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based on 85821 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our service guy cut a hole in our couch after he took a sample of the type of fabric to make sure it wasn’t cotton. Very unfortunate. Super high quality work but sad to see that that happen.
Your service was prompt & an excellent job.
Thank You
Excellent on time and very professional
This is the second time I have used Zerorez because of how clean the carpets turn out. My carpet is 15 years old and of all the other carpet cleaning services I've used, including myself, Zerorez comes out the best.
Had two recliners cleaned and loved the results. Very easy to make appointment on-line. Technicians arrived on time and explained the whole procedure to us. Will definitely hire again.
The technician was very professional and did a great job. The carpet looks good and the couch and chairs which was done at the same time looks so much better. The whole process went great. Thanks so much!
Great customer service and friendly techs, job done with care and professionalism.
The people are all very pleasant and the carpet gets clean.
Products are clean and services are thorough!
I have a hole in the carpet that I didn’t notice until dry!
Easy to schedule and reliable service.
Clean products as I have pets, no soaps/detergent ms and less drying time
Brian, came to my home and he was excellent!! He was professional , explained my problem areas, and really scrubbed the carpet to get the pet stains out!! I have used ZeroRes before and each and every time I’m blown away by your technicians and their attention to detail. Customer for life!!
Your service man Was so nice and did an excellent job. Thank you
Good job of cleaning.
Katie was great!
Great service, no soapy crunch.
professional, thorough, easy to schedule online.
Ramone was absolutely fantastic! He did a wonderful job cleaning our area rugs, carpeting, tile and sofa. We will request him for next year. He was on time and worked very hard to get everything clean.
The tech did a very good job cleaning the carpets and spotting for pet stains. What I didn't like is the additional unknown costs until after the tech had arrived. Additional $150 for pet stains and $25 to clean small walk in primary closet.
Our tech John was very professional and friendly!!
Professional, friendly and very efficient at a very reasonable price
Was pleased with the service, very efficient and took time to thoroughly explain what we should expect. Pleased with the job and outcome. Technician was very good.
Price of spot treatments
Carpets look great and coffee stains gone!!!
Carpets are always cleaned quickly and look great.
Carpet smells and stayed wet for three days after being washed. They came out again stains are still preset and carpet still smells.
Not only do they do a great job cleaning, but I never get upsold!
I like that the products used to clean are safe for humans and pets. Your staff are friendly and knowledgeable. Our service technician took the time to learn about the fabric of our couch prior to deciding the best method and solution to use that wouldn’t damage or breakdown the fabric.
On time and did a nice job.