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based on 84577 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent communication before and during the service. The work is good, carpets look good afterwards. Reasonable pricing.
Quick & easy!
I used SR in Jacksonville, Fl for years. I was so pleased to find them in Scottsdale. They are ALWAYS on time, and go above and beyond to respect my property.
Looks great, will recommend and use you again
Awesome customer service and great price!!
The job was great, the carpet was cleaned just as promised. In a timely manner.
Always good service.
Some of the most soiled areas do look a bit better but still dirty. Additionally, there are streaks of dirt throughout the main floor area that look like they just weren't gone over uniformly. In areas that see the same amount of traffic there are clean strips and dirty strips as if the dirty strips got less passes or attention. But its clear that the dirty strips could have gotten cleaner to match the clean areas right next to them. I have to admit I had high hopes due to all the advertising I see but I was not impressed with the final product in our office when I came in this morning. I don't expect perfection, as our carpet is quite old. However, it's clear that the streaks where dirt remains could've gotten cleaner as evidenced by the clean streaks right next to them. It would be great if someone could come back out and clear up the those uneven strips as well as hitting the other 2 or 3 soiled areas again.
Technicianss are courteous and friendly. Work is excellent and though..
Jeff is so friendly and thorough.
Excellent service .
Excellent prices
Excellent customer service 👍👍👍
Service was great. I like the method of cleaning without soap
Give my service man a 10
Very satisfied with the result of my carpets. Very clean, drys quickly with fast, friendly, on time service.
Everything!
Good work
Our technician was very knowledgeable and helpful.
I like the way my carpets feel after they are cleaned. I have never had a bad experience!
No strong chemical smell. Fast and efficient service from technician.
Easy to schedule, friendly staff, great communication, excellent services. My floors look great!
Fast, friendly and clean!
Great follow through and follow up
I like the product. It cleans well. People who do the cleaning are good and are easy to work with regarding what needs to be done.
The carpet looks good. Glad we had Zerorez clean them.
My carpets have never been so clean, and they dries so fast. The technician is always courteous and efficient. He make sure I am happy before he is finished.
I was amazed at how nice the tile looked afterwards! The guys took their time, were very polite, and did a great job!
My carpet looks AMAZING.....we are super excited about it and we will definitely use Zerorez AGAIN!! We have special carpet that no one touched and it took Zerorez about an hour to get the LR, hallways, stairs, & 1 BDR done and it looks new!! thanks a bunch Zerorez!!!BTW NO ODOR AT ALL💯🥰
Did not get the stains out as committed to and your service was 3 times more expensive than all other places I checked. Unfortunately I had to get the carpets cleaned and your company was the only one available to do it in 3 days.
Everything
David did an amazing job cleaning my tile.
The process was easy. The technician was super nice and very patient. He answered all of our questions and took his time to complete the job to our satisfaction. The up charge for the carpet protectant spray seemed a bit ridiculous for the 5 min it took to apply it but time will tell if it actually seems to do much.
Prompt, courteous and truly professional. ZeroRez process is significantly better than others I’ve tried and leave carpets looking and feeling clean, not ‘crusty’