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based on 85877 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have been using this company for a couple years. Wiĺl not use any other company.. Good people and flexible hours with quality work.
After the service, when I pointed out that the traffic areas still looked bad, the tech told me that Zero Res couldn't really do anything about traffic areas. So, the company should make that clear up front to perspective customers.
Overall, the carpets did improve and they are not crusty and dried out from the cleaning.
I was very excited for carpets to get cleaned. Two guys came and were very quick…maybe too quick. I have 5 rooms and a stairway done and they were here maybe 40 minutes. I had carpets treated, cleaned and protected. Our elder dog had recently peed in two spots and I wanted to make sure the smell was gone. They came on a Wednesday and by the next morning one of the spots really smelled. I rescheduled for Saturday for just the stairs (where the smell was) and the guy came and was here a couple hours. Luis was SO awesome and thorough. I would definitely hire him again if I planned to use Zerorez again. I’m just not sold on the cost of the original cleaning & how quickly they flew through the job, especially after watching Luis on just the stairs.
Carpets just look bright and clean
Great Service! Colton did a great job. Thanked me for my help by moving furniture to make his job easier. Done in half hour.
on Time and did a Thorough job with my carpet and stairs !! I wood highly recommend them and I have.
The Tech was professional, and attended to trouble spots I showed him, He did a good job, and I am happy with the results. Will use Zerorez again, and will recommend them to others.
The carpets didn’t come as clean as we would have expected. I think your records will show that we clean on a regular basis, so we were surprised with the results. In the past, they looked much better. I must say…the young man who did the cleaning was exceptionally polite. A good employee!
It was the best carpet cleaner I have ever experienced.
I love how my carpets looks after a zerorez cleaning. They are not crunching and my carpets are 17 years old and they look brand new. Thank you Zerorez
Very prompt and you guys do a very good job
My family has sensitive skin so the lack of chemicals is a plus. Also, they remove a lot of the residue from previous cleanings so the carpet is nit stiff.
We are very happy with the outcome of having our carpets cleaned by your company. They look amazing and feel great to walk on. Thank you for your great product and service!
I was hoping this would be that last pair of shoes I would own but your out of of my size so I have to look elsewhere
Paul was on time and did a great job in the house. It looks really clean now.
We are very pleased with the result of the cleaning process at an affordable price!
Very professional! Carpets always done well and stay clean. Answers all questions and easy to schedule.
Wow! Loved my carpets! I loved that they weren't soaked with water (this has happened before with other companies) and it only took a couple hours to dry. I loved that the carpet was soft, not crunchy, after it dried. The two guys that came out were professional, courteous, friendly and informative. We did a once over before any work was done....I have 3 dogs and wanted to make
sure there weren't any issues or concerns that needed to be dealt with from them prior to cleaning. I would highly recommend Zerozrez to anyone wishing to have their carpets cleaned.
The majority of your agents are very professional and do excellent work!
The technicians are very courteous and thorough in their cleaning, explanation, and your ability to provide immediate feedback on completion of the service.
Tech was great. Arrived on time and did a great job.
My white carpet cleaned up nicely. Even the pet stains came out.
The rep was on time and explained what he was going to do and performed the services in a very competent way.
Aaron was efficient and thorough. He used protectors for the corners of walls and thoroughly explained the signing & billing. Our rooms feel feel infinitely clear.
First I do want to state that I have used Zerorez in the past at this same house. It has been awhile due to the Pandemic. The agent advised that they only allow 2 ft for the hall. My hall is 14ft and 17th for a total of 31ft. so it was an extra $100.00 .. plus also he said our rooms were "oversized" he did advise that he would not charge me for the bedroom as there was a bed in there... I didn't understand what he meant...don't all bedrooms have beds in them??? I just felt we were blindsided...also Agent was very willing a little too willing to leave if we decided we didn't want to pay the extra amount that we were quoted... which made me feel like this happens a lot. It made me feel pressured...like he has a attitude because I acted surprised of the upcharge. The price was originally supposed to be $135.00 for three rooms and the hall...turned out to be $315.00...ouch . Did an OK job... I moved EVERYTHING .... to make it easier...
Chris did a great job. He got my sons room clean when i thought it was impossible. The carpets look great.
This was our first time using Zerorez. We are very happy with the results. The gentleman who cleaned our carpets was very friendly and knowledgeable. Will definitely use your services again. Thank you.
Very professional technician - did a great job and was in and out with no problems
We have been using your company for few years now. When quoted the price of cleaning carpet/tiles even though I was told the quoted price Has been raised since last time we had them cleaned. It was much over the quoted price. The Tech didn’t tell me after going through the whole house how much more he has added on. We had the same rooms cleaned for the past years so that’s my feedback.
However I did tell the Tech to clean the area rug and that was extra which I’m aware of.

Professional, gave great advice and completed the work perfectly!! Very happy!!