Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84587 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 12, 2021 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Professional service. Explained products used and effect. Courteous and confident.

Report a concern   May 12, 2021 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

they did a great job on my tile floors

Report a concern   May 12, 2021 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Quick. Efficient. Well done!!

Report a concern   May 12, 2021 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Great service always and the carpets always look brand new. Techs are always friendly

Report a concern   May 12, 2021 — Rated 10 out of 10 by Ken Karnath Zerorez Phoenix
What do you like about our products and services?

You're associate was very professional and courteous he went the extra mile for us by being able to do a second story condo.

Report a concern   May 12, 2021 — Rated 7 out of 10 by S.D. Zerorez Phoenix
What could we do to improve?

Was hoping more of deep soil in high traffic areas on carpeting would be removed.

Otherwise Tech Wes was very polite, informative and easy to work with!!

Report a concern   May 11, 2021 — Rated 10 out of 10 by Janet Miller Zerorez Phoenix
What do you like about our products and services?

My floors are amazingly clean. The service person did an amazing job! Very professional.

Report a concern   May 11, 2021 — Rated 1 out of 10 by R.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I used ZeroRez in the past and it was great. This time not so great. Its the second day and my room they cleaned still smells wet and is damp to the touch. This is after they send some one to pull more water off the carpet.

Report a concern   May 11, 2021 — Rated 10 out of 10 by Henry Washington Zerorez Phoenix
What do you like about our products and services?

The service was awesome the guy that showed up was very pleasant and professional. I had a wonderful experience with this company.

Report a concern   May 11, 2021 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

My service guy Spencer was very polite and hard working.

Report a concern   May 11, 2021 — Rated 9 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

They were fast and very pleasant

Report a concern   May 11, 2021 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Great service...very professional!

Report a concern   May 11, 2021 — Rated 10 out of 10 by Rich Styler Zerorez Phoenix
What do you like about our products and services?

Zerorez was punctual and the Technician was great. Friendly, professional and a real care for our property. 10 out of 10

Rich S
San Tan Valley

Report a concern   May 11, 2021 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Great job, very friendly and professional

Report a concern   May 11, 2021 — Rated 10 out of 10 by Hubert Torres Zerorez Phoenix
What do you like about our products and services?

The guy who clean our carpets was great! professional, very likeable and just a good guy!

Report a concern   May 11, 2021 — Rated 10 out of 10 by Dave Caraway Zerorez Phoenix
What do you like about our products and services?

The two guys that took care of our cleaning were professional and knew what they were doing. The home looks great.

Report a concern   May 11, 2021 — Rated 0 out of 10 by L.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have made a phone call requesting a refund for a rug cleaning, I haven’t heard back from anybody , also I would like to have my floors redone since the job was not as expected .

Report a concern   May 11, 2021 — Rated 10 out of 10 by Antaysha Brice Zerorez Phoenix
What do you like about our products and services?

The guys were awesome very informational and so sweet and answered my questions.

Report a concern   May 11, 2021 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The technician was on time, friendly and did a fantastic job cleaning the carpets

Report a concern   May 11, 2021 — Rated 10 out of 10 by Jeffrey Jones Zerorez Phoenix
What do you like about our products and services?

The results were amazing and the staff was friendly and professional! Will use service again!

Report a concern   May 11, 2021 — Rated 0 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

DIDN'T GET THE CHIARS CLEAN.

Report a concern   May 11, 2021 — Rated 10 out of 10 by Brandon Berreth Zerorez Phoenix
What do you like about our products and services?

My tech was amazing. What a guy. His personality was great and helpful, knowledgeable and his work was even better. Aside from him being a rock star. I never did get a notification to confirm time of arrival from your office. And a scheduling error. The tech you sent out made up for all of it. He needs a raise!

Report a concern   May 11, 2021 — Rated 10 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

My carpets look so much better!

Report a concern   May 11, 2021 — Rated 10 out of 10 by Susan Tull Zerorez Phoenix
What do you like about our products and services?

great job, friendly, courteous, clean

Report a concern   May 10, 2021 — Rated 10 out of 10 by June Ryan Zerorez Phoenix
What do you like about our products and services?

The young man was courteous and went right to work on our chair . He also was willing to clean two more chairs that I added to his visit.

Report a concern   May 10, 2021 — Rated 7 out of 10 by K.B.S. Zerorez Phoenix
What could we do to improve?

Jason worked hard, efficiently and answered my questions. I was actually hoping for some longer answers with advice based on his experience when I asked about protection treatment and time between recommended cleaning. He essentially agreed with what I offered as my plan.

Report a concern   May 10, 2021 — Rated 0 out of 10 by C.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Misrepresentation and false advertising of services and proper cleaning.
More interested in finding additional areas to charge additional fees, for than properly cleaning. Overcharging for service.
Did not clean soiled stains, made them worse and darker.
Cleaning with special water is a joke. Does not clean. Makes things worse.
NOT HAPPY WITH RESULTS.

Report a concern   May 10, 2021 — Rated 10 out of 10 by Lisa Lane Zerorez Phoenix
What do you like about our products and services?

timeliness, quality and a good price.

Report a concern   May 10, 2021 — Rated 9 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

My carpets feel clean and not full of residue!

Report a concern   May 10, 2021 — Rated 10 out of 10 by Michele Royster Zerorez Phoenix
What do you like about our products and services?

The guy you sent to clean our carpet was very nice and helpful. sorry forgot his name


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