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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They always
Do a great job.
They took out the pet stains and didn’t leave an unpleasant order.
great tech - great results
Professional high quality work
Tech is respectful, does a good job, and it didn't take but an hour.
Matt, was very courteous and professional. We were impressed.
First time using Zerorez carpet cleaning and will use them again.
We’re happy with the thorough job they did.
Professional and personable.
David Green did an outstanding job!
My carpet is crunchy after being cleaned which was a surprise since it is advertised that it won't be.
My technicians were very nice, but I was somewhat disappointed that we didn't have more discussion about the sealing of the tile. It does look really good, but I wouldn't have chosen to seal all the areas they did, had I been asked. I had expressed when they first arrived that I wasn't sure if I wanted to do the sealing. I was not asked after the cleaning what I wanted or did not want sealed.
It ended up being more than I had budgeted to spend. Had I been given the option to make the decision, I would have sealed some of the high traffic areas but not others. Since they had already completed the work, I didn't feel I had the option to not pay for the sealing of the tile that I did not want completed.
My carpet actually feels clean! No scruncy chemical feeling or bad smell! In fact no smell at all! Our technician Trey, was very polite, informed and professional. I only wish I’d had the tile/grout cleaned too!
The only issue was a 3-5 appointment time. Trey arrived right around 3pm . The carpets weren’t anywhere near dry by bedtime. Had to relocate everything that goes on the floor to the living room, then back when they finally were dry next day
Zerorez is the best.
everything, safe, great tec.
The staff were professional yet friendly and did not push additional services. The job was completed to our satisfaction.
tech was friendly and courteous, carpets are clean with less crunch after drying
Fast, effective and friendly. Thank you!
The carpets came out looking great and Joe the technician was incredibly polite, friendly, professional and thorough. He did a great job!
Professionalism
Jordan did a fabulous job and was very professional and friendly. I appreciate great work ethic and also was impressed by his service for our country.🇺🇸
The plaster on the wall in our hallway was damaged in 2 places. Plaster and paint were on the carpet after the representative left. There was also a small puddle on our kitchen tile. The employee did not mention anything about it. I slipped and fell on the file floor and injured the top of my foot and my low back.
The tech was very friendly and professional. He was up front in letting me know that a 2 inch piece of grout came out at the entry way tile step.
Unfortunately I had to have a contractor come out and fill the grout while my wife and our Realtor re-cleaned several areas of the floor before the photographer could take marketing pictures.
Prompt and efficient service.
Jordan was an excellent technician, kind and knowledgeable.
I am pleased to have clean carpets again.
Excellent product and professional services
Service was professionally done. Carpets look great.
Price, ease, and quality
Pet friendly product.
Quick and efficient service
Tech was great! Give him a raise!
We liked your technician - think it was Paul. Very professional, worked quickly, told us to stay off wet carpet for 6 hours ... it was dry by then. Product seems to have done a good job cleaning the carpet.
Professional, kind, and always do an amazing job!
Great service. Carpets look almost new again! Tech was very knowledgeable and took time to explain everything.

Help ensure employees don’t smell.