- Phone: (480) 507-2419
- Visit Website
based on 84588 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lower price to be more competitive
Fast. Courteous
The technician, Joe, restored my faith in quality service and took the time to make me comfortable with the procedure before he even started. He worked hard but efficiently and was meticulous! I had very high expectations on the carpet and was not disappointed.I had not expected to do the tile but did and was amazed at the results! I had used ZeroRez before but the results were “meh”. Joe taught me some things about carpet care and kindness. I would recommend both ZeroRez and Joe whole heartedly!
Ease of ordering the service on line.
Cleaning person prompt and friendly but business like.
He explained in detail expectations of cleaning due to age and condition of the current.
Carpets looked great when dry.
Easy to pay for service online also.
Excellent experience.
Prompt and courteous service. Thanks again!
Thorough, friendly, timely and worked very hard!
My carpets looked great when he was done. The tech was.....let’s just say barely average as far as communication, enthusiasm, expertise or advice was concerned. I usually use Stanley Steemer every 6 months or so. In my opinion, they’re much more professional, courteous, and cautious (ie wiping up wet spots left on tile to avoid slips) than your company.
I tried ZeroRez on advise from a friend. Not convinced at all. Higher prices too. 🤔
Fast and clean
My experience was very positive, the tech explained the steps for everything and was very polite.
Whoever I was texting prior to my appointment was helpful and explained exactly how the appointment would go-
It’s only been a day but I don’t see any issues arising that I have a problem with so yes I am pleased I went with Zerorez
Thank you
Good work.
Friendly, professional, knowledgeable. My neighbor booked with you the same day I used your service.
Fast cleaning process.
Timely, reliable and dependable
Jeff was great, excellent job
I’ve used your company many tomes and they always do a great job
Very happy with our result and our service, the technician was amazing, very friendly and informative. Will definitely recommend and us you in the future.
The tech was great! We want him all the time! Best carpet cleaning of all time!
Everything was great.
carpet was cleaned and did not end-up all crunchy at the end. It felt very clean.
My carpet is CLEAN!!
I paid 230 for 30 minutes of work. The carpet doesn't even look that much different but even with my small carpet cleaner I'm still pulling up dirt. I paid you to come and clean my carpets not just to give it a once over and call it good. If I knew it was going to be a quick money grab I would have never book and will never book again in the future.
Trayvon was awesome!!! Great customer service
Great cleaning and service:)
My carpets look just like they did before the wash. I wanted to be impressed to continue to use the service but unfortunately it did not work out for me. I paid too much for something that we could’ve done ourselves :(
Feel gr8 knowing your carpet cleaning process is much better than the typical cleaning processes. Plus, your technician was gr8, very nice, competent, and answered all questions. I will be using your company for both my carpeting and my tile in the future.
Communication is key to everything and the main office did not communicate with the techs on site. It became a he said she said between us and the techs. I had asked to have two rooms and my stairs to be cleaned, but was told they were only aware of one room and stairs so my original quote would be off. I was moving in and wanted to make sure my carpets were cleaned and thought by having a known company that would happen. I read the positive reviews and felt like I had made the right choice. I just wish I would have had the same positive experiance. I still found spots here and there that were missed, but I was able to clean them myself.
The guy that came was great. Professional.
No soapy substance left. Dried quickly.
Excellent service
Matthew was very professional and informative. He did a great job! My carpet looks so clean!