Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85877 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 2, 2021 — Rated 10 out of 10 by Jennifer Eaton Zerorez Phoenix
What do you like about our products and services?

I thought for sure I needed new carpet. The stains were years old and there were a lot of them. But the carpet looks amazing now.

Report a concern   September 2, 2021 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

ZeroRez was so incredibly helpful. Everyone I talked with was so kind and informative. They came during their appointment window and gave a heads up when they were on their way. They completed the cleaning in a timely manner and had wonderful customer service. We will definitely be using ZeroRez again!

Report a concern   September 2, 2021 — Rated 10 out of 10 by Richard Van Valkenburg Zerorez Phoenix
What do you like about our products and services?

Mathew did a very good job of explaining my options ans did an excellent job of cleaning your carpet

Report a concern   September 2, 2021 — Rated 10 out of 10 by Carolyn Bunnitt Zerorez Phoenix
What do you like about our products and services?

Trayvon and Justin. Good and quick and on time

Report a concern   September 2, 2021 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

This product keeps my carpet looking new. Thanks to Spence for recent cleaning of steps. First name removed

Report a concern   September 2, 2021 — Rated 10 out of 10 by Jennifer Jallo Zerorez Phoenix
What do you like about our products and services?

The service was scheduled quickly and the technician did a great job! I would highly re immens!

Report a concern   September 2, 2021 — Rated 10 out of 10 by Barb Pagel Zerorez Phoenix
What do you like about our products and services?

Chris is thee best!!! He is thorough, friendly and professional!!! We will definitely use him again!!

Report a concern   September 2, 2021 — Rated 10 out of 10 by Shelly Paganelis Zerorez Phoenix
What do you like about our products and services?

Did a good jib

Report a concern   September 2, 2021 — Rated 0 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My estimate online was around $600. It ended up costing me over $1700. There is white residue in the grout and spots that are still dirty. The carpet stayed wet for over 24 hours. He shined a black light on the dirty spots and when he was finished cleaning he shined the black light again and you could still see the dirty spots, so not sure if it really cleaned anything. My carpet is now crusty all over.

Report a concern   September 2, 2021 — Rated 9 out of 10 by Kelli Riley Zerorez Phoenix
What do you like about our products and services?

Nice work--i will be calling them back because a couple of spots did not disappear. I use Zerorez exclusively.

Report a concern   September 2, 2021 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Very friendly and hard working employee.

Report a concern   September 2, 2021 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Ads actually true

Report a concern   September 2, 2021 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great! He did a fabulous job! I will be rescheduling this service again! Thank you!

Report a concern   September 2, 2021 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

The young men were very neat and respectful.
Did a good job, they were obvious"new" on the job, bit took great care.

Report a concern   September 2, 2021 — Rated 8 out of 10 by M.S. Zerorez Phoenix
What could we do to improve?

Be more direct with pricing. Do not upcharge or attempt additional charges at every turn.

Report a concern   September 2, 2021 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

Rob did a great job! He was very professional, kind, informative & pleasant. Give him a raise!

Report a concern   September 2, 2021 — Rated 6 out of 10 by S.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Did not disappoint! But this was not any better than my usual carpet cleaner. I would recommend for the ease of making the appointment.

Report a concern   September 2, 2021 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

I love that you got the cat pee, and smell out of my carpet. My carpets feels soft and clean. The cleaning product smell wasn't overwhelming it was soft and gentle.

Report a concern   September 2, 2021 — Rated 10 out of 10 by Grayson Walters Zerorez Phoenix
What do you like about our products and services?

Very good service

Report a concern   September 2, 2021 — Rated 10 out of 10 by Joe Vella Zerorez Phoenix
What do you like about our products and services?

I like your product; no crunchy carpet. Carpet stays cleaner much longer than other cleaning products provide. Much less expensive method of keeping carpets clean.

Report a concern   September 2, 2021 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Easy to book, easy to communicate, easy to pay! Prompt and friendly service!

Report a concern   September 2, 2021 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Professional service and provides my carpets with a fresh, clean look

Report a concern   September 2, 2021 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

prompt, professional services. very pleased!

Report a concern   September 1, 2021 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Really cleans up the carpet!

Report a concern   September 1, 2021 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

Very kind and knowledgeable employees!! products works great!

Report a concern   September 1, 2021 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Young man that came was very professional and pleasant. I’d like the fact that there is no residue inland the carpet does not dry stiff

Report a concern   September 1, 2021 — Rated 7 out of 10 by L.D. Zerorez Phoenix
What could we do to improve?

The carpet is definitely cleaner than I expected, but now it looks a little like it has leprosy. It's slightly lighter in some random patches than in others.

Report a concern   September 1, 2021 — Rated 10 out of 10 by Jeannie Fisher Zerorez Phoenix
What do you like about our products and services?

Zerorez has been my go-to service for many years to clean my floors and furniture. I have pets, so I like frequent cleanings to ensure my home stays fresh. Never a complaint. Zerorez is always reliable, cordial, prompt, and their service is outstanding. I recommend Zerorez every time the subject of cleaning floors and furniture comes up.

Report a concern   September 1, 2021 — Rated 10 out of 10 by H.M. Zerorez Phoenix
What do you like about our products and services?

Unlike some other places I had contacted, Zerorez was very responsive and able to help determine if they could assist with my needs. As this is for the location I work at and not my home, it was important that I get the proper service to ensure that the property is looking the best that it can. Zerorez came out quickly to assess what I needed and sent me a quote the same day for services. Scheduling was easy, and they were kind enough to offer a billing option. My carpets and seating look worlds better than they did before they were cleaned. Thank you so much, Zerorez!!

Report a concern   September 1, 2021 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient, friendly service


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