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based on 85285 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had to clean up the water spills left behind the equipment after he left.
Missed a couple of small spots AND my back seat is now “pilled”. I’d like my money back
Sean was very polite and informative. Very happy with the results.
My carpets in my daughter's room were left smelling like pee. I paid to have my living room carpets treated for pet urine and was advised by the technician to just treat the carpet and to not worry about the pad. So there is still the smell of urine in my living room from that. I paid to have my tile and grout cleaned and areas of the grout are still dirty. I told the technician that i would move furniture out of his way as he was working in other areas of my home. He said he needed to have the rooms emptied prior and i had no place to move all of my furniture at once so he could spray my carpet. In the end he finushed in my daughters room where there was a dresser that i would've moved out of his way and a 10 pound toddler bed in a corner and a2 pound little table next to it that he wouldn't slide out of his way to clean under those items. I was told by the person on the phone that sliding everything to one side of the room would be fine but your technician basically wanted an empty house with no obstructions. I feel like i paid a lot of money for service i didn't get.
Did a good job, on time, and a fair price.
What's not to love?!
Poor tile job
Did not go over the areas and the response to my husband when he questioned the tech was”it will go away when it dries”. I took pictures and when I got home removed the dirt with a toothbrush. I do not want to hear a lame excuse from a lazy tech. The correct thing that should have been done was to listen to the customer and try to alleviate the concern. This was for an open house showing and am not a happy camper right now. Paid way too much money for the service I got.
Great job - people are friendly, never disappointed in the results
Everything was great. My carpet is clean looks great. Very good service.
Friendly, knowledgeable technician, arrived on time and my carpets look great!
On time, quality work. Dathan did an exceptional job on my area rugs.
Great service - prompt - friendly - professional - quality work!
Awesome customer service in person and over the phone. The gentleman that cleaned our property had great communication and attention to detail.
I love that it gets cleaned, price is great and the carpet is not stiff and hard. Service personnel always friendly and professional.
Excellent job
No harsh chemicals
Carpet turns out cleaner than I expected
Very good job I will be calling again soon
Professionalism. On time. Great work. Friendly and knowledgeable technician
Courteous, on time & making sure the job is done right by doing a post walk through
Tim Linkletter did an awesome job and was so nice! The floors and grout look amazing. We live that there’s no soap or chemical used.
We had both our carpets and our tile areas cleaned and it came out great. We had several pet stains on our carpets and a lot of filthy grout that Zeroez was able clean well.
Our carpet looked better than expected when Zerorez was done. We had a rust stain from a water leak on our 7 month old carpet and were feeling sick about it. Most of it came out and it is barely visible. Second room that was cleaned looked brand new again. Gentleman that cleaned it was polite and efficient.
Kathy was excellent, Knew her job and did it really well. The cleaning results were better than I could have hoped for!
person doing cleaning checks with customer as to satisfaction
My original 4 bedrooms of carpet cleaning was in mid-Feb and it left it feeling gross to the touch and matted down everywhere, not just the 2 high traffic areas we had before. I wanted to get it redon but waited too long (2 days past) to have it be free. I decided to get it redone during the July sale and while the feel of the grime is gone, the carpets over all seem like they have residual wear from not having it recleaned sooner. Now I'm thinking of having it done again to see if that will help or what. In both cases we went out of town the day it was cleaned without waling on the damp carpet for it to dry completely.
I was really looking for an easy carpet cleaning experience, and now I'm wondering how long it will be before I have to replace my 7 year old carpet.
Great end result.
It was good. The technician was very nice and professional. Just one thing the door was left open for the hose from his truck which caused alot of AC to escape. Must be a better way maybe closing door as much as can or use a window to bring the hose through to the house.
Fresh, empowered water - not chemically soaps
The tech was friendly, polite, professional, efficient.
Cleaned my tile . Gentleman here did great job and very nice.
On time. Even a little early
Thanks
First name removed