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based on 85877 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love that your products are safe and do not leave any residue, its a quick dry and we really appreciate your kind, knowledgeable, and great servicemen!
Great results and the service reps are outstanding!
Best carpet cleaning company.
No crunchy carpets.
Great job and the tech Chris was very professional and nice did a great job!
you need to add an option to have an area rug cleaned when providing an online estimate. I had two area rugs that needed cleaned, and since I could not select that as an option, I included the square footage of the tile underneath them in my tile estimate. I figured when the team showed up to clean, then they'd just clean the area rug and not the tile. Unfortunately, the team wanted another $200 (per rug, I think) to clean them...even though they were not cleaning the tile underneath them that was included in the quote.
Love the results of Zerorez.
I was under whelmed by the results. I had a living room and dining room, which are barely used cleaned. Those areas ended up looking no different from before I had the carpets cleaned. Actually, I feel it “brought up” old stains/dirt.
My complaint is not with the technician. I wonder about the product or machine malfunction.
The technicians were very pleasant and professional
The technician did a great job cleaning furniture and carpets. I'm satisfied with the results of the cleaning but not likely to tell a lot of people about it because I just don't do that. If it comes up I would recommend Zerorez.
Gets my carpets clean, the man who came to my house took time to explain what needed to be done and what we can do to extend carpet life.
Good Man - Good Work
Cleaning carpet is safe and no harmful fumes. Great customer service
I liked that there is no smell of chemicals and it feels very clean after.
The products got our stains out in the high traffic areas, both on carpet and tile. The pet urine smells are also gone. Job well done and the employee was wonderful and gave such good customer service. We felt that the price was very reasonable. We used them last year and this year. Certainly we will use them again.
The Owens Family.
Booking was easy and Service was prompt and professional.
Wonderful experience and did a great job
Carpet turned out great! Didn’t feel crunchy. Would use again and would also recommend.
Great
The service was fast, professional, and safe. Carpets were not “crunchy”, looked great, and no chemical odor.
The crew who came to our house was very professional, friendly, knowledgeable, and efficient. I couldn’t believe how clean everything was afterward!
The no residue cleaning is a good idea.
The product is great, but it is time for the employees to get back into the office versus working from home. The agent that I spoke to was great, but there are certain parts of my transaction she could not perform and had to transfer me to someone else. this young man was great also, but some things were lost in translation and created significant confusion and communication issues for a very simple transaction that I have done numerous times before.
Service personnel were customer-oriented and focused on getting all our carpets prepared, cleaned and treated with stain retardant material.
Carpets look incredibly clean including our 3 areas rugs which we added to the original order
Carpets always look great and stay clean longer. Technicians are always friendly
Did not have to talk to a single person when setting up my appointment. All done online
Just the way I like it
Very professional technician.
Courteous, friendly, overall great service.
We have fury babies so it is an absolute must to use safe cleaning solutions
We will continue to use ZeroRez
We were hoping more of the dirt would come out of the area near the loveseat. We don't know if another product would have worked better or not.
The carpet was very wet, especially in the 2 bedrooms. Instead of 4 to 6 hours it was 12 before we could walk on it, and 48 hours before we are comfortable moving furniture on it.
We would probably try another company next time to see if that made a difference.
Our technician David was very pleasant and nice to work with.
the young man who came out did an great job and he was so nice and polite.
Got out stains that I thought were impossible. As a result I’m putting off replacing the carpet in my living room.
I like the friendliness and professionalism--from those making calls to the representatives that come to do the work in a professional manner.
We were notified and asked about being ready for an arrival time earlier than scheduled.
The technician, Jordan, was professional and worked rapidly.
Our carpets look good.