What our clients think of us!

The product really does a clean job of removing normal wear and stain spots. The technician
I had was really good!

I love that I can quickly and easily book an appointment book online. The time slots are short and more reasonable for working families. They always arrive on time and give great service. They make sure I understand their process and don't have any questions. They are very quick too. They cleaned 3 rooms in about an hour. It would have taken me all day. The carpets were dry and not crunchy in just a few short hours. Very impressive service for a reasonable price. We have started using Zerorez every 6 months because it's a stress free process and our floors look great when they are done.

Zerorez has always done a beautiful job on my carpets and tile floors. Their personnel are polite, on time, efficient. Before they start they explain the procedure and the costs. I will never use anyone else on my floors.

What's not to like. There is no other company that has products like Zerorez. They produce the best cleaning results and carpets look new, smell fresh and dry with in 4-6 hours. Techs are professional, pleasant, efficient and always happy to do a great job for clients. Sean (my tech) was an excellent example of the Zerorez company.
I love the Zerorez power water system and fuzz blaster stains don't have a chance.

Excellent dissatisfaction remediation, great text service, ready to do business with and high quality results.

Very professional and fast!

Over all our carpet looks great. We had a couple big stains that I pointed out To the rep that he was able to get out. There were 4 other smaller stains that he did not get out. I did not point these out but thought if he saw them he would take care of them. The bigger ones I pointed out only because of the size. The rep was friendly. But a little bummed we paid $322 and still have some stains.

My Capet and rugs looked great!!!

I thought I’d was strange you tacked in a $15.00 environmental fee…

Have used Zerorez for about 5 yrs...Always does a great job on my light tan carpet.

First time the technician, despite VERY clear personal direction, cleaned the wrong room. Second time the technician (sent to clean the room the first technician failed to clean) showed up at my front door without a mask. I asked if he had been vaccinated and he replied "no". There is a serious pandemic affecting our world right now spreading a disease that KILLS people. On your own text message reminders/appointment confirmations you state that "if anyone in your household has been sick please advise us..." That lends the belief that your company commendably cares about the well-being of its own employees but your actions suggest that you could care less about the well-being of your customers. Our household includes a family member who has a compromised immune system and is high-risk to the possibility of contracting the COVID virus. Your company's practice of sending unvaccinated technicians into a household without appropriate protection is disrespectful and reckless.

I've used Zerorez many times in the past and have recommended Zerorez to many of my friends and family. Until now I have always been very pleased with the service and quality of workmanship that I have received. On this occasion the work performed was marginally acceptable and the performance of your technicians was totally unacceptable. Obviously something has slipped in your organization (management leadership, training, employee accountability...), therefore, I will not be using Zerorez in the future and will notify all my friends and family that I have previously recommended Zerorez to that they should shop around the next time they require cleaning services.

Quality of product

Zerorez was referred to me by our realtor Jonathan Miller, who recommends your company all the time due to the dependability, quality of work performed every time, and Brendon came through again, on time, very need and clean did a great job, carpets and tile floor thats 20 years old look new again
Thank you Zerorez

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After the floors where cleaned, I still had to get down and clean where your machine could not reach. Which was all along the baseboards and corners all through the house, Your advertisement should say this part of the floor is not touched,

Excellent!

The cleaning was wonderful. The non chemical ingredients used to clean are terrific and the service technician was very friendly. He worked hard and did a terrific job.

The carpet cleaning was done thoroughly and efficiently. Got all the spots out and my carpets look great.

You don't use soap, and that's a plus. The recent service provided by technician Cathy was excellent.

Great job

Chris S and assistant did an AMAZING job. SO much better than the last tech. They got out almost every stain that we thought could never be cleaned. Thank you!!

I love this company and the professional staff that clean your floors. Our always turn out so clean and refreshing. They come in to your home and take over doing such a wonderful job. What a pleasure to experience Zerorez in our home. You won't be disappointed, the price is right and the job will be done expertly to your approval. Danny Herman

Like the fact there isn't a soapy residue left

Nice people! great work! Easy scheduling.

Service providers were efficient and on time. Carpets look great!

The carpet came out better than I expected.

Friendly and hard working

Robert H. did a fabulous job on my very dirty 20 year old carpet. He was very professional,efficient, and personable.

Professional! Great with pet stains.

Good stuff

With all the hype on the radio about how clean you get carpets, I expected more.
Yes, the carpets were clean. They were not that dirty to begin with, but I had some high traffic
areas, and I expected them to look like new. I could still see the darker color in the high traffic area. Thought it would be gone.