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based on 85821 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great Technician. Did the job quickly, thoroughtly and was friendly.
The service tech did not move small furniture or chairs. I moved all nightstands and larger movable items but he just went around dear chair ottoman and rocking horse. Usually they move couches and coffee tables and he did t even move a desk chair
I didn't want to walk on a wet carpet to check. This was not a cleaning. This was and OK vacuuming. Nothing came out. zero spot treatment. zero high traffic area treatment. I grabbed the resolve and tried myself. The stains weren't tough at all. The no-residue no crunch advertisement is false. The carpets are very crunchy.
Our technician did an amazing job!! The floors look so good!! I have white grout and over 2 years they got a little yucky. But now they look brand new!! I highly recommend Zero Rez.
No soap is used and you always have a friendly staff both over the phone and in person
My old carpet looks much better. The Technician was knowledgeable and professional.
Our tech was not detailed oriented at all. We had to ask for corner protection. He seemed to be in a rush. Parts of the carpet were so wet. It was as though he did not withdraw the water from the carpet.
The Gentleman that cleaned the carpet was very efficient and did a great job.
The Tech did a great job and our carpet looks awesome!
Prompt service
I liked how affective the cleaning product/process was on my carpet stain and kitchen time.
Tina was professional, was able to come early with timely and appropriate communication/approval, protected walls and did the work without delay. Most appreciative!
Everything! The place looks practically brand new, thank you!
My carpet looked great after cleaning
New carpet feel , clean carpet care
Zerorez is so professional and they get the stains out! I'm very happy with their service and highly recommend them!
I love the service Zerorez provides. From the time the appt is set until it is complete they are courteous, and respectful. They do an AWESOME job getting my carpets cleaned, and they dry very quickly. I am going to have them do my tile next.
The carpet feel great. The cleaner was timely and very courteous. He did a great job.
Great service. On time and very professional.
I’m sensitive to fragrances and I have pets. I like that no harsh chemicals or strong fragrances are used.
Plys, my 20 year old carpets come out clean!
NA
On time and very professional ask if you had any questions are you satisfied with the work
On time and friendly
My carpet looked so much better
Great service! Quick. Great quality!
Two real issues, the first is teach technicians to get closer to edges and corners and the second would be to use non-aerosoal sealer. The smell gave my wife a headache all day
Always looks great and smells like a new home. Friendly staff and technicians.
Quality. Professional service.
Service tech explain everything answer all my questions
No odor
Carpets were not stiff upon drying
Nice young service person