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based on 85285 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I heard great things from a friend that had a great experience, but I didn't have the same experience. I felt the carpets were streaky even after the next day after they were vacuumed.
Carpets came out very clean of stains. There were a few small ones that came back but they look just about new
I liked Robert H.
I requested the gentleman who cleaned my carpets to clean the stone flooring. I liked him right away and I dont let too many people in my home. He arrived with a smile and ready to clean. He did an outstanding job on the floors. I will continue to ask for him to clean my place and if he can’t get here we will change the date.
Professionalism, courteousness, and results are what I like most.
Very pleased with the service, that’s why I continue to use your services.
The carpet looks fantastic! The technicians were knowledgeable & efficient.
No soap or residue left behind, good communication, quality technicians, fair prices
Repeat customer. Always satisfied!
Excellent carpet cleaning. Employees are very courteous, timely & easy to deal with.
First of all they really work, Value for the cost is excellent
Spencer was ver professional and helpful. I would recommend again.
ALL the pet stains are gone!
Great service. Prompt, friendly and very efficient. Love this service for my carpets. Plan to have them back for tile cleaning sometime.
No “Rez”!!
The water spot (from flooding in the adjacent bathroom) that we thought came out was still there when it dried.
Friendly service, timely, easy to book online, easy to get a hold of person, care in cleaning process and outcome.
Techs were on time, cordial and professional. And the carpets looked great.
They were both very professional, attentive to my requests and they cleaned up after themselves!
Excellent tech (Mar). Very polite and professional. Also very fast.
Good person
My carpets are clean and appear to be staying that way, stains are not resurfacing and the staff was super nice!
Tim was excellent
I specifically asked that the following be done.
Sofa- just the tops of all 5 cushions
Pet treat 2 of the 5 cushions ( they were identified with a white napkin placed on them)
Clean small family room carpet inset-
Carpet was great-
On the sofa - this is what he did:
He clean one cushion in the corner of the sofa (top and bottom) and left 2 cushions
untouched.????? Go figure!
Pet treat 2 of the 5 cushions ( they were identified with a white napkin placed on them)
So out of 5 cushions- only 3 got cleaned! That looks odd for sure!
Zerorez has been our only carpet cleaners for many years. Their technicians do a great job, very polite, and gets the job done in rapid time!
Words cannot express the level of top shelf customer service we received. Overall experience was great and the tech that came into our home was amazing! He was polite and did an excellent job! Will definitely use Zerorez again!
Carpets turned out great. House didn’t smell like chemicals
The guys were fast, efficient, friendly and courteous. The service was very economically priced and the results were exactly as promised. I’ll never use another carpet cleaning company or try to do it myself.
Tech was great and the carpets looked amazing
Technicians are always polite and ask you if you have any concerns. They give you a heads up of when they will arrive. The cleaning is thorough and drying time is fairly quick.