Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85284 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 5, 2021 — Rated 7 out of 10 by C.A. Zerorez Phoenix
What could we do to improve?

There were spots that took over 20 hours to dry

Report a concern   August 5, 2021 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

I really liked he was ver, and friendly and efficient. I will like to request him for the next time.

Report a concern   August 5, 2021 — Rated 9 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

good help and good job

Report a concern   August 5, 2021 — Rated 10 out of 10 by M.L.E. Zerorez Phoenix
What do you like about our products and services?

Quick and efficient service. Area rugs look great and were quick to dry. Technician was courteous and helpful

Report a concern   August 5, 2021 — Rated 10 out of 10 by T.V. Zerorez Phoenix
What do you like about our products and services?

Thanks your guy did a work for our family... this is NOT a job but IT’S a professional career.
Thanks.

Report a concern   August 5, 2021 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

The person who did our carpets was friendly and did a good job. The time went by quickly while we waited for them to be cleaned. He was informative on how to treat our carpets with our dog that had been marking in the home. We will now invest in a blacklight so we can see if he continues to go in the same spots since it is now clean! Thank you!

Report a concern   August 5, 2021 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

It didn't take as long to perform the job as other carpet cleaning companies.

Report a concern   August 5, 2021 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals used

Report a concern   August 4, 2021 — Rated 5 out of 10 by A.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Residue was left behind on multiple areas on the carpet. Tile was clean and looks good. Technician was professional and thorough.

Report a concern   August 4, 2021 — Rated 10 out of 10 by G.A.J.M. Zerorez Phoenix
What do you like about our products and services?

You were prompt and on time. The carpets look great and even a week after there is no stains starting to reappear.

Report a concern   August 4, 2021 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Personable and professional!

Report a concern   August 4, 2021 — Rated 10 out of 10 by April Vazquez Zerorez Phoenix
What do you like about our products and services?

Always a great job. The tech was very friendly and professional. He really took the time to do the job right!

Report a concern   August 4, 2021 — Rated 9 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Fast and feels clean

Report a concern   August 4, 2021 — Rated 10 out of 10 by Charlotte Shaff Zerorez Phoenix
What do you like about our products and services?

Jake was awesome! Professional, polite and easy to work with. He was helpful with explaining our options to ensure our carpets were cleaned appropriately for our budget and he did a great job in every room. I highly recommend Jake and his services!

Report a concern   August 4, 2021 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Your technicians are hardworking and your cleaning process is effective.

Report a concern   August 4, 2021 — Rated 6 out of 10 by D.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Arrived over one and a hallf hours late.
Cleaning was NOT done very well! We cleaned a spot AFTER you were done and got a LOT OF DIRT UP!

Report a concern   August 4, 2021 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Abe is the best!

Report a concern   August 4, 2021 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

I have never been disappointed with the service or technicians from zeroes. Jake did a great job on the carpet's!

Report a concern   August 4, 2021 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Reliable service

Report a concern   August 4, 2021 — Rated 10 out of 10 by Kevin Petry Zerorez Phoenix
What do you like about our products and services?

The technician was very thorough.

Report a concern   August 4, 2021 — Rated 8 out of 10 by J.V. Zerorez Phoenix
What could we do to improve?

there was a spot in the room,and the man who cleaned it said that if it comes back in a few weeks or so, to give them a call back, and they can come out and do a much deeper clean that can clean that area,that it would probably take a couple of gallons to deep clean it down to the pad underneath the rug, and that they'll be an additional cost. I would just thought that would of been something that would be done,and He did offer to do it then at the additional cost,but I felt we just payed all that for the small bed room,and closet,so I said No but that I would think about it and see what happens.

Report a concern   August 4, 2021 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Mar did a great job. Tile looks great. Thank you.

Report a concern   August 4, 2021 — Rated 0 out of 10 by K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After he left my wife inspected and noticed that he did clean behind to door, corners were cut in the master bathroom where it was not cleaned and also spots in master closest that were not cleaned , was bone dry , you could see where the machine stopped . Also areas in anther room were not cleaned ,also bone dry. He did a good job in the area of dog stains etc but cut corners, was not thorough and for that we are not pleased.

Report a concern   August 4, 2021 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the out come of the carpet cleaning process. And was so pleased with the young man that did the job. He as friendly a wonderful attitude cheerful told me exactly what he was doing and I would want Paul Elliot to do my carpet again. I will tell all my friends to ask for Paul if they need carpet services. My daughter was her and she felt the same way.

Report a concern   August 4, 2021 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

Ryan was the BEST! I was very happ with the service and price! I recommend 100%!

Report a concern   August 4, 2021 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

No soap

Report a concern   August 4, 2021 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Friendly service, great job!

Report a concern   August 4, 2021 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Service we received was great.

Report a concern   August 4, 2021 — Rated 9 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

The technician Kyle that came to our house did a great job! I would definitely have him come back!
I wish when I scheduled my appointment they explained the carpet treatment options a little better especially since I informed them that the main purpose for cleaning was for pet urine. Also I wish I was told that your company does not move furniture.
Overall I was happy with my service and will call you in the future

Report a concern   August 4, 2021 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

I like that there is no residue left behind after cleaning so I don't have crunchy carpets and the prices are fair.


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