Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84525 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2022 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

The technician came on time, explained the process and got to work, taking the time he had estimated. He was very efficient and professional. I relied heavily on the word of a neighbor who was a satisfied ZeroRez customer and I'm glad I did.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Mike Jennings Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   May 11, 2022 — Rated 2 out of 10 by L.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Pointed out certain spots/stains on carpet but he never did them! Do not feel like this was the same zerorez that i have used before...very disappointed

Report a concern   May 11, 2022 — Rated 10 out of 10 by Mauricio Bran Zerorez Phoenix
What do you like about our products and services?

Plenty of contact, tech was very friendly and patient considering my carpet was in bad shape. Very happy with the end product and I will be calling again very soon for more!!

Report a concern   May 11, 2022 — Rated 10 out of 10 by William Wilder Zerorez Phoenix
What do you like about our products and services?

Clean, knowledgeable and friendly staff. Described what they were going to do and how much it would cost upfront. Efficient, had the job done in no time. Great work. Showed up right on time. Thank you Zerorez.

Report a concern   May 11, 2022 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Arrived when you said you would arrive, went over the procedure before you started. Mike did his very best to make that old carpet look great! Again thank you😀

Report a concern   May 11, 2022 — Rated 10 out of 10 by Phyllis Olson Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, flexible (had to postpone and reschedule), procedures and products explained thoroughly, quick drying, efficient employee that performed the cleaning, cost efficient.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Pat Icleib Zerorez Phoenix
What do you like about our products and services?

I was very satisfied with Zerorez and your technician Cody cleaning my carpets. He did an excellent job! He was very professional, courteous and respectful. I highly recommend Zerorez and Cody.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Jessica Vogt Zerorez Phoenix
What do you like about our products and services?

Dried quickly and was affordable and no residue.

Report a concern   May 11, 2022 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Excellent job.
Timely arrivalI
i am sticking with your company.
Thank you.

Report a concern   May 11, 2022 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

No soap residue

Report a concern   May 11, 2022 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Mathew was great. Carpets looked like new when he was finished

Report a concern   May 11, 2022 — Rated 9 out of 10 by Liz Carr Zerorez Phoenix
What do you like about our products and services?

Process appeared to clean the carpets and rugs. Loved the fact that they were not stiff or crunchy when the process was complete!

Report a concern   May 10, 2022 — Rated 10 out of 10 by H.D. Zerorez Phoenix
What do you like about our products and services?

The tech was very knowledgeable and did an incredible job cleaning two dirty white rugs. Will definitely use again!

Report a concern   May 10, 2022 — Rated 10 out of 10 by deborah canez Zerorez Phoenix
What do you like about our products and services?

Fast consistent- no soaking wet carpets!! Carpet is dry within a few hours - great service from sales staff to support staff to techs.

Report a concern   May 10, 2022 — Rated 10 out of 10 by Michelle Reimold Zerorez Phoenix
What do you like about our products and services?

Technician was great. Carpets came out wonderful. Almost like new.

Report a concern   May 10, 2022 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

My technician was great ! Very friendly yet professional. His name is unique and I’m not sure on the spelling or I would include it.

Report a concern   May 10, 2022 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Clean, low chemical process. My tech was excellent.

Report a concern   May 10, 2022 — Rated 10 out of 10 by Victor Hawthorne Zerorez Phoenix
What do you like about our products and services?

The job done and the technician were both great. I would gladly recommend Zerorez to anyone needing their carpets done.

Report a concern   May 10, 2022 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Scheduling is easy and employees and always thorough.

Report a concern   May 10, 2022 — Rated 10 out of 10 by Shawna Miller Zerorez Phoenix
What do you like about our products and services?

Easy to schdule showed up on time. Was in and out quick while also doing a great job carpets look new again. Tech was very informational.

Report a concern   May 10, 2022 — Rated 10 out of 10 by H.L. Zerorez Phoenix
What do you like about our products and services?

Very helpful rep and great service

Report a concern   May 10, 2022 — Rated 10 out of 10 by Alfredo Monjaras Zerorez Phoenix
What do you like about our products and services?

The service tech Nick Hartman showed up at 10am. My windows was between 10am and 12pm. I appreciate that he was there as scheduled. Nick was a top notch rep of the company very professional and it was obvious he knew what he was doing. He initially thought the job would take 1.5 hrs. It turned out to be twice that long. But he didn't complain and was as thorough as anyone could ask for.

Nick is the reason I will call Zerorez again when I need my carpets cleaned. Excellent work and the carpet looks fabulous.

Report a concern   May 9, 2022 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Lage was great!

Report a concern   May 9, 2022 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

It's the clean way to get your carpets looking amazing. No hard carpet just soft and drys quickly. Technician in and out quickly and discount for 3 rooms. The edges of the carpet are clean too. Alot of other carpet cleaner use so much water that the dirty water stays on the edges and appears dark and dirty. It's all around the most reasonable for your money and the best for the carpet.

Report a concern   May 9, 2022 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

THE GENTLEMAN THAT CAME AND DID MY CARPET WAS VERY POLITE, PROFESSIONAL AND SO HELPING, I UNDERSTAND A PIECE OF MY CARPET WAS BAD AND I DID NOT EXPECT FOR IT TO LOOK BRAND NEW BUT HE SURE DID MAKE IT LOOK PRETTY CLOSE. SO I AM A VERY HAPPY CUSTOMER. THIS IS THE 3 OR 4TH TIME I HAVE USED YOUR COMPANY AND WOULD RECOMMEND YOU ALL TO EVERYONE I KNOW.

Report a concern   May 9, 2022 — Rated 10 out of 10 by V.O.D. Zerorez Phoenix
What do you like about our products and services?

My technician was awesome

Report a concern   May 9, 2022 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Looks great!

Report a concern   May 9, 2022 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Professional and experienced 👌

Report a concern   May 8, 2022 — Rated 10 out of 10 by Staci Scott Zerorez Phoenix
What do you like about our products and services?

Service wad quick! Floors are clean!


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