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based on 85878 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used Zerorez several times now and have always been completely pleased with their prompt and courteous customer service and the technician always showing up as promised, and providing quality work.
I used another carpet cleaning company for many years prior to trying Zerorez and although they were very reputable in the beginning, they slowly lost their desire to provide good customer service and on several occasions, did not show up as promised when I had to take off work to let them in at the scheduled time. This became quite inconvenient but I was reluctant in switching companies. Finally, I had no choice but to switch. However, I was and still am, extremely pleased with my decision.
I like your product because it has no chemical smell and it feel clean once its dry.
I also like the way your worker does his job with no complaining being im his last customer and as hot as it is today . I was very pleased with his work . Thank You
Ana
My initial phone call was brief and very friendly. The service time I chose was 10-12. The technician texted me at 945 which was great! He was really nice and professional. I wasn't oversold anything I didn't need for my move out carpet clean. The rooms and the stairs looked great after everything dried. I would absolutely call them again and recommend them.
Carpet looks great as does tile.
Technicians are friendly, knowledgeable, and respectful. No chemicals used and did a great job getting rid of stains/scents from pets.
promptness, quality of work, professionalism, ease of booking and billing
Technicians are consistently professional and thorough.
Very good service. On time and very professional.
\Great service and products
I love how clean and soft my carpet is after it’s cleaned. Takes a very short amount of time to dry.
The crew members are very knowledgeable, professional and courteous. They make me feel like I am their only customer.
Everyone was courteous. Arrived within the scheduled time. Completed the cleaning.
Spots don’t come back! Carpets don’t feel crunchy. Always on time!
It was very easy to set up a cleaning appointment and pay. They communicated well. They did a great job. The carpets looked great and were practically dry within a few hours. I was very pleased with the whole process.
Clean and dries quicker
I have had several carpet cleaners over the years. They always said that they did the best they could on traffic areas. My carpet in the master is 15 years old. Had the worse traffic pattern from the hallway to the master bath. I was just going to pull the carpet and tile. They came in and did their magic and no more traffic pattern. That pattern has been there for years. I couldn’t believe it. All the stains in different areas are gone. It’s amazing. I will try them on our rental property.
Awesome service
It was easy to schedule and Albert was very knowledgeable and kind, he did a great job.
Great communication, professional service, carpet looks new, friendly staff.
I like the fact that there is no soap residue, plus the service is always wonderful.
The technician was very punctual, polite, and knowledgeable.
I really like the fact that there is no odor from the cleaning chemicals. I also like that there are no harsh chemicals that my pets will be walking or laying on. The technician was very thorough and polite. Overall it was a great experience.
Great service! Service was quick and easy. Outstanding customer service and communication! Will be recommending to everyone!!
Super nice tech. Informative.
The 2 gentlemen from Zerorez worked harder than any other carpet cleaners I have ever had to make sure that the carpet was clean and stain free. This was the first time I have used Zerorez, and I will definitely use them again and recommend this company to my friends! I was very impressed.
The employees were very friendly and professional
Very professional. Walked thru the area we wanted cleaned then went right to work.
When finished the carpet looked great with no noticeable spots which we had prior to the cleaning. He noted that some of the worst spots might reappear when dry but that is not the case so far after 24 hours and the carpet is dry at this point.
Great job.
Thanks
Correct my charge.
You did a good job and your technicians were really nice.
I really like my carpet tech, he was great and I left him alone to do the work, totally trustworthy and did a spectacular job. The cleaning is thorough and got out any and all stains! really great
Techs were awesome! Clean carpet and they were on time!!

David and Brandon were knowledgeable, professional, and friendly. It was a pleasure having them clean our carpets.