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based on 84584 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional employees, high level of service communication, effective cleaning.
Your commitment to honesty, professionalism and excellent work.
Easy process to schedule appt, on-time response. The Tech was very helpful in answering my questions and helped me choose which service I needed for my carpet. Final result was amazing. This carpet is 8 years old and never been professionally cleaned. It looks brand new and was dry in less than 8 hrs. Defintely use them again
The first cleaning I had, I could tell the floors were clean.... the second time, my carpet still feels a bit crunchy and took a long time to dry. The service changed from one cleaning to the next so I feel like the service isn’t well rounded.
I only use Zerorez for my tile floors. Their commitment to customer satisfaction is second to none! :)
The team has always done a great job on our carpet and everyone we've come in contact has been very courteous and professional.
Friendly
Great work!
Your technician was super nice and polite. He estimated that it would take him about an hour and it was dead on. He did a really good job and I'm very happy with the job he did. I will definitely use Zerorez anytime I need my carpet professional cleaned.
Have recommended you in the past, and will continue to do so. Collin was my tech this time, and did a FANTASTIC job! I think, possibly, the BEST job I have ever had from Zerorez! That young man is a credit to your business, and you should recognize him as a valued employee!
My technician was absolutely amazing very informative and able to answer all my questions I had a quite a few stains from children and my carpets look brand new I would absolutely recommend zerorez to anyone
The work was done on time with little or no disruption of my normal routine.
Awesome customer service
They are miracle workers. My heavily stain carpet looked new when he left. Very thorough. Great job.
Thoroughness
First I want to say how incredibly clean the carpets, rug and my recliner look! The most impressive thing about the service is Trey who did the cleaning for us. One of the kindest people I have ever met. He made me believe there were actual decent people left in this world.
On time, explained everything, clean-up, etc.
What else can you say.
Did a very good job. My carpets feel like I could sleep on them. Really clean.
Zerorez leaves my carpet clean and fresh, with no soaps or chemicals. The technician, Joe, was courteous, thorough, and did an excellent job. I only use Zerorez for my carpets and upholstery.
Very clean process. Tech (Colin) was very professional, careful with my furnishings and got the job done perfectly in record time.
Brain was our carpet tech, he did an amazing job better than the last tech did,,, i will use everytime
Carpet not clean at all. Looks as if it was barely cleaned at all. Will use detergent/soap type company in the future.
Excellent work, great customer service. On time. friendly yet professional.
Quick easy and efficient
Carpets are spotless! Joe was amazing and very informative! I wish I could request everytime!
All spots were gone and carpet looks like new!!
A little more detail in cleaning near of the edges of appliances and walls
Please see my review on Yelp. Thank you! Zerorez is the best!!
My carpet and couch are looking like new again. Service was prompt and efficient
Customer service, zero Rez water