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based on 85280 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean and makes carpet soft and looks new..
I have used you twice, and have been very pleased with the results. Plus your employees are very informative and friendly. Thanks so much.
Kind persons - willingness to help
I've used this product before, never disappointed with the results.
So we have had Stanley Steamer out and my friends carpet cleaning company and neither one could get the stains out of our master bdrm. The carpet was nasty after poddy training 2 puppies and the issues of an elderly dog. Zerorez got the carpets like brand new :) We are selling our house and the realator was going to put in a carpet allowance to re-carpet the master. With Zerorez we didn't need too, they look brand new..... THANK YOU SO MUCH!!!!
Honesty of the technician
The tile was very, very dirty. There are a couple areas (high traffic) that could have been gone over another time to get the grout more completely clean.
I like the way the carpet feels when it is dry. It has the clean, like new feel.
Everything!
It is all about the Technician who performs the service! Luis has done our carpet twice, we highly recommend him! Others have been good but no longer work for Zerorez!
Friendly staff, great service, and great price for quality of service.
You guys did a great job and the tech was friendly and quick. The pricing was great as .
Our carpets look amazing! We had so many puppy stains and they are all gone.
Quality of clean
The spots were not removed even after we had paid for prevention the last time and paid for it again. It is frustrating that this has to be redone.
The kid worked hard on our really hard to clean floors.
Excellent Technician, quick, friendly, good service, major change from before to after, well worth it
They are very business in your dealings
The gentleman that provided service was just terrific. He was very professional and worked extremely hard- my wife and I were happy and very impressed. He did a great job!
Did a amazing job downstairs but the roo. Upstairs looks the same. I knew it wouldn't look perfect just wish more of the stains would have lifted. The downstairs looks fantastic
I have been a customer for over 10 years and when your techs come they always inform me of any specials going on so that I may decide to get more services. This last time when my husband was home alone he asked about 4 small stains in our living room. The tech convinced him to have the whole rug treated at full cost for now two rooms and did not tell him about the three room special that would have saved us money.
Disappointing
Good job I’m very professional. I have used them before and will do so again, if needed.
You are quick, efficient and your results are excellent.
Your tech was awesome, so friendly. He explained everything very well. What I noticed the most is the carpet is super soft now. !! Feels so clean! Smells good too but not overwhelming. Thanks Zerorez!
I like the fact that you don’t use a lot of chemicals in your solutions. I first had all my tile floors cleaned and it was like getting new flooring and no sticky residue. I then had my carpets cleaned and it wasn’t rough or crunchy feeling. I now us the bottle of Zero Rez water to clean my floors regularly.
After the cleaning and scotch guard the carpet looked pretty good. After a day had gone by, there was an odor that wasn’t there before it was cleaned. The tenant wasn’t pleased.
Carpet looked brand new when your tech was finished and he was very professional
clean beyond clean with the powered H20.
Carpet looks clean and technician did a great job will definitely use your service again
There are several reasons I am a repeat customer of Zerorez. First, the unique non-toxic Zerorez Powered Water does a superior job cleaning my carpets and leaves no residue. The professional technicians are prompt, efficient, accommodating, and friendly. My technician this time, Robet H, gave me a reminder call, arrived on schedule, was careful to ask about following health safety precautions, did a thorough job in cleaning my carpets, was polite and friendly, and was responsive to my carpet cleaning requests. Finally, the customer service is outstanding. I am happy to refer Zerorez to my family and friends. Thank you Zerorez. Barbara M.