Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84588 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 30, 2021 — Rated 10 out of 10 by Mercedes Coronado Zerorez Phoenix
What do you like about our products and services?

Results

Report a concern   April 30, 2021 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

How well they work!

Report a concern   April 30, 2021 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Technician provided excellent service.

Report a concern   April 30, 2021 — Rated 2 out of 10 by E.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The employee was great super nice!! But the job wasn’t as good as I thought it would be. I could’ve done it. The corners and behind the sink in the restroom look like they didn’t get scrubbed and that was one of the main reasons I wanted a professional to do it.

Report a concern   April 30, 2021 — Rated 10 out of 10 by Ellen Miller Zerorez Phoenix
What do you like about our products and services?

My liking is probably 50-50... my carpet, area rugs look and feel wonderful after cleaning and the technicians are amazing. They explain what they are going to do, ask me if I have any questions, and answer all of my questions - besides being very pleasant!

Report a concern   April 30, 2021 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

The results! Carpet looks great!

Report a concern   April 30, 2021 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Tech was thorough in the process, all 3 steps

Report a concern   April 30, 2021 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Fast, easy and quickly dries. People are friendly and polite.

Report a concern   April 30, 2021 — Rated 10 out of 10 by Bryan Garlitz Zerorez Phoenix
What do you like about our products and services?

Pleased to have Zerorez come back to clean Carpet and Area Rugs and for the first time upholstery on 2 sofas. Very pleased with the results. My technician Tim was excellent, explained the scope of work, detailed and neat.
This is my third home Zerorez has cleaned. Highly recommend their cleaning system.

Report a concern   April 30, 2021 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Love that it is not a bunch of chemicals and the carpet looks great

Report a concern   April 29, 2021 — Rated 9 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Great service and great customer service

Report a concern   April 29, 2021 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The technique and how fast the carpets dried and how great they looked afterwards.

Report a concern   April 29, 2021 — Rated 5 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Did a real good job cleaning the carpet. WE think the cost wll keep us from
using you in the future.
JIm

Report a concern   April 29, 2021 — Rated 10 out of 10 by Cindy Blanchard Zerorez Phoenix
What do you like about our products and services?

Professional, courteous and amazing results!

Report a concern   April 29, 2021 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Loved final results.
Paul was professional , knowledgeable and friendly.
It was a very pleasant process.
Thank you Paul

Report a concern   April 29, 2021 — Rated 10 out of 10 by Connie Trogdon Zerorez Phoenix
What do you like about our products and services?

Happy that Zerorez takes in area rugs for cleaning, the grout cleaning is amazing.

Report a concern   April 29, 2021 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

Professional and efficient. My floors look great!

Report a concern   April 29, 2021 — Rated 10 out of 10 by David Gorski Zerorez Phoenix
What do you like about our products and services?

We have used you to clean our tacked-down carpeting and now for our large area rugs, e.g. 10'x13', 8'x10', etc.
Your employees are professional, friendly, responsive and they do excellent work. I do not shop price because I am a totally satisfied customer.
It's just that simple.

Report a concern   April 29, 2021 — Rated 10 out of 10 by Margaret Oxley Zerorez Phoenix
What do you like about our products and services?

Results! Clean carpet that is not crunchy. Carpet looks very clean.

Report a concern   April 29, 2021 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Zerorez provides the absolute best carpet cleaning I've ever seen. I haven't thought about using anyone else since switching to them.

Report a concern   April 29, 2021 — Rated 10 out of 10 by Suzanne Gwinn Zerorez Phoenix
What do you like about our products and services?

Chris, the service tech, was awesome. I will request him in the future. Did a great job and always at a fair price.

Report a concern   April 29, 2021 — Rated 5 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Rushed through job & left base boards messy with dirt on fresh paint.

Report a concern   April 29, 2021 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Techs are wonderful - friendly and professional. Company is organized and prices are competitive. Like their approach to cleaning carpets that avoids soap that leaves soap residues. Our carpets were fully dry the following day and we were glad to put our house put back in order on clean carpets. Thanks!

Report a concern   April 29, 2021 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Your technician was great and it seems how you clean and what you use were good

Report a concern   April 29, 2021 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Tim Linkletter was wonderful! Very happy with how the carpets turned out and will definitely use Zerorez again.

Report a concern   April 29, 2021 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

your technicians were very professional and they went right to work. they were very courteous and explained everything

Report a concern   April 29, 2021 — Rated 10 out of 10 by Justin Bulle Zerorez Phoenix
What do you like about our products and services?

Great job and quality products Chris did a fantastic job

Report a concern   April 29, 2021 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

verry good service

Report a concern   April 29, 2021 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Dylan, the service tech, was awesome. He explained in detail the process and the cost for cleaning, and the extra scotch guard. He was very professional while still being friendly. I have already recommended ZeroRez to 2 friends and will definitely recommend your company in the future.

Report a concern   April 29, 2021 — Rated 6 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technicians were so nice, however when they left I noticed two huge scrapes on my master bedroom wall, it took the drywall and paint off. Also on a piece of furniture that I had refurbished is now damaged so it’s going to be quite a task to fix. I don’t want anybody to get in trouble. I am just super disappointed that my stuff is now ruined and I hope he is more careful in the next house. The carpet looks awesome though.


Privacy Policy