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based on 85821 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service professional, Harold, was awesome.
I love how the carpets look after cleaning. However, the quoted cost for the extra cleaning of pet stains (with a puppy, I know I have a lot) coming in at almost $850 is ridiculous.
Great people! Great job done!
The Technician was very knowledgeable,friendly.
He worked steady and answered any and all questions i had for him.
Marty
We could really tell the difference from other cleaners. I waited to review due to wanting to see if spots came back and they haven’t! Very satisfied with the job they have done.
Matt did an excellent job. Prework explaining everything and the actual work. I’m really impressed with the tile cleaning. Knew you guys did great work on carpet but the tiles is a wonderful surprise. Will recommend to anyone that asks.
Thorough cleaning process and shorter drying time.
I’ve been a long time customer and always loved it when you cleaned my white carpeting. You helped make it last over 20 years! We replaced that carpet with tile now. However, we have new carpet in our bedroom. This is what we had you come out to clean. We had special pet treatment applied but we can still smell the urine! The technician we had seemed inexperienced. She spilled water and pet treatment on the carpet and in adjoining tiled hallway. The tile was discolored. Also the invoice does not show any service notes she had me sign! Where are they? The one signature isn’t even mine. In all honesty, I cannot use you anymore. Your technicians used to be so helpful and knowledgeable. I may have to go elsewhere to get the urine odor out. I’m sorry it turned out to be a disappointment, I always liked your product.
Great Service!
The cleaning we received is better than any other service we have had completed. The order
Very clean, efficient and affordable. No pressure.
Professiional. Seem to care.
Didn't disappoint!
Zerorez is awesome! I spent a little extra per room and treated the dirty spots, and it was worth it!! Cesar and Brian did an excellent job!
Quick dry time and zero residue
Move some of the furniture for seniors.
You carpet cleaning was the best I have ever seen! I will certainly use your service agian.
You guys do great work on my carpet
They do a great job, you’re able to get back on the carpet in a couple of hours.
Excellent results, very professional workers, on time. Great experience
I expected my carpet to be soft (not crunchy) when it dried. I may have heard one too many John Jay and Rich commercial, as they claim this to be true....
On time, professional, and quick.
The guys were very honest and polite, carpets seem to look a little better
The scheduling was very easy. The technician arrived right on time and did a very professional job on my carpet. He paid attention to my concerns and addressed all of the issues. I am very satisfied with this cleaning.
We would highly recommend Zerorez! This is our first experience with this company. Our service person (Austin) was excellent. He was on time, courteous, informative, professional and our carpets looked brand new when he was finished!
The product was great.
Very happy with it.
But the crew didn't clean up very well.
We've already recommended you to a friend.
Prompt, carpets were clean without chemical odor.
Fast and easy. Great attention to detail!
Your techs are very friendly and capable. Unfortunately after the second attempt at cleaning, the stains are still there and there is a different odor. Assume it's a problem that can't be resolved.

I appreciated the job that Luis did. He was kind and professional. Everything looks great!