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based on 84587 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After being an hour late to the appt. the machine broke and now you want me to reschedule
Carpets got cleaned without the crunchy feeling that other companies would provide.
Technician was courteous and helpful in explaining the process of cleaning the tile and grout.
We were very happy with the result. The technician: Spencer H. was very nice and explained
everything to me. I would ask for him next time that we need carpet cleaning.
Thanks a lot for doing a great job.
Duane Von Fange
Tim did a fantastic job, he was polite, thorough and helpful. Zerorez always does an amazing job!
They always leave our carpets soft and very clean. No residue left that stiffens the carpet.
Staff are very professional and helpful. They answered all my questions and worked with me on scheduling an appointment.
The service technician was great and the end product was excellent!
Our carpet is very old and we have two elderly cats-need I say more.
The carpet turned out much better than my expectation, so very happy with the result. The tile and grout cleaning was alright but residue was left in some places on the grout. I will use Zerorez again for the carpet but not for the tile and grout.
Thank you.
Name removed
The carpet came clean immediately! The tech, Devin Shackleford was very professional and polite. He left no area unclean. We are having our ceramic tile done next!
Great service, a job well done!
Service was great explained everything good job. Will use them again .
On time, thorough, friendly
Great job - very efficient and thorough also professional and genuine
No harsh soaps or detergents, thorough carpet cleaners
Honest, professional and quality.
Technician did a terrific job removing tough pet stains. We appreciate his efforts!
Fast, amd did. Great job
Great job, fast and works great on my carpet
Zerorez has done a wonderful job in cleaning my pet stained carpets. I have them return almost quarterly and the carpets look most brand new! Thanks, Zerorez - you're a lifesaver!!!
Spencer who did my carpet cleaning was outstanding. He texted many other service men of the company to try to obtain more of the chemical spray that took my oily carpet stains up. He was very friendly, helpful , efficient & answered all my questions.
The service was great
My floors look better but not all of the stains were removed. I still have several spots in two rooms that are visible. I also have some crunchy spots from being cleaned.
Great price and amazing tech. As well as an awesome work ethic.
I have used Zerores for ten years at homes in Oregon and here. I have always been happy with the professionalism of the service techs. I was not impressed with the service tech that came this week. He did not wear shoe covers and left dark black footprints throughout my house. I showed him a stain that I had only used water on because I had the cleaning appointment. I have never had a stain a service tech was unable to get out. We live lightly in our home. When he left the stain looked untouched. I went and got professional cleaning solution recommended by the carpet company and got the stain out immediately.
Very professional and thorough.
Easy to schedule and great results
The carpets dry soft and there's no chemical smell.
The technician was prompt, friendly, efficient and offered us a pet treatment which I appreciate.
Cleaning was quickly done and with reasonable drying time. Looking forward to using your services again.
Service was excellent! We had our tile floors and grout cleaned and the tech did a fantastic job and was very professional. I would highly recommend this company!!