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based on 85877 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets always turn out great, and the people are always really nice.
Weston was so wonderful. He explained everything and did such a great job. I liked there was only a light clean smell no dirty carpet or chemical smell. It dries quickly and was not crunchy.
On time, professional, carpets look great. Thx
top of line hard to beat....especially Jordan....best yet
I love how great the customer service team and tech is everytime I use zerores. I always know what I will be getting!
ZeroRez was able to take old, original tile and make it look new again. And the technician got terrible, badly soiled carpet revived and looking fresh.
Carpet in some areas stayed wet for almost 3 days. Overstayed something onto tile (probably sealant) as noticed by footprints up and down the entryway and bathroom. Used steam mop to try to remove the prints and it took 2 or three times to get it off. Still can't get it all off. Will try again. Too chatty of tech and a little high pressure for extra stuff. Initial estimate was too high as tech even agreed but didn't call office to report. All in all, not a good experience.
On time and work well done. Price increased a bit, but not enough to haggle over.
you guys quoted one price and then after he did the he charged me much higher price. will not use him again. the quality of his work was fair. if at best.
Carpet is very soft after cleaning. And it looks nicer in our opinion.
Our tech was efficient. We would recommend you use booties though.
I love it! I don't need to clean up the carpet the next month. The service was great. Things were explained and done professionally.
Service was excellent. The technician was prompt, very informative, and did a great job of cleaning our carpets.
Marreon was amazing! Loved our rug and couch cleaning service. Like new!
Great service and attention to detail.
Fast, efficient. Excellent customer service. A++
The customer service was outstanding! My carpets look new. The process was explained. Sean cleaned the floors afywr cleaning the carpet of any wet areas and genuinely cared.
I highly recommend Zerorez!
Thank you very much!!
They did a fantastic job!
Two soiled areas reappeared after the initial cleaning, so I called to have them (successfully) treated again. I was charged $45 which would have been $90 had l not pressed the issue... should have been FREE!
Leaves carpet clean, dries quickly, no soap residue, professional/knowledgeable technician.
Jason did a great job!!!!!
Do you still give the bottle of spot cleaner? We were so involved with billing, that I forgot to ask Jason. I really works on spots and spills.
Thanks for a great job.
More competitive pricing.
Very fast scheduling and how thorough the technician was when cleaning our carpets.
My carpets are much improved after being cleaned by Zerorez but there are still some high traffic areas that are darker than the rest of the carpet. The stairs and two chairs that were cleaned have streaks of darker areas. A good job overall but less than I expected.
Paul was on time, very thorough and professional. Did a great job.
Carpets got thoroughly cleaned and the technician was friendly and professional!
I have confidence that ZeroRez will do an outstanding job every time. I have used ZeroRez many times and have never been disappointed.
Great clean fast service. Pleasant employees
Evan not only did an awesome job cleaning my carpet areas, he was very personable!
Quick drying and dependable service
Quick, professional and affordable!