Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84576 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 30, 2021 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

They get the job done.

Report a concern   May 30, 2021 — Rated 10 out of 10 by James Capps Zerorez Phoenix
What do you like about our products and services?

Efficient, friendly staff, carpeting always looks amazing after a cleaning!

Report a concern   May 30, 2021 — Rated 10 out of 10 by Tambre Bailey Zerorez Phoenix
What do you like about our products and services?

Very efficient and friendly did a wonderful job took extra care on the furniture

Report a concern   May 30, 2021 — Rated 10 out of 10 by Candace Darling Zerorez Phoenix
What do you like about our products and services?

The service man did an excellent job the carpet looked brand new. Did not feel crunchy did not have any sort of residual smell. Had a 14 year couch cleaned and it looks brand new. Excellent work!

Report a concern   May 30, 2021 — Rated 10 out of 10 by Sandy Peterson Zerorez Phoenix
What do you like about our products and services?

This is a great company. Everyone is very professional. They have great customer service and time management.

Report a concern   May 29, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

The crew was polite and very efficient. They did a great job and we will def be having the company come back. The only downside was that the carpets were crunchy- we thought this wouldnt happen going with Zerorez.

Report a concern   May 29, 2021 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Everything.

Report a concern   May 29, 2021 — Rated 10 out of 10 by Marc Denesovic Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous, neat clean. At the agreed price and the outcome was better than I expected.

Report a concern   May 29, 2021 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Tech was quick on the job. Very personable

Report a concern   May 29, 2021 — Rated 10 out of 10 by Peggy Garrison Zerorez Phoenix
What do you like about our products and services?

Everything! Your employees are fantastic & I love the concept.

Report a concern   May 29, 2021 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Great job on the carpet stains. Technician was courteous and knowledgeable.

Report a concern   May 29, 2021 — Rated 10 out of 10 by Ponzetta Poole Zerorez Phoenix
What do you like about our products and services?

The technician (Evan L) was very professional. He took the time to explain the process and informed me on what outcome I should expect. The tile looks beautiful and the grout is the best it could be after sixteen years. I’m very pleased with Zerorez and will definitely use them in the future.

Report a concern   May 29, 2021 — Rated 10 out of 10 by Janelle Black Zerorez Phoenix
What do you like about our products and services?

The service is exceptional. The pricing could be a bit better for 4+ rooms amd the pet treating pretreatment .

Report a concern   May 29, 2021 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Tim was friendly and wonderful! Our carpets look fantastic and are ready for the new home owners. It smells great, too!

Report a concern   May 29, 2021 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Nice technician. He answered all our questions.

Report a concern   May 29, 2021 — Rated 10 out of 10 by Tom Kennedy Zerorez Phoenix
What do you like about our products and services?

Cleanliness of equipment, service tech was informative throughout his visit. Very knowledgeable friendly and gave options to my satisfaction

Report a concern   May 29, 2021 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly and worked hard. He gave us great tips to keep our carpet looking good. Thank you!

Report a concern   May 29, 2021 — Rated 10 out of 10 by Mary Leonard Zerorez Phoenix
What do you like about our products and services?

I like the employees they have. Colton was a very nice young man, went out of his way to solve a problem that developed. Thank-you Zerorez

Report a concern   May 29, 2021 — Rated 7 out of 10 by C.F. Zerorez Phoenix
What could we do to improve?

Move the curtain to clean a 2x2 area. & clean up the water & debris from the cleaning. I had to redo the floors adjacent to the carpet that was cleaned.
I’ve used this company before but had a different technician this time

Report a concern   May 29, 2021 — Rated 0 out of 10 by W.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You ruined my carpet. Send a supervisor out here to see how badly the carpet has been ruined.

Report a concern   May 29, 2021 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Aaron did a wonderful job. he works hard and will go a long ways in his life. we use Zerorez as we like the job they do.

Report a concern   May 29, 2021 — Rated 2 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your name, plus your advertisements led me to believe that there will be no residue left after the carpet is cleaned. Please tell me why the carpet, after it has dried completely, feels stiff. I even vacuumed the carpet well, and it still feels stiff. Also, the carpet does not look as clean as it should.

Report a concern   May 29, 2021 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

No residue left behind

Report a concern   May 29, 2021 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

We like that they’re free of chemicals

Report a concern   May 29, 2021 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Awesome service 😊

Report a concern   May 29, 2021 — Rated 10 out of 10 by Mike Kozar Zerorez Phoenix
What do you like about our products and services?

Great job. Done professionally and very clean. Service representative was great

Report a concern   May 29, 2021 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

The carpet shampoo isn’t heavy and the techs were pleasant and did a great job.

Report a concern   May 28, 2021 — Rated 4 out of 10 by N.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Way over priced

Report a concern   May 28, 2021 — Rated 10 out of 10 by Amanda Klein Zerorez Phoenix
What do you like about our products and services?

Friendly service and insanely
clean carpet and couches!

Report a concern   May 28, 2021 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Alex did a great job cleaning the carpet and area rugs. He was professional, knowledgeable and courteous. I am very pleased with Alex and Zerorz.
Thank you.


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