Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84571 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2021 — Rated 10 out of 10 by joseph maggio Zerorez Phoenix
What do you like about our products and services?

there were great no trying to up sell quote was exact

Report a concern   July 4, 2021 — Rated 10 out of 10 by Nancy March Zerorez Phoenix
What do you like about our products and services?

The employees were very customer oriented, efficient and plesant!

Report a concern   July 4, 2021 — Rated 10 out of 10 by Danielle Scott Zerorez Phoenix
What do you like about our products and services?

I like how there are no chemicals used so they are safe for my pets & baby.

Report a concern   July 4, 2021 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

nice dude

Report a concern   July 4, 2021 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Carpet looked great after cleaning & the gentleman that did the cleaning was very professional, courteous & helpful in answering all my questions. Kudos to him for being a great employee!! Thx
I will definitely recommend your company to my family and friends!!

Report a concern   July 4, 2021 — Rated 10 out of 10 by Diane Chenoweth Zerorez Phoenix
What do you like about our products and services?

Server ce was professional- carpets look great!

Report a concern   July 4, 2021 — Rated 10 out of 10 by Warren Slosky Zerorez Phoenix
What do you like about our products and services?

My service was excellent and the carpet has never looked better.

Report a concern   July 3, 2021 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Consistently do a great cleaning job. Employees are very polite, respectful and friendly. Jordan did a great job cleaning a large area rug in our great room. The rug looks brand new.

Report a concern   July 3, 2021 — Rated 10 out of 10 by Pamela Aloisio Zerorez Phoenix
What do you like about our products and services?

Very thorough and friendly it looks fantastic

Report a concern   July 3, 2021 — Rated 10 out of 10 by Susan Freeman Zerorez Phoenix
What do you like about our products and services?

Jason was great!

Report a concern   July 3, 2021 — Rated 9 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Efficient and thorough. Easy to schedule online. I use the service regularlly.

Report a concern   July 3, 2021 — Rated 10 out of 10 by J.M.C. Zerorez Phoenix
What do you like about our products and services?

The carpets look great and no rescue. Tech was great very friendly and professional.

Report a concern   July 3, 2021 — Rated 10 out of 10 by Janet Goacher Zerorez Phoenix
What do you like about our products and services?

Robert did an amazing job on our tile and grout very pleased. And in two weeks we are using Zerorez for our car part your company is fantastic.

Report a concern   July 3, 2021 — Rated 10 out of 10 by Frank Napolitano Zerorez Phoenix
What do you like about our products and services?

The carpet feels very clean without a lot of cleaning odor The person who did the cleaning was very knowledgeable and quick. Will use again in the future

Report a concern   July 3, 2021 — Rated 10 out of 10 by Paul Johnson Zerorez Phoenix
What do you like about our products and services?

They were very thorough and very professional, our carpets not great and absolutely fantastic, no dog urine smell.

Report a concern   July 3, 2021 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

I like the no chemical or soap process and I really like the customer service provided by Colton who really cares about doing a good job and going the extra mile to make sure everything is completely satisfactory. I'm very sorry to hear he is leaving the company.

Report a concern   July 3, 2021 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Efficient and professional.

Report a concern   July 3, 2021 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Very Friendly and efficient!

Report a concern   July 3, 2021 — Rated 9 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Service was fast, and furniture looks very clean. Team was prompt with our visit.

Report a concern   July 3, 2021 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

They were on time, thorough did an amazing job! I will use them again.

Report a concern   July 3, 2021 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

On time fast service great job

Report a concern   July 3, 2021 — Rated 7 out of 10 by L.L. Zerorez Phoenix
What could we do to improve?

Our 2.5 year old carpets buckled badly after the visit. When we called zerorez after, one of the techs didn't know if it would return back to normal. So we called back and got someone else who reassured us it would. When we asked what would happen if it didn't, we were told zerorez would do nothing. That didn't make us very happy. Luckily the carpets did return to normal, but we weren't thrilled with the experience and the lack of accountability. This was the 3rd time we'd used zerorez and had never experienced buckling before.

Report a concern   July 3, 2021 — Rated 10 out of 10 by Nelson Lapham Zerorez Phoenix
What do you like about our products and services?

They did a great job from start to finish. From setting up the appointment, arriving on time and most importantly doing a fantastic job. The carpets look great and when I need them cleaned again they will be the company I call.

Report a concern   July 3, 2021 — Rated 5 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price to remove pet stains for such a small area was a little steep.

Report a concern   July 3, 2021 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

My carpets dry quickly without feeling crunchy

Report a concern   July 3, 2021 — Rated 10 out of 10 by Victor Pinzon Zerorez Phoenix
What do you like about our products and services?

Cleaning is very good.

Report a concern   July 3, 2021 — Rated 10 out of 10 by J.J. Brunmeier Zerorez Phoenix
What do you like about our products and services?

David was super. He arrived right on time, helped me understand my order and the services available (without sales pressure that I've experienced with other companies) and made sure I understood the price.

He was friendly, knowledgeable and VERY thorough.

My bedroom and living room area rug have never looked so good!

Report a concern   July 3, 2021 — Rated 10 out of 10 by Dwayne Dubey Zerorez Phoenix
What do you like about our products and services?

Everyone who has come to the house has been awesome. You guys are great! Will continue to use your service

Report a concern   July 3, 2021 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

The cleaning results are amazing for carpet and tile! Your service people are knowledgeable, very neat and clean and NICE! You're the best! Thank you.

Report a concern   July 3, 2021 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Clean carpet. Fast drying. No being pressured to buy extra services or products.


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