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based on 85878 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez is always easy to work with; no trouble booking, estimate was up front and included what I’d asked for. When the tech arrived he did an outstanding job. I appreciate that Zerorez always works hard to exceed the expectations set. My carpet is nearly 10 years old but looks much newer. Big thanks to Zerorez!
Everything came out great and looks so much cleaner. I've never had a problem with any of the techs that come out. Always friendly and professional and don't give you the impression they are rushing through the job. The only company and product I trust to get my rugs and floors clean is Zerorez!
Your service provider was incredible. My carpets were full of dog urine and he got all of it up. Extraordinary. He was polite, efficient, friendly and just plain amazing. Thank you for sending him.🙏🏽
Servicemen were very polite and professional. They explained everything thoroughly and clearly. The carpet and tile are very nicely cleaned and fresh, now.
They do a great job and quick and efficient!
Incredible! Left the tile in our rental looking brand new. Don’t hesitate - Call Zerorez!
The service was excellent and the service people were very professional. Great price too.
No residue. Also quick service and professional.
Excellent cleaning power, old carpets and grout look almost new! Great value for the cost. The service tech was prompt, polite, and informative. We would definitely use Zerorez again, and 100% would refer the company to everyone.
Excellent clean
No residue is left on the carpets. Have used Zerorez for years.
They put a lot of time and care into getting out some very bad stains.
I didn’t feel like our cleaner really listened to what I wanted and what I was explaining. But he did a good job cleaning the carpets.
Efficient & Thorough. Technician was professional
The technicians are professional and do a great job.
DAMIAN DID A WONDERFUL JOB !!! I THINK HE DESERVES A RAISE :) HE WAS VERY COURTEOUS AND KNOWLEDGEABLE ABOUT HIS WORK. HE WAS THOROUGH AND I WOULD DEFINITELY USE THIS COMPANY AGAIN. THE FINISHED PRODUCT FOR BOTH THE CARPET CLEANING AND FLOOR CLEANING GETS AN A+. THANK YOU FOR TRULY BEING A COMPANY WE CAN FEEL CONFIDENT TO USE AGAIN.
Help ensure employees don’t smell.
They always
Do a great job.
They took out the pet stains and didn’t leave an unpleasant order.
great tech - great results
Professional high quality work
Tech is respectful, does a good job, and it didn't take but an hour.
Matt, was very courteous and professional. We were impressed.
First time using Zerorez carpet cleaning and will use them again.
We’re happy with the thorough job they did.
Professional and personable.
David Green did an outstanding job!
My carpet is crunchy after being cleaned which was a surprise since it is advertised that it won't be.
My technicians were very nice, but I was somewhat disappointed that we didn't have more discussion about the sealing of the tile. It does look really good, but I wouldn't have chosen to seal all the areas they did, had I been asked. I had expressed when they first arrived that I wasn't sure if I wanted to do the sealing. I was not asked after the cleaning what I wanted or did not want sealed.
It ended up being more than I had budgeted to spend. Had I been given the option to make the decision, I would have sealed some of the high traffic areas but not others. Since they had already completed the work, I didn't feel I had the option to not pay for the sealing of the tile that I did not want completed.
My carpet actually feels clean! No scruncy chemical feeling or bad smell! In fact no smell at all! Our technician Trey, was very polite, informed and professional. I only wish I’d had the tile/grout cleaned too!
The only issue was a 3-5 appointment time. Trey arrived right around 3pm . The carpets weren’t anywhere near dry by bedtime. Had to relocate everything that goes on the floor to the living room, then back when they finally were dry next day
Zerorez is the best.
everything, safe, great tec.
The staff were professional yet friendly and did not push additional services. The job was completed to our satisfaction.
The ease of booking and the outcome and the service tech