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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great communication, professional service, carpet looks new, friendly staff.
I like the fact that there is no soap residue, plus the service is always wonderful.
The technician was very punctual, polite, and knowledgeable.
I really like the fact that there is no odor from the cleaning chemicals. I also like that there are no harsh chemicals that my pets will be walking or laying on. The technician was very thorough and polite. Overall it was a great experience.
Great service! Service was quick and easy. Outstanding customer service and communication! Will be recommending to everyone!!
Super nice tech. Informative.
The 2 gentlemen from Zerorez worked harder than any other carpet cleaners I have ever had to make sure that the carpet was clean and stain free. This was the first time I have used Zerorez, and I will definitely use them again and recommend this company to my friends! I was very impressed.
The employees were very friendly and professional
Very professional. Walked thru the area we wanted cleaned then went right to work.
When finished the carpet looked great with no noticeable spots which we had prior to the cleaning. He noted that some of the worst spots might reappear when dry but that is not the case so far after 24 hours and the carpet is dry at this point.
Great job.
Thanks
Correct my charge.
You did a good job and your technicians were really nice.
I really like my carpet tech, he was great and I left him alone to do the work, totally trustworthy and did a spectacular job. The cleaning is thorough and got out any and all stains! really great
Techs were awesome! Clean carpet and they were on time!!
The gentleman that come did a very nice and professional job. He went right to work, actually came a little early and was out well within the expected time. He was a real gentleman and I appreciated his professional approach.
Jordan is fantastic. Love the ZeroRez service and products. Quick & easy without harsh chemical residue!
Great staff members and treated home with care
Zerorez has been a pleasure to work with, from start to finish. We were scheduled in a timely fashion, the service tech was on time and worked efficiently, with very little disruption. The carpets look great, there is no residue, and the rooms smell fresh and clean.
The service was professional and efficient.
No odor, Carpet not crunchy, carpet looks good after cleaning is done.
My carpets look brand new again. Rob was professional, courteous and did an amazing job.
Our technician was very professional and knowledgeable. We have a dog, and he got right down to greet her as well. Great experience.
Great service and floors dry within 4-6 hours
Unfortunately, The floor was left very wet. No need to make it right. We will most likely just rent from Home Depot next time. Thanks.
Positive comment first: the technician was friendly and on time.
Disappointed with my carpet looking no different after being cleaned and receiving an email today with a large discount compared to what I paid yesterday.
The man who came out was so wonderful and kind! He was extremely accommodating of our recent move and all of the boxes and furniture. He worked around us moving stuff out of the way from room to room and with our 4 small children running around the house! He did an exceptional job and the carpets look great! He was so friendly and helped us out so much. Truly exceptional customer service. I recommend ZeroRez to everybody! :)
Very polite and quick and efficient
The company and employees that are sent out to my home never failed a disappointment. The quality of the work is second to none, and their advertisements are true when they talk about how clean your carpet is afterwards. Thank you Zerorez for taking care of our home!
Incredible service and customer service. I can recommend Zerorez Phoenix to anyone.
Tech was on time and did a great job.
Very thorough and professional.

It was easy to schedule and Albert was very knowledgeable and kind, he did a great job.