Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84525 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 12, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Customer service & happy with result.

Report a concern   May 12, 2022 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Fast quality work.

Report a concern   May 12, 2022 — Rated 10 out of 10 by Kathy Yerkan Zerorez Phoenix
What do you like about our products and services?

My carpet is clean. The technician was so informative and it was done so quickly. I will definitely use them again and recommend them to others. This is one very satisfied customer.

Report a concern   May 12, 2022 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

My carpets look like new again and the guys that came were very professional and gave me any information I needed. You

Report a concern   May 12, 2022 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

My tech was fantastic! He was SO knowledgeable and very very nice! I love that there are no chemicals in your process.

Report a concern   May 12, 2022 — Rated 10 out of 10 by Brielyn Lewis Zerorez Phoenix
What do you like about our products and services?

On time. Professional. Knowledgeable! Jake was awesome!

Report a concern   May 12, 2022 — Rated 10 out of 10 by S.D.F. Zerorez Phoenix
What do you like about our products and services?

Friendly and professional. Alex did an excellent job.

Report a concern   May 12, 2022 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

On time, good work

Report a concern   May 12, 2022 — Rated 9 out of 10 by Charles Hancock Zerorez Phoenix
What do you like about our products and services?

The person that did the work. Well done.... Nice guy....

Report a concern   May 12, 2022 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Zerorez does a very good job of cleaning the carpets. They are fast, and efficient. The carpets always look great when they are finished. They usually are good about not trying to upsell you once they arrive. This last time, they did push a bit for the protectant and I agreed, I just hope it is worth the money spent. The best thing about their service is they don't use a chemical that leaves the sticky crunchy residue.

Report a concern   May 12, 2022 — Rated 10 out of 10 by Sf Hawk Zerorez Phoenix
What do you like about our products and services?

Great product!

Report a concern   May 12, 2022 — Rated 7 out of 10 by J.I. Zerorez Phoenix
What could we do to improve?

I had to ask the carpet cleaner to do the master bedroom a second time. It didn't look much different than before he cleaned it. Once he redid it, it did look much better.

Report a concern   May 12, 2022 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

I think that you are a little expensive. The work was done professionally and looks very good.

Report a concern   May 12, 2022 — Rated 10 out of 10 by John Wallick Jewelry Diana Wallick Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning service ever! No soap residue and dries fast. Carpets smell wonderful after all dirt and grime is out of it.

I will never use another company. I learned my lesson years ago and absolutely love the difference using Zerorez carpet cleaning makes.

Personnel at the office and carpet cleaning employees are pleasant and efficient and I appreciated the way they conducted business. Very professional.

Report a concern   May 12, 2022 — Rated 10 out of 10 by Carol Larson Zerorez Phoenix
What do you like about our products and services?

Employees are fun and do great job plus it dries so fast!

Report a concern   May 12, 2022 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

Your service is very professional ! Excellent quality ! Thank you !

Report a concern   May 12, 2022 — Rated 0 out of 10 by T.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Our showers don’t look any cleaner. There was conditioner still on the wall after the left, that made it obvious that they did not do a thorough job. After spending $350 dollars on two showers, I expected better but they look no different. I don’t know that you guys did anything.

Report a concern   May 12, 2022 — Rated 10 out of 10 by Lanny Butler Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   May 11, 2022 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Friendly and efficient technician. Arrived right on time. Carpet looks great.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Kathy Burstyn Zerorez Phoenix
What do you like about our products and services?

Great service & clean carpets.

Report a concern   May 11, 2022 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Received a call that technician Cody could be at my house early then scheduled if that would be fine with me. Cody was polite, friendly, respectful and willing to explain what he was doing. Equipment worked as planned. Very pleased and can highly recommend.

Report a concern   May 11, 2022 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Service people are pleasant to deal with and they do an excellent job.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Sherry McFadde Zerorez Phoenix
What do you like about our products and services?

The service was excellent! The carpet looks great. Although the price ended up a bit higher than anticipated because two area rugs were also cleaned, the results exceeded expectations. The technician arrived early and provided explanations for the fees and patiently answered my questions. Tyson was pleasant, efficient, and really took care not to damage the wrought iron staircase in my home. Thank you for the service.

Report a concern   May 11, 2022 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The carpet dried really quickly, was fresh & clean!

Report a concern   May 11, 2022 — Rated 8 out of 10 by R.R. Zerorez Phoenix
What could we do to improve?

Not much... Hard job anyway you look at it!

Report a concern   May 11, 2022 — Rated 10 out of 10 by F.D. Zerorez Phoenix
What do you like about our products and services?

Makes my carpets look and feel like new. The technicians that provide the service are pleasant and professional and do good work.

Report a concern   May 11, 2022 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

FAST, EFFICENT, CLEAN

Report a concern   May 11, 2022 — Rated 5 out of 10 by C.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet was very wet. Some spots were wet the next morning still.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Daniel Santoyo Zerorez Phoenix
What do you like about our products and services?

Phenomenal customer service, timely and affordable. Will most definitely use again.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Doreen Anderson Zerorez Phoenix
What do you like about our products and services?

The technician was early and did a great job and was fast. No playing around just hard work! We really appreciated the effort he did in cleaning our home!


Privacy Policy