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based on 85282 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks clean and technician did a great job will definitely use your service again
I was disappointed of how my carpet felt after being serviced. It felt crunchy in certain spots and overall, doesn’t feel as soft as it used to.
The appointment also took twice as long due to a part that either malfunctioned or broke.
I called the next day to see if this could be fixed, but I had to wait 4 days before they could come out, requiring me to keep all my furniture in the kitchen, which was not feasible.
The technician was polite and professional but the end result was disappointing.
How easy it was to schedule and coordinate, super flexible with a moving closing date! The carpets look great and our new house smells so much better
Quick response and very personable technicians!
I requested stain removal from a wool rug. I was told this could be done over the phone. Then the technician told me that stains cannot be removed from wool, after work was complete.
He apologized and quickly requested payment for not cleaning the rug.
No chemicals used and excellent technicians.
Customer service was outstanding! My carpets look amazing. Will always use Zerorez for my floors!
Very friendly
Very detailed and took his time to do it right. Took pride in his work.
your tech was very nice polite and respectful the carpet had not been cleaned in a year and it was like new.
The service guy was pleasant, professional and comfortable. I am pleased with the product, having grandkiddos and fur babies. I didn't have to worry about an over powering smell or crunchy, sticky carpet. The carpet looks and feels pleasing.
cleaning was good. service was on time and flexible. left dryers for my carpets
Was great, very pleased with our service.
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Did a wonderful job cleaning and sealing my tile
Great to work with.
Great team, easy to schedule, fair pricing
I like that you don’t use chemicals to clean carpets.
Rob did a fantastic job. Our floors are cleaner than ever before.
Great, friendly service, no residue and great end product!!
Jacob was efficient, friendly, knowledgeable. He explained the services offered clearly and provided information about another service my wife and I are interested in have done. The carpet looks amazing, just as Jacob said it would.
Always prompt and efficient very careful and thorough.
Very thorough and cleaned some awful stains in our carpet!
Easy to book and pay. Fair rates. Great guy that came out.
Prompt appointment arrivals and professional staff
It was Quick, easy and affordable. The technician was friendly and knowledgeable about the service. The carpet looks and smells great. He removed the stains from the carpet as well. I would highly recommend this company.
my carpet guy treavis was amazing....!
Jeff was prompt and professional. Our carpet looks great!
Very nice person who cleaned my carpets and very explanatory as well
clean beyond clean with the powered H20.