in my carpet. Gross. Might look for a new company.
No hassle... Super friendly and carpets looked great.
Cleaned our carpets beautifully. I've recommended you to all my friends. When we move, I'll use Zerorez for sure.
The service was great, cleaned very well and the individuals were very professional!
Prompt service with flexible scheduling.

The gentleman that come did a very nice and professional job. He went right to work, actually came a little early and was out well within the expected time. He was a real gentleman and I appreciated his professional approach.