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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Their products and services REALLY WORK! It is amazing how the tile/grout and the area rugs are returned to the original color/shade after they clean them. They look brand new! I was worried about the water and how long it would take to dry but the water is virtually all sucked out in the process and the wool rugs are bone dry by the morning. A prior time they took two of my large area rugs and did the "bath" cleaning at their establishment to take care of removing and cleaning the cat urine in them.
The people who come to do the work are nice, respectful of my house and time. They listen and make sure that what I expect to be done is done and done well.
They are efficient and conscientious.
I have used them three times now and they still maintain their high standard!
Janice A.
Evan and Brandon came to clean my carpets and couches. They did an excellent job! They were very friendly and personable. Even was extremely knowledgeable about all things carpets and couches and was extremely thorough in explaining the cleaning process and possible outcomes after the cleaning was complete. They were very efficient, making the cleaning process very smooth!
Fast, friendly and great price for a quality clean.
They were on time and most of the carpet looks well I am however disappointed in the high traffic areas as they already look the same and don't appear to be cleaned.
Service guy was very friendly and got ot cleaned.
Very professional service.
Everything your techs are professional and friendly and do a fantastic job .This is my 2nd time using Zerorez and with my teenage son and his friends and my animals I know I'll be using you again. I Definitely have and would recommend you to my friends and family!
Thanks once again
for making my house
look and Smell good
VICKY GUADERRAMA
I like that the carpets are clean with water. They feel soft and look fabulous. Using Zerorez has prolonged the life of my carpets. My technician was great!
Professional, courteous, on time and excellent work.
Friendly service and soft carpet
On time, friendly, carpets look and feel great. First time to using the company; definitely pleased.
No chemicals involved.
The use of the alkaline water and the whole cleaning process. I also liked how quick and efficient the process was.
We’re hear very guickly. Did a good job.
Fast and efficient and the carpets looked great! Wonderful value for the price. I would highly recommend.
The ease of scheduling, professional service personnel that arrive when they say they will, coming in and getting to business cleaning and taking the time to answer questions and making your happy with them and job done. I will refer Zerorez to everyone.
The technician arrived on time and was done in less than 2 hours. He did a great job. It took several hours to dry and raised up in a few places.
The tech was very polite and courteous
Tech was very professional, hard working. Carpets came out great.
I absolutely loved the service I had. I had a couch cleaned that I assumed the dogs had ruined. I had my tile floor cleaned in the kitchen and the stairs and bedroom carpet cleaned. Needless to say the kitchen looks brand new. And the carpets fresh and clean. Javier was my tech. He was honest and hard working. Literally on his hands and knees cleaning every inch of the couch making it look brand new. I will only ask for him the next time I have you guys come out. I found out about you guys from my friend JohnJay. He loves you guys also. So thank you and I am a client for life!!
I liked almost everything about your operation. You service man and your office people are the best. Mainly, like that the clean carpet is not inviting dirt as others do. It is certainly beyond my expectations! Thank you and thank you. See you later! I do want the same workman. He was knowledgeable and kind to this old old person.
Your ads say your cleaning method does not produce 'crunchy' carpets. Our (Berber style) carpets are rough and crunchy went walked on with bare feet. This did not happen the fiorst time we cleaned them with Zerorez.
Your technician was great and I appreciated your communications.
It wasn’t sopping wet when done.
Great service.
We are very pleased with our clean carpeting
The technicians are always on time, professional and efficient. When I call for appointments, the representative is always accommodating to my schedule and needs. My carpets always come out looking great.
Excellent work and explanation of the cleaning processes! Great attitudes
Technician was friendly, efficient & did an EXCELLENT job on my very dirty & spotted carpet. Cost is manageable to have the great job he furnished done!! I will be a return customer!
Consistent, non toxic, good for environment. Great staff, service!!