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based on 87589 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technicians were on time, in fact, called when they were 30 minutes away. When they arrived, they were fully masked and very professional. I am a real estate agent and I use Zerorez for my own home and always recommend them to my clients. They never disappoint.
The carpet cleaning came out great, even the high traffic areas! The customer care service is top of the line! The communication of when the technician would arrive was terrific!
Our 20+ year old carpet looks amazing! We have dogs and the carpet looks and smells new! The tech took his time and was very nice. Good experience.
Kind office manager; professional and thorough technician; fast drying carpet and upholstery
Great service at a fair price!
I appreciate that your company is clean, fast, effective. What I didn't like is that the technician sprayed the bottom 6 inches of my drapes during my before he ran the vacuum. I could have easily moved the drapes if he asked!
Clean
Jason did a wonderful job at making sure all the details were taken care of.
They were able to get my couches so clean! They were almost unrecognizable before Zerorez came. Now they look like couches instead of giant cushions convered in stains! They definitely went the extra mile!
Professional crew and work. Did a good job and explained rverything.
Our carpet looks good, and we like that no chemicals are used.
Chemical free
Very friendly and professional service
Your Zerorez reps that did our carpet were nothing short of fantastic. They made it very clear what they could and couldn’t do. They were in and out in a very short time doing a very professional job. Spencer was great explaining everything including the Bill. Thank you.
Glenn
Carpets look great, and clean!
The carpet is clean and it was dry within the 4 to 6 hour window. With other carpet cleaners sometimes it’s been 24 hours before the carpet was dry.
Easy to schedule, professional staff, quality cleaning.
I've never had to call you back out to redo the job.
Quick easy affordable.
Carpet stays clean longer and my tile/grout looks like new! The technicians are really friendly and knowledgeable
Customer service is great!!!
AMAZING JOB!!! My house feels like we just moved in after we got the tile and carpet cleaned! Thank you so much!
Very professional and quick,
Matthew (Matt) Stout did a wonderful job cleaning our entire home of carpet and tile. We had already moved out of state so he took and sent pictures of every room via text. His work was exceptional and he was the consummate professional. I give Matt & Zerorez my highest recommendation.
TREVON was professional and did a great job!
Jeff is amazing! He consistently cleans our stairs at a higher level than any other technician we have had. He is polite and a hard worker.
None of the bile or coffee stains in the carpeting were removed.
They were very fast and efficient and fast drying.
They seem a bit pricey, but do thorough and competent work, and are highly professional. In terms of peace of mind, they're worth it.