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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am very pleased with the services I received from Zerorez and will certainly use this company again. It was easy to book an appointment online, I was kept apprised if the confirmation date and was called the day before to to verify the time the technician would be at my home. The technician texted 30 before the appointment to let me know he was on his way. The service was exceptional and very professional.
I am also more than pleased with the results of cleaning. There were several stains on on carpet and Zerorez removed them all. The carpet dried quickly and remained soft. I feel like I have new carpeting!
Would highly recommend Zerorez to anyone looking for quality services and results.
We have Zeroez do our carpeting for the 4th time now. We have and are always proud to show our carpeting to our neighbors as soon as the Zeroez personnel leave. we will be using them now and in the future.
Garrett the technician did a great job. The tile and grout looks like new
We will definitely use your company in the future and will request that Garrett do the work
The two men that cleaned my carpet were very professional and thorough. They explained the cost before beginning.
Quality cleaning, professional staff.
Good, quick and quality service. Easy to schedule and confirm. Great outcome on the carpets. Even high traffic spots came super clean.
The technician arrived at the stated time, was efficient and professional.
The only issue I have is the sale that was announced via email was 1 day after our clean was completed. It was at least $50 cheaper had we waited for the sale.
It made our carpet cleaner and softer.
We thought the lost leader of advertising $135 for 3 rooms was deceiving. Our hall is only 112 square feet which is about equal to 10’x10’ room, yet we had to pay more because it was not counted as the 3rd room.
The carpet cleaning was very effective. the really soiled portions of the carpet were very clean. I also like the fact that no chemical residue is present.
Technician Damian arrived on time, very quiet got right to work once we addressed concerns with areas.
We really like the job that your technician did and the way the carpet looks. We are very pleased.
The guy (technician) that was here was the best person we have ever experienced with your company…most knowledgeable, helpful, did a great overall job, polite, etc
David and Brandon were knowledgeable, professional, and friendly. It was a pleasure having them clean our carpets.
I have used Zerorez several times now and have always been completely pleased with their prompt and courteous customer service and the technician always showing up as promised, and providing quality work.
I used another carpet cleaning company for many years prior to trying Zerorez and although they were very reputable in the beginning, they slowly lost their desire to provide good customer service and on several occasions, did not show up as promised when I had to take off work to let them in at the scheduled time. This became quite inconvenient but I was reluctant in switching companies. Finally, I had no choice but to switch. However, I was and still am, extremely pleased with my decision.
I like your product because it has no chemical smell and it feel clean once its dry.
I also like the way your worker does his job with no complaining being im his last customer and as hot as it is today . I was very pleased with his work . Thank You
Ana
My initial phone call was brief and very friendly. The service time I chose was 10-12. The technician texted me at 945 which was great! He was really nice and professional. I wasn't oversold anything I didn't need for my move out carpet clean. The rooms and the stairs looked great after everything dried. I would absolutely call them again and recommend them.
Carpet looks great as does tile.
Technicians are friendly, knowledgeable, and respectful. No chemicals used and did a great job getting rid of stains/scents from pets.
promptness, quality of work, professionalism, ease of booking and billing
Technicians are consistently professional and thorough.
Very good service. On time and very professional.
\Great service and products
I love how clean and soft my carpet is after it’s cleaned. Takes a very short amount of time to dry.
The crew members are very knowledgeable, professional and courteous. They make me feel like I am their only customer.
Everyone was courteous. Arrived within the scheduled time. Completed the cleaning.
Spots don’t come back! Carpets don’t feel crunchy. Always on time!
It was very easy to set up a cleaning appointment and pay. They communicated well. They did a great job. The carpets looked great and were practically dry within a few hours. I was very pleased with the whole process.
Clean and dries quicker
I have had several carpet cleaners over the years. They always said that they did the best they could on traffic areas. My carpet in the master is 15 years old. Had the worse traffic pattern from the hallway to the master bath. I was just going to pull the carpet and tile. They came in and did their magic and no more traffic pattern. That pattern has been there for years. I couldn’t believe it. All the stains in different areas are gone. It’s amazing. I will try them on our rental property.
Awesome service
Love Zerorez!